Chipotle Mexican Grill
1427 S Mason Rd, Katy
(281) 578-2264
Recent Reviews
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Good atmosphere
Atmosphere: 4
Food: 4
Service: 4
Great!
Extremely Disappointed – Never Again!
I’ve always enjoyed Chipotle, but my recent visit to this location was a total letdown.
First, the beans had a strange gravy with an overpowering, intense taste 😖. I’ve never encountered this flavor at any other Chipotle – usually, it’s just beans, not some heavy, unfamiliar sauce.
Second, the chicken was unbearably rubbery 🍗. I had to chew endlessly, but it never broke down — I ended up having to spit out each bite. That’s not just unpleasant, it's unacceptable.
It made me wonder: Does the person preparing the food even know the standard cooking procedures? It clearly didn't taste like Chipotle quality.
❌ Will not recommend.
❌ Will never visit this location again.
Chipotle, if you're reading this — please make a surprise visit to this store and inspect the food quality. Customers deserve better.
Atmosphere: 1
Food: 1
Service: 1
Only one table was clean. The prep table was even cluttered with chopped veggies the whole time we ate dinner. The food tasted good. But no one was very friendly or seemed to care about working. They just stood around. We will never go back to this one anyway.
Atmosphere: 2
Food: 5
Service: 3
Low key spot
Atmosphere: 3
Food: 4
Service: 4
Food was good and the staff had a friendly attitude making the environment nice
Atmosphere: 5
Food: 5
Service: 5
Always get good portions in person, to/go portions are automatically made smaller if you order online. They always make our orders accurate & bigger in person. Always get takeout so can’t speak for cleanliness of restroom. No complaints 😊
Atmosphere: 4
Food: 4
Service: 4
Walked in today and was instantly welcomed. The service was fast and friendly and the food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Cleanest bathrooms!
Atmosphere: 5
Service: 5
I love going their for lunch .and who says a kids meal is just for kids I get them and it always comes with plenty of food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Manager lady was an Ass. Totally useless.
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Terrible service, I just left the place to pick up an online order, the employees simply ignore you, make you wait for no reason, because the place was empty and the employees were playing with each other instead of working...
Service: 1
The place was alone when I arrived, I went to pick up an order and the employees simply did not want to take my order, they took out orders that arrived after me, the employees were idle and playing among themselves I felt ignored, terrible service, I left and canceled my order.
Service: 1
Very chill and the workers are quick always. I can tell they starting to recognize me a little too much but eh… chipotle my guilty pleasure🫣🤩 food always hot and fresh even when closing I could literally eat y’all after every work out… *sponsor me* Jkjk… I mean👀… lol jk but seriously love this place bread and butter fr well… tortilla and vinaigrette fr🤤that new hot honey Chicken was BUSSIN😮💨
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Beans Bowl, High Protein Bowl, Rice Bowl
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