Home Run Dugout

1220 Grand W Blvd, Katy
(866) 984-6768

Recent Reviews

Bryan Clary

Great place for a corporate event and fun outing!Kids can run free and have fun!

Atmosphere: 5

Food: 4

Service: 4

Yessica Marchan

The food is delicious... the atmosphere on Latin day is great... although it gets packed... but you have a different time... and the normal nights are spectacular... I've been there several times and It's great....recommended

Atmosphere: 5

Food: 5

Service: 5

Taylor Brione Ballard

Fun place overall! Nice staff. Fun games. Food could be better. Drinks are nice. Good place for family fun or date night.

Atmosphere: 5

Food: 3

Service: 5

Cody Marinko

Good food but trying to talk to anyone with the loud music is almost impossible had a headache when I left!

Andrea Pineda

Gabriel was the best!

Atmosphere: 5

Food: 5

Service: 5

Catherine Reade

I don’t typically leave reviews, but had to write about how unsanitary this place is. Their foods are finger foods and you’re playing with baseball bats. I made the comment to my boyfriend about how it’s a little unsanitary and I wish they had hand sanitizer. Two days later my boyfriend and I BOTH got sick and we KNOW it was from this place. Idk if they ever clean the bats…

txpalerider

Pretty cool place. When I was there was mainly families with young's kids and 20 somethings.

Atmosphere: 4

Mike T

Screens were buggy when batting. It didn't read and had to reset. Service was good. Batting with foam balls were kinda weird.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Dip, Smoked Chicken Wings, Cantina Nachos

Gerardo Heras

It's not cheap, but it's super nice for kids and there's a variety of food.

Atmosphere: 5

Food: 4

Service: 5

BN ARIZPE

Good idea to spend time with the family

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Churros, Cantina Nachos, Chips

Andrew Christ

Great spot for family fun

Atmosphere: 5

Food: 4

Service: 5

Nika M

My experience at the Katy location was not so great. As advertised on the website, Sunday to Thursday is half off after 9pm. I booked online & arrived at 10pm & played for an hour on a Monday, 4/15. The waitress was very friendly, wish I knew her name. When it was time to pay, she showed me a bill, showing I was charged full price at $35 per 30 minutes. I explained to her that I reserved a half price promotion online, and showed it to her from my cell phone, which still showed the promotion. She understood, and went to an assistant manager to have it corrected. After about a 10 minute wait, she came back with the assistant manager, who told me the half off was only for Tuesdays. I showed him the online promotion, and even the steps still being able to book for the half off price on nights other than Tuesday (Sunday to Thursday). He proceeded to tell me it’s suppose to be half off the peak price. I explained to him that’s impossible, for one it’s not stated as such, and secondly, the peak price is not $70, which $35 would’ve been half of. Instead of apologizing, and fixing the error, he had me wait as he went to his manager. After waiting another 10 minutes or so, the manager approached me & asked for me to show him the promotion & how I booked it. Unacceptable by all accounts, I explained to him that I went through the steps with the assistant manager & the waitress. The waitress understood, and took photos of my phone as I showed it to her. She even stated she showed it to both managers, so why would I be asked to do this all over again. While talking to the manager, I look up, and saw on a screen behind him, the same promotion was advertised. I told him to look back, the promotion is even on the screen. He didn’t look back, never apologized, but he did have the waitress to fix the error, and price me correctly. The waitress, apologized & thanked me for pointing out the error to them. She deserves a promotion.Now on to the security guard. For some reason, he decided to bother us, two females, as we were nearing to leave. I waited near the entrance, as my friend went to get cash from the car to tip the waitress. As I walked pass him, he placed his hands up and stated “I don’t want no problems,” and laughed, which I ignored. As we walked back towards the waitress, he screamed across the outdoor area, to the head manager, “Are they coming for you!?” I looked back and asked what was his point in shouting about us. He proceeded to try and antagonize us, saying little things that we completely ignored, as if he wanted or expected us to have an issue with him and the staff. We never raised our voices, and had calm conversations with all three employees, so the security guard’s actions were completely unnecessary. He was never apart of any conversations we had, as we had no interaction with him prior. He was a much older male, who one would think would know to behave in a professional manner.I do wish I knew the name of our waitress. She was the only pleasant employee we encountered, besides the gentlemen working the front check in counter. Management needs training & a new security guard company could be used.

Linette Villalobos

Great place! Family friendly. We loved Noche Latina.

Crystal Townsend

First time here the family had a great time. The outdoor baseball field was so fun and the wings and chips were delicious. We’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

hailee davis

Really nice place food was delicious and our server jo was very nice and helpful will be back again the kids had a great time

Atmosphere: 5

Food: 4

Service: 4

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