Freebirds World Burrito

Based on the name, they should be expert in burrito but this was the worst burrito I had. Lack of flavor and sauce. It was so dry...They filled it up with rice mostly and everything else very less and forgot guacamole. Will never order freebirds again.

Atmosphere: 1

Food: 1

Service: 1

The service and atmosphere was great, but the food is very lackluster. And it's not just this location. I've tried 3 other Freebirds and the food just lacks the freshness and taste you get at Chipotle and other fast casual Mexican places.

Atmosphere: 5

Food: 1

Service: 5

I am extremely disappointed with my experience at this store. I placed a prepaid order, which was made incorrectly. I followed the store’s instructions, sent photos as proof, and respectfully requested a fix. However, I was still given a smaller order than what I paid for.

When I called to address the issue, the manager accused me of trying to “pull something off” and then hung up on me. This is the worst customer service I’ve ever received, and I will never be returning here again.

Such unprofessional behavior is unacceptable, and I hope others don’t have to go through the same frustrating experience.

Food: 1

Service: 1

Looks like they changed their portion size. Now have these tiny serving spoons. This will be my last visit after being a good customer.

Atmosphere: 4

Food: 2

Service: 3

Service was very good and burrito was awesome!! Will be back!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos

i've been here twice both times have been great!

Absolutely amazing taste, better alternative than chipotle

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowls

I like the food. I like had a good meal. I hope the servers highlight what costs more in the future. I usually only get ask for what is included. It www very expensive.

Atmosphere: 4

Food: 4

Service: 3

looks good and tastes good

Atmosphere: 4

Food: 5

Service: 4

The food is decent, but for some reason it’s always lukewarm or cold. The restaurant is clean and there are a variety of toppings to choose from.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Freebirds Chicken Bowl

Area nice and clean, people amazing and food outstanding

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos

I like the friendly service and smiles.

Atmosphere: 5

Food: 5

Service: 5

Not the same quality that freebirds started with definitely not a great price

Atmosphere: 5

Food: 1

Service: 5

I wish I could rate this 0 stars to be honest. I have come to this location a few times out of convenience and most of those times did not enjoy my food. However, the last time I came here was my last time I will try it again. I got the extra large bowl to go but the amount of food they gave me was tiny portion in comparison to what I expected. The rice was cold, the tiny cut pieces of chicken was awful and barely gave me any, and the toppings and tiny scoop of guacamole was mediocre at best. Below average food for the money I paid.

Placed order online. Staff said no more food. If you cant meet corporate standards then dont run a franchise. Back to chipotle.

Atmosphere: 1

Food: 1

Service: 1