Grimaldi's Pizzeria

1st and last time eating here. Not a great pizza and it is expensive for what it is. Add on it unwelcoming hostess and waitress and bam you lost a pizza lover, money and tips 😉

Atmosphere: 1

Food: 1

Service: 1

I frequent this location on a regular basis and have yet to have a bad experience. Even when short staffed, the working staff has always been very friendly under pressure. Our pizza tore one time while coming out of the oven and the manager came out personally to explain the situation and offered a complimentary dessert. I have nothing but good things to say about this place so far.

Atmosphere: 5

Food: 5

Service: 5

I dropped my daughter off with two friends at the Katy, La Centerra, location. The kids are 16yrs old and very well mannered. Our family owned a restaurant for many years, so my daughter is very aware of what food service should look and feel like. The kids were sat and not greeted for at least 15-20min. My daughter called a hostess over to let them know they have not been helped yet. The hostess apologized and walked into the kitchen, It’s an open kitchen concept kitchen the kids could see inside. The server that was clearly supposed come to their table waves off the hostess after she saw the teens. Another server in a different area would now have to wait on that table. The server comes and takes the order which by no means was a big order because they are three teenagers trying to learn how to navigate being in a restaurant without their parents The order was one medium pizza, and some fountain drinks. Sure, this is not a big money table, but it’s still requires Good service. The pizza they were told, was going to take approximately 23 minutes. It in fact, took way longer than 23 minutes, one of the hostesses had to come over and apologize to them because they had been waiting so long. They ordered the pizza to be half pepperoni and half cheese. The pizza came out all pepperoni.. I know that teenagers get a bad rap at restaurants, But these teens waited, patiently, never complained, yes ma’am, no ma’am, and even tipped 20% because they were taught how to act in a restaurant. I’m extremely disappointed that just because you see three teenagers you decided to treat them like trash. As I said, we have owned restaurants. My daughter was very aware that other customers who had adults at the table were sat after them, received multiple pizzas at the table before their table received their one pizza. Disappointed that a family owned business would not teach servers to treat others with the same respect adults would received

They make you wait in line for over an hour and when it’s finally your turn, they seat you and tell you that your order will take about another hour to arrive. This was bad my experience.

Service: 1

We had to wait 75 minutes just to get a table. Once we were finally seated, they told us we would need to wait another 55 minutes for our pizza. This information was not given to us beforehand, which was very disappointing. Such long wait times should be communicated to customers in advance.

Service: 1

I loved the pizza and canoli! Would definitely come back and try something else on the menu

Atmosphere: 5

Food: 5

Service: 5

Taste, atmosphere, employees are 10/10. Would recommend in you’re in the area!

Atmosphere: 5

Food: 5

Service: 5

The white pizza is still very good. Three days ago, they didn't have pizza from 3 to 5 p.m. due to maintenance.

Atmosphere: 3

Food: 5

Service: 2

Rianahan was great. 👍

Atmosphere: 5

Food: 5

Service: 5

We ordered for pick up so the pizza was not great by the time we got to our destination. The pizza was soggy , there was hardly any pepperoni. The pictures on their website are very misleading . Got to work and people said “is that supposed to be a pizza “? The pieces were cut extremely huge . I do have to say the taste was okay not bad . But no I wouldn’t recommend this pizza . Presentation was not good . Maybe add pepperoni to a pepperoni pizza . Cheese was extremely dry could have used more sauce and more Cheese.

Atmosphere: 5

Food: 2

Service: 5

Not a bad spot. Pizza was good, bartender was attentive.

Atmosphere: 3

Food: 4

Service: 4

Delicious. Everything is bigger in texas. Period.

Been here twice now and great pizza both times. Friend got the calzone and he was happy as well.

Atmosphere: 5

Food: 5

Service: 4

They don’t seal their pizzas when you order delivery. That’s very unsafe and unsanitary. Going to the trash and I will not order again.
Also let me add that if you want to add extra pepperoni when ordering online you can’t. Online doesn’t have an option of extra pepperoni, so I order bacon and then call and get them to change the bacon to extra pepperoni. Sometimes they understand right away and no problem(today) and other times it takes a while to get them to understand the deal.

Food: 3

I don’t know how this place has good reviews. The pizza is paper thin, dry, and very expensive. Not worth the price at all!