Had our car broken into, this location has no cameras. This had been going on for years and happens often. My daughter $800 custom guitar was stolen. When I searched I found a lot of people has the same thing happen. Has me wondering if someone who works there is involved because what are the chances? Don’t go here
Helen Dupree
Would have been “ok” food if it hadn’t been cold. No text notification was sent to let me know it was ready for pickup. So I finally went inside at 10:30!and asked if it was ready. Well of course it was. I finally received a text at 11:09 pm that HEY. GUESS WHAT??? Your order is ready for pickup. 😑 Perhaps if the “To Go” staff Had not been so busy cutting up in the back, perhaps I would’ve been notified earlier that my food was, in fact ready and I wouldn’t have had to go home and heat it up in the microwave. Lesson learned.
UPDATE: Received a response from Chili’s to visit their website - - For what? What more do you need to see for quality assurance issues? Enough time has been wasted, and from all the other reviews, this seems to be a common theme at this location. For the $70 we spent, I believe it was an expensive lesson to learn when the competition actually “strives for perfection”.
Atmosphere: 1
Food: 3
Service: 1
Jst L
Came to the reviews to see if we were just unlucky. Turns out we aren’t the only ones. Stay away currently with food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Kyaira Todd
Currently at home with FOOD POISONING!!! I don’t know what they did but I haven’t been able to leave my restroom the past 12 hours. Please stay away.
An Gee
We visiting Houston for the weekend and our last night my baby was not feeling well so i ordered a pick up order. Well i regret it now because my daughters sliders were undercooked and salad was mainly cheese. Tried calling but no answer, typical. Should have just ordered Mcdonalds from the start fue to i had to send my son to go buy her Mcdonalds aftrrwards.
Atmosphere: 3
Food: 1
Service: 4
Celeste Hernandez
They are lucky to get a star out of me. Check y’all’s food because I found a hair in mine. SOOOOO
Atmosphere: 1
Food: 1
Service: 1
juliana benavides
Make sure to check your food for hair.
Stephanie Sawisky (Stephanie Sawisky)
Closed at 7:45pm on Sunday's. No sign, not notice, just locked doors.
Atmosphere: 1
Food: 1
Service: 1
Jim Wight
To go is a catastrophe
Jamie M
I SPOKE WITH THE MANAGER ALEX, I STATED TO HIM THAT MY BURGER WASN'T COOK ALL THE WAY, IT WAS PINK. IT'S FRUSTRATING, I CAN'T GO BACK BECAUSE WE HAVE PATIENTS IN THE OFFICE. I DON'T APPRECIATE THE MANAGER ALEX NOT HELPING ME FIX MY PROBLEM WITH MY BURGER. IT'S DISAPPOINTING WHEN YOU DON'T GET THE SERVICE YOU EXPECT. I WOULD NOT RECOMMEND THIS RESTAURANT BASED ON MY EXPERIENCE. POOR SERVICE LACK OF ATTENTION TO FOOD QUALITY.
What you’d expect from a restaurant chain. Very average. The happy hour drink specials, however, were quite good.
Atmosphere: 3
Food: 3
Service: 3
Donald Price
Went there with my daughter for her birthday. Our server was attentive and polite. We both had steak. My daughter had the sirloin and I had the ribeye. First, our salad and the main course came out at the same time. Anywhere I've ever been, salad first, time to eat that, then main course. So I ate my steak first so it wouldn't get cold. I ordered it cooked medium. It was medium well and dry. The mashed potatoes were also dry and tasteless. I had a draft beer with my dinner. Ordered a second and waited and waited and waited. Told my server and waited. As I was about to tell her to just please bring me a sprite, she came with my second beer. She apologized for the wait and also brought the sprite. I normally don't post reviews, but this is the second time I've had a bad experience at this location. There will not be a third. I won't go back
Atmosphere: 2
Food: 1
Service: 4
janeatte
The value of the offer "three for me" is great, But the presentation was a bit sloppy. The attentiveness of the staff was average.
Atmosphere: 3
Food: 4
Service: 3
Meli S
Food was delicious and customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Shruti Pathak
Wait time was reasonable, about 5-10 minutes as it was a Saturday night. Good vegetarian options, I got the black bean burger with a side of fries! Ambience is average, very noisy as it is almost always packed. Overall, good experience!
Vegetarian options: Can switch out stuff for vegetarian alternatives like the black bean burger!
Had our car broken into, this location has no cameras. This had been going on for years and happens often. My daughter $800 custom guitar was stolen. When I searched I found a lot of people has the same thing happen. Has me wondering if someone who works there is involved because what are the chances? Don’t go here
Would have been “ok” food if it hadn’t been cold. No text notification was sent to let me know it was ready for pickup. So I finally went inside at 10:30!and asked if it was ready. Well of course it was. I finally received a text at 11:09 pm that HEY. GUESS WHAT??? Your order is ready for pickup. 😑
Perhaps if the “To Go” staff Had not been so busy cutting up in the back, perhaps I would’ve been notified earlier that my food was, in fact ready and I wouldn’t have had to go home and heat it up in the microwave. Lesson learned.
UPDATE: Received a response from Chili’s to visit their website - - For what? What more do you need to see for quality assurance issues? Enough time has been wasted, and from all the other reviews, this seems to be a common theme at this location. For the $70 we spent, I believe it was an expensive lesson to learn when the competition actually “strives for perfection”.
Atmosphere: 1
Food: 3
Service: 1
Came to the reviews to see if we were just
unlucky. Turns out we aren’t the only ones. Stay away currently with food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Currently at home with FOOD POISONING!!! I don’t know what they did but I haven’t been able to leave my restroom the past 12 hours. Please stay away.
We visiting Houston for the weekend and our last night my baby was not feeling well so i ordered a pick up order. Well i regret it now because my daughters sliders were undercooked and salad was mainly cheese. Tried calling but no answer, typical. Should have just ordered Mcdonalds from the start fue to i had to send my son to go buy her Mcdonalds aftrrwards.
Atmosphere: 3
Food: 1
Service: 4
They are lucky to get a star out of me.
Check y’all’s food because I found a hair in mine. SOOOOO
Atmosphere: 1
Food: 1
Service: 1
Make sure to check your food for hair.
Closed at 7:45pm on Sunday's. No sign, not notice, just locked doors.
Atmosphere: 1
Food: 1
Service: 1
To go is a catastrophe
I SPOKE WITH THE MANAGER ALEX, I STATED TO HIM THAT MY BURGER WASN'T COOK ALL THE WAY, IT WAS PINK. IT'S FRUSTRATING, I CAN'T GO BACK BECAUSE WE HAVE PATIENTS IN THE OFFICE. I DON'T APPRECIATE THE MANAGER ALEX NOT HELPING ME FIX MY PROBLEM WITH MY BURGER. IT'S DISAPPOINTING WHEN YOU DON'T GET THE SERVICE YOU EXPECT. I WOULD NOT RECOMMEND THIS RESTAURANT BASED ON MY EXPERIENCE. POOR SERVICE LACK OF ATTENTION TO FOOD QUALITY.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What you’d expect from a restaurant chain. Very average. The happy hour drink specials, however, were quite good.
Atmosphere: 3
Food: 3
Service: 3
Went there with my daughter for her birthday. Our server was attentive and polite. We both had steak. My daughter had the sirloin and I had the ribeye. First, our salad and the main course came out at the same time. Anywhere I've ever been, salad first, time to eat that, then main course. So I ate my steak first so it wouldn't get cold. I ordered it cooked medium. It was medium well and dry. The mashed potatoes were also dry and tasteless. I had a draft beer with my dinner. Ordered a second and waited and waited and waited. Told my server and waited. As I was about to tell her to just please bring me a sprite, she came with my second beer. She apologized for the wait and also brought the sprite. I normally don't post reviews, but this is the second time I've had a bad experience at this location. There will not be a third. I won't go back
Atmosphere: 2
Food: 1
Service: 4
The value of the offer "three for me" is great, But the presentation was a bit sloppy. The attentiveness of the staff was average.
Atmosphere: 3
Food: 4
Service: 3
Food was delicious and customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Wait time was reasonable, about 5-10 minutes as it was a Saturday night. Good vegetarian options, I got the black bean burger with a side of fries! Ambience is average, very noisy as it is almost always packed. Overall, good experience!
Vegetarian options: Can switch out stuff for vegetarian alternatives like the black bean burger!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers
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