Store was rude and not welcoming. Was surprised cause sandwich was really good. Little blonde needs more customer service training very rude. Doesn’t want to be there.
Atmosphere: 3
Food: 5
Service: 1
Azalea Castillo
So good! And the restaurant is so clean… staff is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Luis Perez
Luis went above and beyond for customer experience.
Atmosphere: 5
Food: 5
Service: 5
Immanuel Addyson
The overall dining experience always feels smooth and enjoyable.
Diana Ard
Need a quick snack. The staff provided excellent and fast service. My favorite sub was hot and very well made. Will continue to visit this location
Atmosphere: 5
Food: 5
Service: 5
chelsea ross
It always smell bad in there. They constantly mess up the simplest of orders. The associates are nice, space is clean (just smells) and the sandwiches are good.
Drove here from Richmond for just a plain turkey sub. Somehow they couldn't get that right. Myra (the manager) and staff are incompetent and need training. Don't recommend.
Cyntera Jackson
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Sharod Edwards
Firehouse Subs Fulshear consistently delivers tasty, fresh sandwiches that stand out among chain sub shops. Favorites like the steak and cheese, club, and Turkey Bacon Ranch™ receive high marks for flavor and freshness. Customers describe the subs as “exceptional,” “delicious,” and “yummy and fresh”—with particular praise for the steak and cheese and club options. The Pepperoni Pizza Meatball Sub is also a hit with younger guests. However, there are occasional complaints about the sandwiches having more bread than filling and not always matching expectations in terms of build quality. Service The staff at this location are generally described as friendly and helpful, contributing to a welcoming atmosphere. Customer service is often fast and efficient, especially when ordering delivery, with orders arriving quickly and still warm. However, some dine-in guests have noted that order fulfillment can be slow, which may be exacerbated by the restaurant sometimes being short-staffed. Cleanliness and Atmosphere The restaurant is regularly praised for being clean and well-maintained. The friendly staff and tidy environment make for a pleasant dine-in experience. Convenience and Accessibility One notable drawback is that road construction near the location can make access inconvenient at times. Additionally, some customers have found the prices to be on the higher side compared to other sub shops, though this is a common sentiment for the Firehouse Subs brand in general. Delivery and Catering Delivery through services like Uber Eats and DoorDash is reliable, with orders typically arriving promptly and in good condition. Catering options are also available for larger groups or office events.
Denise Temple
Reagan made me the BEST Italian I have ever had here. It was perfect! You could taste all the meats, plenty of mayo (❤️) and timely. I’ve been here many times before but this was the best.
Great food and super friendly staff
Atmosphere: 5
Food: 5
Service: 5
Awesome sauce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Luis and Kristina are awesome!
Atmosphere: 5
Food: 5
Service: 5
I enjoy my food
Food: 5
Service: 5
Store was rude and not welcoming. Was surprised cause sandwich was really good. Little blonde needs more customer service training very rude. Doesn’t want to be there.
Atmosphere: 3
Food: 5
Service: 1
So good! And the restaurant is so clean… staff is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Luis went above and beyond for customer experience.
Atmosphere: 5
Food: 5
Service: 5
The overall dining experience always feels smooth and enjoyable.
Need a quick snack. The staff provided excellent and fast service. My favorite sub was hot and very well made. Will continue to visit this location
Atmosphere: 5
Food: 5
Service: 5
It always smell bad in there. They constantly mess up the simplest of orders. The associates are nice, space is clean (just smells) and the sandwiches are good.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Drove here from Richmond for just a plain turkey sub. Somehow they couldn't get that right. Myra (the manager) and staff are incompetent and need training. Don't recommend.
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Firehouse Subs Fulshear consistently delivers tasty, fresh sandwiches that stand out among chain sub shops. Favorites like the steak and cheese, club, and Turkey Bacon Ranch™ receive high marks for flavor and freshness. Customers describe the subs as “exceptional,” “delicious,” and “yummy and fresh”—with particular praise for the steak and cheese and club options. The Pepperoni Pizza Meatball Sub is also a hit with younger guests. However, there are occasional complaints about the sandwiches having more bread than filling and not always matching expectations in terms of build quality.
Service
The staff at this location are generally described as friendly and helpful, contributing to a welcoming atmosphere. Customer service is often fast and efficient, especially when ordering delivery, with orders arriving quickly and still warm. However, some dine-in guests have noted that order fulfillment can be slow, which may be exacerbated by the restaurant sometimes being short-staffed.
Cleanliness and Atmosphere
The restaurant is regularly praised for being clean and well-maintained. The friendly staff and tidy environment make for a pleasant dine-in experience.
Convenience and Accessibility
One notable drawback is that road construction near the location can make access inconvenient at times. Additionally, some customers have found the prices to be on the higher side compared to other sub shops, though this is a common sentiment for the Firehouse Subs brand in general.
Delivery and Catering
Delivery through services like Uber Eats and DoorDash is reliable, with orders typically arriving promptly and in good condition. Catering options are also available for larger groups or office events.
Reagan made me the BEST Italian I have ever had here. It was perfect! You could taste all the meats, plenty of mayo (❤️) and timely. I’ve been here many times before but this was the best.
Best Firehouse in Texas!
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