Chick-fil-A

6635 FM 1463, Katy
(281) 392-1617

Recent Reviews

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king j royal 28

Poor management.

Alyssa Reneé

i’m not sure what happened or why but every time i’ve been to this chic fil a recently they are RUDE! SO RUDE! and mess up the order every time. i womt be back. i’ll take my business somewhere else .

Atmosphere: 1

Food: 1

Service: 1

ij and mony Steward and morehead

Very good very demure very fancy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets

David Haun

Got a great lunch for my wife and I to take a great lunch to my grandson to meet him for grandparents day lunch at school.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Summer Vine

I don’t love leaving negative reviews but am choosing to have 3 visits in a row through curbside missing multiple order items.

First time just French fries

Last week it was fries, straws and forks and toppings for salad.

This week it’s dressings for salads.

I’ll take responsibility in needing to check the bags for items and will start doing so but this is the only way I can share the feedback. Wish I could do so in the app so it’s not public.

Atmosphere: 3

Food: 3

Service: 3

An'ne Hawthorne

I order on app it was canceled the app control everything what I was told...no call or update until I got to the location...service is mid and I will stick to

Atmosphere: 3

Food: 3

Service: 1

Sun Flowers

I order on app it was canceled the app control everything what I was told...no call or update until I got to the location...service is mid and I will stick to

Atmosphere: 3

Food: 3

Service: 1

Joey Malek

I came here today and Natalie gave me the best service ever! Very welcoming and quick with my food. If anyone goes here for the first time ASK FOR HER!! Food was amazing, always nice to come here. Staff is friendly and atmosphere is nice.

Atmosphere: 5

Food: 5

Service: 5

Robert Clary

Blazing fast service and always good food !

Atmosphere: 5

Food: 5

Service: 5

Beth Brad

Terrible customer service. I have never experienced this at any chick-fil-a other than this location. I did an online pick up and was completely ignored. I asked for the manager and she was just as rude.

Atmosphere: 1

Food: 4

Service: 1

Ashley O'Donnell

Ummm… gotta be the weirdest Chickfila I have ever been to in my life. I walked in to find two doors, almost like Luby’s. I didn’t know which way to go, thankfully I chose right… one wrong move and you’re in the kitchen.

Rodrigo Alberto Castillo Quintanilla

I have more than 10 minutes waiting for my salad, apart from that you have to wait in line so they don't take your order then you have to ask for it where you pick up the food they make you wait more than 15 minutes really bad service. The food is good but the service needs to be improved

Atmosphere: 1

Food: 1

Service: 1

Becerra John Joe

Great Service.

Atmosphere: 5

Food: 5

Service: 5

Vane Fdz

The best chick fil a you can visit in all of Houston! The treatment of the staff is exceptional by Claudia! The restaurant is super clean, you walk in and it smells delicious, I love the fresh flowers on the tables. You don't have to stop to order, you just order from the table or by their application and they bring everything. The food is super delicious

Kid-friendliness: They have a playground for children and kids meals

Atmosphere: 5

Food: 5

Service: 5

Miranda S

Dear Chick FilA: THIS EXPERIMENT IS FAILING!! You're trying to make this location a "restaurant" with disasterous results.

Employees are running around looking to match foods with customers while customers are running around chasing the order person.
When you walk in, it's standing room only , the foyer can't hold all the people waiting for ToGo orders.
People who want refills can't find help, as employees have their hands full with food they're trying to hand out.

It is INSANITY in this location!!
Today, the tables are full so the order person can't put a number for the dine-in orders.
Nevermind the tons of people who enter and get confused because they can't order at the desk like they're used to!
You are a fast food place. Keep things fast the way they are!!!

Atmosphere: 1

Food: 4

Service: 1

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