Decided to try them out. I asked the staff at the drive-thru if I could get a 12pc with thighs replacing the breasts. The young lady assured me that I could, and even provided the part breakdown: 6 thighs, 3 drums, and 3 wings. Great! I ordered fries and dirty rice for the sides, and cornbread for the bread.
Then came my first warning. When she read the order back to me she said greens and rice. I corrected her, and she said "oh, I'm sorry" and corrected the order. After waiting about 15min for the 2 cars ahead of me, I pay. Asked if she had corrected the sides, and I was assured that she had. Just over $39, which is slightly more than I'd pay at Popeyes, but no problem.
Get the order after waiting another 10min. As I'm waiting I notice that the clerk is going through a drawer that appears to be full of paper wrapped cornbread, picking them up, looking at them, putting some back for others... I would assume they should all be similar so it strikes me as very odd. I finally get my order and I pull off, since it's getting close to a 30min wait at this point.
I usually check my food right at the window instead of pulling off, but since we had discussed the specifics of my order 3 times at that point I thought I'd be fine. NOT! Guess what I received? A 12pc, with 3 thighs, 3 drums, 3 wings, and 3 soggy breasts (that nobody in my home likes to eat, hence my specific order). I also received dirty rice and, you guessed it, GREENS. I also question how old the cornbread is, as the piece I attempted to eat was cold, mushy yet crumbly, and tasted sour as if it was going bad. This also meant no side for my autistic son, who specifically wanted fries with his chicken and refused anything else. The chicken itself was fine (besides the breasts which were soggy and greasy). I'd rate it above average, seasoned well, and tastes like someone's grandma made it. In comparison to other chains I'd say they're better than Church's, but not as good as Popeyes, which is problematic since again they cost a little more. The sides, however, were definitely not even a 5/10. I didn't like either of them, and the dirty rice in particular was a sad experience.
All in all, if the order had been correct I'd probably still patronize them from time-to-time, just getting chicken only, to support a small, local business. Considering the entire experience, however, I'm just put-off. That cornbread shouldn't have been served at all. It shouldn't take that long. Confirming order contents multiple times to still get things completely wrong shows a lack of professionalism. Even Popeyes has never gotten that much wrong for me before, and they're notorious for that type of stuff, but their quality is consistent. With Frenchy's? I'm just not confident that I'll get what I ordered, will enjoy my food, or that something won't be inedible/spoiled. I unfortunately won't be back. MTCW.
Atmosphere: 2
Food: 3
Service: 1
Sarai B
The chicken tasted dry and bland. Nothing special.
Mash potatoes was disgusting. Tasted like it was mix 80/20 with powder and mostly water.
Fries was good. Cornbread made a bad first impression being smashed up, lightly mushy but tasted decent and not overly sweetened.
And I paid 20 bucks for 8 piece dark?
I don't know who started the band wagon but it needs to stop. Seriously guys.
You are hyping up their egos for nothing.
Kroger even sell better fried chicken then this place for more than half the price!!
And to have a young man sagging his skinny jeans to serve your customers…um I don't think so.
Will be my last.
To put it in more perspective there are going to people say this place that place this that got the best chicken but in reality there is no magic sauce.
Its freakin fried chicken for sakes. You can you tube and make many tasty fried chickens to your own liking.
But the chicken it self does make a difference especially if its halal.
Don't believe the hype.
But if I had to choose a place if I didn't make my own and if I was craving when I'm out and about…it would be Gus and jolli bee with their spicy chickens.
And who can't forget about wing stop king of wings.
I don't think anybody would disagree on that. (for the most part)
Roger Hatcher
Ordered through Uber eats and spoked to the Manager at this location and asked him why would you all send out and serve people this type of quality chicken? chicken was dry small portioned chicken legs look like sticks real real small and also the thighs dry old overcooked chicken the manager tells me to take it up with Uber eats..I am so upset that you all would serve people like this that's spending their money you all need to go out of business and close this location since you all don't care about the customer and what you serve them..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cornbread, Red Beans and Rice
Richard Campos
The chicken was very good redbeans good with sausage too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice
William Mock
Delicious food much better than most fried chicken places. Clean and simple. Also had fish and shrimp but you have to try the mashed potatoes and collard greens that tasted homemade!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
Rick Fast
Gravy on the mash potatoes was good. Nice flavor. Chicken was nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cornbread
Dee Minick
Chicken had no seasoning fries were hard and tasteless.
Never going back, I will drive to 3rd next time.
Food: 2
Service: 5
Recommended dishes: Lemon Cake
Eric Ray
Went today the food was good..but 2 of our rolls had mold on them..other than that no complaints
tana jay
Chicken was very good. The sides are ok. The peach cobbler is good. The sweet potato pie is tasteless.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The 5 Wings Combo, Peach Cobbler, Chicken Wings
ken kirt
It's fried chicken. The food was fresh though. I like their fries. Will try the fish next time. See what the hype is all about.
I actually went to the Smoke shop. Went to go buy a Vape. Employee was super professional he knows his products in Vaps. Ended up buying 3 Vaps great prices. Will for sure go by again when I go visit H Town recommend this place to everyone
Atmosphere: 5
Shan
I love Frenchys although I prefer the original location in 3rd ward, this location was good too. I did go 30 mins before they closed so the fries weren't as fresh nor seasoned but the chicken, my God it was seasoned and cooked to perfection lol. I enjoyed the food at this location and the staff were super nice
Atmosphere: 5
Food: 4
Service: 5
Sean O'Dea
Everything and I mean everything is so delicious here. The staff are friendly and helpful and the pricing is great! If you are looking for quality food, special tastes and flavors with a fresh clean meal, go here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Red Beans and Rice, Fried Chicken, Chicken Wings
Mya Johnson
Nobody in the store when I arrived, 5 employees available and not one person spoke or greeted me, didn’t even end up ordering food due to lack of service
Decided to try them out. I asked the staff at the drive-thru if I could get a 12pc with thighs replacing the breasts. The young lady assured me that I could, and even provided the part breakdown: 6 thighs, 3 drums, and 3 wings. Great! I ordered fries and dirty rice for the sides, and cornbread for the bread.
Then came my first warning. When she read the order back to me she said greens and rice. I corrected her, and she said "oh, I'm sorry" and corrected the order. After waiting about 15min for the 2 cars ahead of me, I pay. Asked if she had corrected the sides, and I was assured that she had. Just over $39, which is slightly more than I'd pay at Popeyes, but no problem.
Get the order after waiting another 10min. As I'm waiting I notice that the clerk is going through a drawer that appears to be full of paper wrapped cornbread, picking them up, looking at them, putting some back for others... I would assume they should all be similar so it strikes me as very odd. I finally get my order and I pull off, since it's getting close to a 30min wait at this point.
I usually check my food right at the window instead of pulling off, but since we had discussed the specifics of my order 3 times at that point I thought I'd be fine. NOT! Guess what I received? A 12pc, with 3 thighs, 3 drums, 3 wings, and 3 soggy breasts (that nobody in my home likes to eat, hence my specific order). I also received dirty rice and, you guessed it, GREENS. I also question how old the cornbread is, as the piece I attempted to eat was cold, mushy yet crumbly, and tasted sour as if it was going bad. This also meant no side for my autistic son, who specifically wanted fries with his chicken and refused anything else. The chicken itself was fine (besides the breasts which were soggy and greasy). I'd rate it above average, seasoned well, and tastes like someone's grandma made it. In comparison to other chains I'd say they're better than Church's, but not as good as Popeyes, which is problematic since again they cost a little more. The sides, however, were definitely not even a 5/10. I didn't like either of them, and the dirty rice in particular was a sad experience.
All in all, if the order had been correct I'd probably still patronize them from time-to-time, just getting chicken only, to support a small, local business. Considering the entire experience, however, I'm just put-off. That cornbread shouldn't have been served at all. It shouldn't take that long. Confirming order contents multiple times to still get things completely wrong shows a lack of professionalism. Even Popeyes has never gotten that much wrong for me before, and they're notorious for that type of stuff, but their quality is consistent. With Frenchy's? I'm just not confident that I'll get what I ordered, will enjoy my food, or that something won't be inedible/spoiled. I unfortunately won't be back. MTCW.
Atmosphere: 2
Food: 3
Service: 1
The chicken tasted dry and bland. Nothing special.
Mash potatoes was disgusting. Tasted like it was mix 80/20 with powder and mostly water.
Fries was good. Cornbread made a bad first impression being smashed up, lightly mushy but tasted decent and not overly sweetened.
And I paid 20 bucks for 8 piece dark?
I don't know who started the band wagon but it needs to stop. Seriously guys.
You are hyping up their egos for nothing.
Kroger even sell better fried chicken then this place for more than half the price!!
And to have a young man sagging his skinny jeans to serve your customers…um I don't think so.
Will be my last.
To put it in more perspective there are going to people say this place that place this that got the best chicken but in reality there is no magic sauce.
Its freakin fried chicken for sakes. You can you tube and make many tasty fried chickens to your own liking.
But the chicken it self does make a difference especially if its halal.
Don't believe the hype.
But if I had to choose a place if I didn't make my own and if I was craving when I'm out and about…it would be Gus and jolli bee with their spicy chickens.
And who can't forget about wing stop king of wings.
I don't think anybody would disagree on that. (for the most part)
Ordered through Uber eats and spoked to the Manager at this location and asked him why would you all send out and serve people this type of quality chicken? chicken was dry small portioned chicken legs look like sticks real real small and also the thighs dry old overcooked chicken the manager tells me to take it up with Uber eats..I am so upset that you all would serve people like this that's spending their money you all need to go out of business and close this location since you all don't care about the customer and what you serve them..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cornbread, Red Beans and Rice
The chicken was very good redbeans good with sausage too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice
Delicious food much better than most fried chicken places. Clean and simple. Also had fish and shrimp but you have to try the mashed potatoes and collard greens that tasted homemade!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
Gravy on the mash potatoes was good. Nice flavor. Chicken was nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cornbread
Chicken had no seasoning fries were hard and tasteless.
Never going back, I will drive to 3rd next time.
Food: 2
Service: 5
Recommended dishes: Lemon Cake
Went today the food was good..but 2 of our rolls had mold on them..other than that no complaints
Chicken was very good. The sides are ok. The peach cobbler is good. The sweet potato pie is tasteless.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The 5 Wings Combo, Peach Cobbler, Chicken Wings
It's fried chicken. The food was fresh though. I like their fries. Will try the fish next time. See what the hype is all about.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The gentlemen are always nice and the food is always fresh & good. No complaints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Fries, Fried Chicken, Chicken Wings, Rolls 1
I actually went to the Smoke shop. Went to go buy a Vape.
Employee was super professional he knows his products in Vaps.
Ended up buying 3 Vaps great prices. Will for sure go by again when I go visit H Town recommend this place to everyone
Atmosphere: 5
I love Frenchys although I prefer the original location in 3rd ward, this location was good too. I did go 30 mins before they closed so the fries weren't as fresh nor seasoned but the chicken, my God it was seasoned and cooked to perfection lol. I enjoyed the food at this location and the staff were super nice
Atmosphere: 5
Food: 4
Service: 5
Everything and I mean everything is so delicious here. The staff are friendly and helpful and the pricing is great! If you are looking for quality food, special tastes and flavors with a fresh clean meal, go here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Red Beans and Rice, Fried Chicken, Chicken Wings
Nobody in the store when I arrived, 5 employees available and not one person spoke or greeted me, didn’t even end up ordering food due to lack of service
Atmosphere: 1
Food: 1
Service: 1
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