The food was cold and my coffee was not even warm.
Atmosphere: 1
Food: 1
Service: 1
Carla Rhoden
Was in drive thru 36 min. When we got food, the fries were cold. When we got home they only got half our order right. I have been calling 1 hour and they WILL not answer PHONE.
Atmosphere: 1
Food: 1
Service: 1
Vico Sil
good burger
Atmosphere: 5
Food: 5
Service: 5
Luvenia King
Awesome great team šš¾
Atmosphere: 5
Food: 5
Service: 5
Alejandro Acosta
Good service
Atmosphere: 5
Food: 5
Service: 5
Robin White
The person at the drive-thru window was focused more on his telephone conversation and his timer for the drive-thru window rather than giving good customer service. No receipt was given
Service: 1
Erik Salgado
Today was the best service of all if I say I loved how professional they sound while taking orders the best I have tried other Jackās is horrible thanks keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Wanda āMsTeezyā Turner
It was late when we came through, but we just needed a snack before going on.The staff was really friendly and nice, treating us like we were the only customers they had.But we weren't.The food was also nice and hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Lisa Cha
Horrible service a week and a half ago. I went inside looking for a menu and a one-person staff member preparing the food in the tray for one customer, and I stood for a while, and she never asked if I needed help. One person came from the grill area and started staking my order and I did mention to her why other staff saw me standing and never asked me, and she didn't even reply and just started taking my order. She has also had poor interaction with customers. If she was one of the Shift leaders, it would be bad for the company. When I got home after 5 minutes, my husband asked why the sourdough burger was cold and the bread was cold. It seems never toasted the bread or had been sitting in the bin. I asked for 3 buttermilk dressing dips for my 2 large Curley fries, and they gave me only 2.
Atmosphere: 1
Food: 1
Service: 1
William Gonzalez
Horrible service, didnāt feel welcomed Window cashier was on her phone and had me waiting for 10 minutes and was very rude Was missing stuff and food was cold Never coming back to this establishment.
Night shift staff is horrible. I did drive thru waited 6 minutes at the first window to pay and the female employee was on her phone the whole time never noticed me. So i went to the second window waited another 4 minutes for someone to finally appear at the window. We told the other employee that we waited at the first window and didnt even apologize When i Received my food they didn't even put the bacon that comes with my chicken sandwich and i asked for extra curly fries and got more regular fries mixed in there .
Food: 2
Service: 1
Erica Lawrence
Food received was coldā¦Bread (hard) , cheese (not melted) and meat (barely looked like a slice of bacon was on it). It was a breakfast sandwich. How do you mess that up? In addition, there was a Hispanic female that came to window and demonstrated horrible customer service after I complained about the quality of food. She was very abrupt and rude. Luckily there was a Hispanic gentlemen and young lady that demonstrated appropriate customer service. Kudos to those employees. For the other lady, she must not want her job. Itās only a matter of time before she meets someone that will match her energy or better yet a higher up is made aware of her behavior and disciplines her. At this point itās not worth my time or money to visit again. Good luck to those who continue to visit this establishment.
Atmosphere: 1
Food: 1
Service: 1
Kevin Campos
I had a very disappointing experience at this Jack in the Box. The service was extremely slow ā I waited almost an hour just to get my food, and for a long time nobody even came to take my order. On top of that, I asked for a small drink but was charged for a large instead. By the time I finally got my order, the whole experience had already left a bad impression. I usually enjoy Jack in the Box, but this location really needs to improve its customer service and attention to detail.
Atmosphere: 1
Food: 1
Service: 1
Vedika Pillai
Guess what? I got a strawberry milkshake with boba on requestš„¹. Amazing customer service!
Thank you team!
Atmosphere: 5
Food: 5
Service: 5
Al Julani
Came for DoorDash order and store was empty. As soon as I got there, the start order took 30 minutes after pickup time, crazy. Looked like staff didnāt know what they were doing as well
The food was cold and my coffee was not even warm.
Atmosphere: 1
Food: 1
Service: 1
Was in drive thru 36 min. When we got food, the fries were cold. When we got home they only got half our order right. I have been calling 1 hour and they WILL not answer PHONE.
Atmosphere: 1
Food: 1
Service: 1
good burger
Atmosphere: 5
Food: 5
Service: 5
Awesome great team šš¾
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
The person at the drive-thru window was focused more on his telephone conversation and his timer for the drive-thru window rather than giving good customer service. No receipt was given
Service: 1
Today was the best service of all if I say I loved how professional they sound while taking orders the best I have tried other Jackās is horrible thanks keep up the good work
Atmosphere: 5
Food: 5
Service: 5
It was late when we came through, but we just needed a snack before going on.The staff was really friendly and nice, treating us like we were the only customers they had.But we weren't.The food was also nice and hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Horrible service a week and a half ago. I went inside looking for a menu and a one-person staff member preparing the food in the tray for one customer, and I stood for a while, and she never asked if I needed help. One person came from the grill area and started staking my order and I did mention to her why other staff saw me standing and never asked me, and she didn't even reply and just started taking my order. She has also had poor interaction with customers. If she was one of the Shift leaders, it would be bad for the company. When I got home after 5 minutes, my husband asked why the sourdough burger was cold and the bread was cold. It seems never toasted the bread or had been sitting in the bin. I asked for 3 buttermilk dressing dips for my 2 large Curley fries, and they gave me only 2.
Atmosphere: 1
Food: 1
Service: 1
Horrible service, didnāt feel welcomed
Window cashier was on her phone and had me waiting for 10 minutes and was very rude
Was missing stuff and food was cold
Never coming back to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Night shift staff is horrible. I did drive thru waited 6 minutes at the first window to pay and the female employee was on her phone the whole time never noticed me. So i went to the second window waited another 4 minutes for someone to finally appear at the window. We told the other employee that we waited at the first window and didnt even apologize When i
Received my food they didn't even put the bacon that comes with my chicken sandwich and i asked for extra curly fries and got more regular fries mixed in there .
Food: 2
Service: 1
Food received was coldā¦Bread (hard) , cheese (not melted) and meat (barely looked like a slice of bacon was on it). It was a breakfast sandwich. How do you mess that up? In addition, there was a Hispanic female that came to window and demonstrated horrible customer service after I complained about the quality of food. She was very abrupt and rude. Luckily there was a Hispanic gentlemen and young lady that demonstrated appropriate customer service. Kudos to those employees. For the other lady, she must not want her job. Itās only a matter of time before she meets someone that will match her energy or better yet a higher up is made aware of her behavior and disciplines her. At this point itās not worth my time or money to visit again. Good luck to those who continue to visit this establishment.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this Jack in the Box. The service was extremely slow ā I waited almost an hour just to get my food, and for a long time nobody even came to take my order. On top of that, I asked for a small drink but was charged for a large instead. By the time I finally got my order, the whole experience had already left a bad impression. I usually enjoy Jack in the Box, but this location really needs to improve its customer service and attention to detail.
Atmosphere: 1
Food: 1
Service: 1
Guess what?
I got a strawberry milkshake with boba on requestš„¹. Amazing customer service!
Thank you team!
Atmosphere: 5
Food: 5
Service: 5
Came for DoorDash order and store was empty. As soon as I got there, the start order took 30 minutes after pickup time, crazy. Looked like staff didnāt know what they were doing as well
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