This used to be 4 stars for me, but I feel like the chain as a whole has become less fresh and authentic to me as time went on. I first tried this place back in 2019 and loved it, but especially with the tapioca controversy that rose in the past two months, I'm not sure I'll visit as often anymore.
Zainab Aliu
Not bad! There are varieties of drinks, but the one I ordered (Brown Sugar Milk Tea) ended up in giving me a stomach ache...maybe just my eating choice that day in general. Would still give a try!
Klee Rose
Need to retrain ur employee since someone can’t do basic customer service. Knowing someone is about to come up to ask sth, instead of staying, they walk away. Do not consume all but the other one handles really well. Drink is always tasty but no one wants to come if they are being treated like that.
Aaron B
Get the taro milk tea with pearls
Adler Sellner
everyone there is so nice! love coming here when i need to get work done and i’ll always come back
Judy H
Ordered a simple strawberry milk tea and it tasted very, very, watered down. Quality has gone way down - go to another tea house, there are plenty in the area.
Kriszan Abbruzzi
So the drink was okay.. a little sweet but I did do full sweet because it was my first time. The problem was the smell. It smelled so bad in there we were holding our breath and the lady was just looking at us like she couldn’t smell it! Something had to have died in there for it to smell that bad!
Xuan Nguyen
Usually get the Thai Tea Latte and Passionfruit tea with Milk Foam at this spot. Today i got the wrong order on Fantuan (QQ topping passion fruit) i thought it was the regular one cause there’s no another option for passionfruit tea. but the staff was nice and willing to change another one for me.
Tu Ngo
Gongcha Katy is a fantastic spot for bubble tea lovers! The drinks are freshly made and you can customize them to your liking with different levels of sweetness and ice. The atmosphere is clean and spacious, making it a great place to hang out with friends. The staff is friendly and efficient, ensuring a pleasant experience. I highly recommend trying their popular drinks like the Dirty Brown Sugar Milk Tea. This Christmas, the shop has the cutest gingerbread-shaped cups, and my daughter insists on buying one to add to her collection. It's definitely one of my go-to places for a refreshing drink.
Adam
I ordered from this location on fantuan and got 2 drinks for only $5 would definitely recommend
Came to Katy Asian Town this week, drank at Happy Lemon, Share Tea but this is the first time I came to Gong Cha next to H Mart. I am extremely impressed by the attitude and behavior of the young lady at the cashier. She treated customers rudely, as if they had stolen her boyfriend. I sincerely want to let the owner know that this shop will close soon if this young lady continues to work at the cashier. Incredibly rude, absolutely terrible. This is the first time in my life I’ve encountered such rude service, and I swear I will never return.
Casey
I had planned on coming here and getting a buba tea and sitting outside to relax with my drink and to admire nature, well that was the plan. I walked in and was greeted by a lady over the counter. She was very friendly and attentive, she was very easy to talk to. I waited around 1 minutes and 30 seconds for them to make my drink. The person before me was talking to someone at the pick-up drink counter. After grabbing my drink, I went to tip them $20, I was going hand it over to one of personal behind the counter but they were busy. So I just put the $20 in the tip jar and left the store. There weren't much places to sit down and the only place with a view was the bench right in front of the store. So I sat outside to taking in nature and enjoying my drink. Somewhere between 2 - 5 minutes after ordering my drink some guy comes out of the store and tells me that he appreciated the tip I left, I found out he was the manager of the store and he had made me an extra drink free of charge. I was deeply grateful for this because it showed they go beyond for there customers. I was never expecting to getting anything out of it. I told him, I enjoyed coming here and that you guys worked hard. He thank me again and went back inside. I continue to sitting out for another 25-ish minutes before going about my day.
I could see people behind the counter worked hard so I don't regret leaving the big tip. This was to show I still appreciate the service.
Atmosphere: 5
Food: 5
Service: 5
Lnx C
The employees here have a bad attitude. My friend asked a question about the drinks. The girl gave her a mean look and also our drinks were not correct and too sweet. Mine felt like they put a hard small item in the drink.
Atmosphere: 1
Food: 1
Service: 1
Jose V
Service and tea is amazing. If you’d like to study or get work done then you’ll find that the music is too loud.
Atmosphere: 3
Food: 5
Service: 5
Courtney White
Ordered strawberry green tea with star jelly. Very cute and yummy!
This used to be 4 stars for me, but I feel like the chain as a whole has become less fresh and authentic to me as time went on. I first tried this place back in 2019 and loved it, but especially with the tapioca controversy that rose in the past two months, I'm not sure I'll visit as often anymore.
Not bad! There are varieties of drinks, but the one I ordered (Brown Sugar Milk Tea) ended up in giving me a stomach ache...maybe just my eating choice that day in general. Would still give a try!
Need to retrain ur employee since someone can’t do basic customer service. Knowing someone is about to come up to ask sth, instead of staying, they walk away. Do not consume all but the other one handles really well. Drink is always tasty but no one wants to come if they are being treated like that.
Get the taro milk tea with pearls
everyone there is so nice! love coming here when i need to get work done and i’ll always come back
Ordered a simple strawberry milk tea and it tasted very, very, watered down. Quality has gone way down - go to another tea house, there are plenty in the area.
So the drink was okay.. a little sweet but I did do full sweet because it was my first time. The problem was the smell. It smelled so bad in there we were holding our breath and the lady was just looking at us like she couldn’t smell it! Something had to have died in there for it to smell that bad!
Usually get the Thai Tea Latte and Passionfruit tea with Milk Foam at this spot. Today i got the wrong order on Fantuan (QQ topping passion fruit) i thought it was the regular one cause there’s no another option for passionfruit tea. but the staff was nice and willing to change another one for me.
Gongcha Katy is a fantastic spot for bubble tea lovers! The drinks are freshly made and you can customize them to your liking with different levels of sweetness and ice. The atmosphere is clean and spacious, making it a great place to hang out with friends. The staff is friendly and efficient, ensuring a pleasant experience. I highly recommend trying their popular drinks like the Dirty Brown Sugar Milk Tea. This Christmas, the shop has the cutest gingerbread-shaped cups, and my daughter insists on buying one to add to her collection. It's definitely one of my go-to places for a refreshing drink.
I ordered from this location on fantuan and got 2 drinks for only $5 would definitely recommend
Restaurantji Recommends
Came to Katy Asian Town this week, drank at Happy Lemon, Share Tea but this is the first time I came to Gong Cha next to H Mart.
I am extremely impressed by the attitude and behavior of the young lady at the cashier. She treated customers rudely, as if they had stolen her boyfriend. I sincerely want to let the owner know that this shop will close soon if this young lady continues to work at the cashier. Incredibly rude, absolutely terrible. This is the first time in my life I’ve encountered such rude service, and I swear I will never return.
I had planned on coming here and getting a buba tea and sitting outside to relax with my drink and to admire nature, well that was the plan. I walked in and was greeted by a lady over the counter. She was very friendly and attentive, she was very easy to talk to. I waited around 1 minutes and 30 seconds for them to make my drink. The person before me was talking to someone at the pick-up drink counter. After grabbing my drink, I went to tip them $20, I was going hand it over to one of personal behind the counter but they were busy. So I just put the $20 in the tip jar and left the store. There weren't much places to sit down and the only place with a view was the bench right in front of the store. So I sat outside to taking in nature and enjoying my drink. Somewhere between 2 - 5 minutes after ordering my drink some guy comes out of the store and tells me that he appreciated the tip I left, I found out he was the manager of the store and he had made me an extra drink free of charge. I was deeply grateful for this because it showed they go beyond for there customers. I was never expecting to getting anything out of it. I told him, I enjoyed coming here and that you guys worked hard. He thank me again and went back inside. I continue to sitting out for another 25-ish minutes before going about my day.
I could see people behind the counter worked hard so I don't regret leaving the big tip. This was to show I still appreciate the service.
Atmosphere: 5
Food: 5
Service: 5
The employees here have a bad attitude. My friend asked a question about the drinks. The girl gave her a mean look and also our drinks were not correct and too sweet. Mine felt like they put a hard small item in the drink.
Atmosphere: 1
Food: 1
Service: 1
Service and tea is amazing. If you’d like to study or get work done then you’ll find that the music is too loud.
Atmosphere: 3
Food: 5
Service: 5
Ordered strawberry green tea with star jelly. Very cute and yummy!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Strawberry, Jelly
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