Jack in the Box

20350 Park Row Blvd, Katy
(281) 505-9385

Recent Reviews

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OG S

I asked for fresh food dropped food and I think the redropped/refried the food that was already cooked... other than that it was very good ! Nice quality service

Atmosphere: 5

Food: 4

Service: 5

Kirby Avinger

The burger was great here they didnt have coke when I showed up, I thought that was kind of weird. The potato wedges were skimpy. I got 4 wedges in the whole set up seem like I got jipped for it to be new and improved i ordered with a extra set up as well. Im afraid to see what it looks like regularly, otherwise everything else was great.

Atmosphere: 4

Food: 3

Service: 5

Lily

Just paid 4.00 for this?!!? Crazy yall don’t order these!

Atmosphere: 1

Food: 1

Service: 1

Burt Brown

Order 4bacon Swiss burgers and fries nothing was prepared rt im from Ohio and new it would be great I was so disappointed

Devon Springer

6:11 AM on 6/28/25 - Noone answers the drive thru and all doors locked.

Atmosphere: 1

Food: 1

Service: 1

Jacob Nieto

No one came to the window nor took my order at 6:38

Atmosphere: 1

Food: 1

Service: 1

Andrea Garcia

What's up with night shift?
I repeated my order 3 to 4 times on the speaker and when I got to the window they still hadn't had my order down. I had to repeat it twice. Guy looked at me like I was crazy.

Atmosphere: 1

Food: 1

Service: 1

pebble

it is 8:30pm and me and my mom are starving and suddenly when it's our time to order they closed it on us. Mind you this fast food restaurant is open 24 hours, why did it close 4 hours before it ends. I checked Google maps and it says it open. I hope someone reads this and gives a good explanation

Service: 1

Blessed and in the Flesh

So today is 3/27/25 the time was 8am shy. I used to live behind the restaurant so I will go often after dropping my son off at school. TODAY it’s raining in Houston actually pouring. I pulled up to the intercom crack my window waited a little less than a minute. Roll it back up. Make sure my music was down so I can hear the person over the intercom, heard nothing After waiting for at least two minutes,drove up. Was very apologetic for driving up and not ordering. The young lady had a very nasty attitude. She halfway closed the window and started looking towards her register and talking. I didn’t know if she was talking to me or not. So I asked are you talking to me? She said yeah. I said how can you be You talking with somebody with the window half closed and look in the opposite way, you know what never mind thank you and she said well bye. I politely drove out the drive-through and parked and went inside and ask what type of customer service is this? There’s no one behind me that you were talking to and if you were talking to me, you didn’t make that clear. She tells me I don’t care get out my store. I asked for corporate and manager information. She say Google it. Then I hit the record button. I don’t know her name she’s young. I do remember her because I come there a lot. I be wanting condiments and she would give me only one but the manager a short Hispanic lady real pretty petite big boobs she assisted me with my condiments after that same particular girl that I just had encountered with this morning would not. I am gonna post my video of her funky attitude self and I’m also gonna call corporate. The other lady that was the cook did not say one word. I asked her for manager information. She just looked at me saying”No speak English”! In the video you will hear the young lady that I was arguing with says “that’s why no one like yall! Is she speaking of black females cause she don’t know me.

Service: 1

Naylor Brooks

Awesome service , love the tacos , clean bathrooms

Atmosphere: 5

Food: 5

Service: 5

Ryan Pierce

Ordered mini tacos and one had no meat in it and they said there's nothing they could do instead of offering anything at all. Very rude. This location has very slow service anyways. Would not recommend

Atmosphere: 2

Food: 3

Service: 2

Michel Leon Nuñez

They should look for better employees, they have a worker whose name I don't know, but she is a racist and treats people who don't speak English badly, she is despotic and rude, they should take action because that can cause problems with her racism

Service: 1

juan villalobos

We ordered a family combo, two beef burgers, two chicken and 4 tacos, very good and good flavor, the only bad thing, very small... But 100% recommended

Kid-friendliness: Yeah

Atmosphere: 5

Food: 5

Service: 5

Jessica Chevez

I’m sure some ppl like it, I just always have a bad experience with the food (specifically burgers chicken/beef) anytime I order from Jack in the box at any location.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Onion Rings, Fries, Two Tacos

YOHE PERNIA VILLALOBOS

They take a while to give the food

Atmosphere: 1

Food: 1

Service: 1

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