Domino's Pizza
1721 Spring Green Blvd Ste 150 Unit #3, Building #5, Katy
(281) 769-8530
Recent Reviews
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Cheese on wrong side. Health problem! Second order hit it perfect. Third order said preparing for an hour before it went in the oven, and the guy on the phone lied to me by saying it was already on its way to my door. They remade the pizza, but this location really needs to get it together.
Service: 1
Quite slow, ~2 hours for a pickup order.
Worst location. Pizza is always over cooked or they are so far behind that you have to cancel and go elsewhere. Placed order and an hour later it wasn’t even being prepped.
Parking is not the best. Customer service and food has been good.
The food is good
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered a pacific veggie pizza but got a veggie pizza with HAM on it. Not to mention that the veggies I selected were not there. So frustrating. It was late already so didn’t want to go back to the store and get it changed.
Vegetarian options: Ordered veggie pizza and receive a ham in it.
This isn’t the first time we have had this issue, so I guess this is just the norm at this location. We placed an order for delivery that said it would be ready in 38-40 minutes. After an hour and 15 minutes, and the app showing our order still hadn’t been put in oven, we tried to call. The phone rang for over 10 minutes, no one picked up and my husband ended up having to drive there person. They seem to always be short staffed, so would recommend ordering somewhere else!
would like to report that this domino location always has issues with customers orders. This is the 3rd time I order online and when I get to the store to pick up my order it’s never ready, one of the employee said to come back in 25 mins as I ended up coming back later to my order some time and it still was not ready after waiting over 1 hour. Multiple customers at this location were upset as well because their orders were not ready. The employee stated they don’t have enough staff, we can cancel if we wanted too. I saw 4 people working at this location. If this store can’t handle the load of orders they shouldn’t take continue to take orders or hire more staff. This is the only location that can never have the pizza ready or at least close to ready. Other locations have the same amount of staff and our order has been ready. We came to this location vector was on our way home instead of traveling further out. I definitely won’t be ordering from this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I was very disappointed my first visit to this store and i ordered Pan pizza and it’s thickness is of a normal pizza, the dough is not cooked properly as shown in pictures. Seems some one replaced a regular dough in pan pizza. I am frequent customer of dominos I know the difference and I am no way going to get pizza from them again. This location services people who pay good money I would have expected nothing less than perfection but I guess management also did not do quality check on what pizza dough was used.
Atmosphere: 1
Food: 1
Service: 3
Don’t order here. They are really slow and will take forever to get your order. If you ask them to cancel your order, they will not do that. They will come up with some lame excuse. People work there also not friendly.
Restaurantji Recommends
RUN AWAY from this store!!
Take a look at “Specialty Pizza” ..
Fully burnt , DRY, Tasteless!!
I had to complain, comeback again for a replacement Pizza!! The guy there says he didn’t see it before while giving me the first burnt pizza.. Seriously?
Atmosphere: 1
Food: 1
Service: 1
Paid for online order, no update online after 50+ minutes, had to have someone else drive up there, specifically ordered delivery due to a knee injury , I paid for the delivery fees and tip on top of my order just to have to carry out and inconvenience someone else to help me, nobody answers the phone
Atmosphere: 1
Food: 2
Service: 1
I ordered a pizza at 5:35 and at order time it estimated 34-44 mins. It is now 7:13 and it still shows not cooking on the tracker. I have called for the past 30 mins and didnt get anyone. I have been letting the phone ring for 15 mins and no one answers. I just want my money back.
Atmosphere: 1
Food: 1
Service: 1
I ordered two pizzas. Took nearly 2 hours to be ready. When ready, no one to handover the pizza, one person in the phone and others inside. Had to wait more 15 minutes. They do not deserve our money. Don’t give them the chance to ruin your dinner and family time.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Cheese and Vegeterian Delight are good option..
Parking: Always free. Never had issue with finding the parking
Atmosphere: 5
Food: 5
Service: 5
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