The food is excellent for it to be fast food. Everything was fresh and delicious and it's real food. You don't have to question what you're eating.
Atmosphere: 5
Food: 5
Service: 5
YOHE PERNIA VILLALOBOS
They take too long
Atmosphere: 1
Food: 1
Service: 1
Jesus alfredo Rodriguez villarroel
The manager treats people badly
Atmosphere: 1
Service: 1
Anagail Wieting
The female employee that was working at 4am on 3/10/2025 is incredibly rude, disrespectful, and unprofessional. We pulled up to the speaker and before we could say anything, she shouts, "ONLINE ORDERS ONLY!" We said okay and proceeded to place our order online. My husband said, "Ma'am?" And again, she shouts, "ONLINE ORDERS ONLY!!!" My husband and I were shocked. He responded, "Yes. We are placing one now. I just wanted to know if your ice cream machine is working." She said, "Ughhh yeah but we can't do that. It's online orders only." Since it wasn't working, we waited quite some time and asked if the system was still updating and she said, "Yeah..." and I kid you not, "ONLINE ORDERS ONLY!!!" When we tried to speak to her, she laughed and made some very rude comments. We will get all the information we need about this store and this particular employee and have a nice, long chat with corporate.
Samuel Spivey
There was a rusty razor blade in my chicken wrap
Atmosphere: 1
Food: 1
Service: 1
Patrick Howell
The staff is real friendly and they expedite the orders fairly good
Wheelchair accessibility: It's available with ramps
Recommended dishes: Sandwich
Marilin Acosta
Good morning, at this moment I went to pick up an order and the lady who served me was very rude and unpleasant, honestly it's not even a pleasure to eat like that, please, nicer staff is needed 04/01/2025
Madison Blakey
I’m not typically the type of person to go out of my way to give a bad review for a place, but when I found mold on one of the sandwiches that I ordered I felt like I needed to. I’ve been coming here all my life and it actually was a place that have been frequenting as of late. Unfortunately, I can’t say that will be the case for much longer if moldy buns continue to be served. This is the first time that this has happened to me at least, but I hope this gets corrected in the future.
Food: 1
Joseph Alexander
i called to asked if i can get a refund called 3 times and then they disconnected the line im coming up there for my refund
Atmosphere: 1
Food: 1
Service: 1
Juan Pena
just went here for some breakfast and they got my order wrong and didn't even get the receipt
We want through drive thru. Tacos was good but to greasy .
Food: 4
Service: 4
J M
Ordered a 3 piece egg roll and a 3 piece stuffed jalapeño. The recipient says different and so does the total. I didn't receive my jalapeños and got the incorrect change. This place and their overnight staff has gone wayyyy down hill in the last 2 months.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Egg Rolls, Stuffed Jalapenos
Elise Raper
This is 2 times now they have stolen my money and told me to call corporate when no corporate number is available. Otherwise I have to somehow hope I go to the store during the extremely small window a manager is available
The food is excellent for it to be fast food. Everything was fresh and delicious and it's real food. You don't have to question what you're eating.
Atmosphere: 5
Food: 5
Service: 5
They take too long
Atmosphere: 1
Food: 1
Service: 1
The manager treats people badly
Atmosphere: 1
Service: 1
The female employee that was working at 4am on 3/10/2025 is incredibly rude, disrespectful, and unprofessional. We pulled up to the speaker and before we could say anything, she shouts, "ONLINE ORDERS ONLY!" We said okay and proceeded to place our order online. My husband said, "Ma'am?" And again, she shouts, "ONLINE ORDERS ONLY!!!" My husband and I were shocked. He responded, "Yes. We are placing one now. I just wanted to know if your ice cream machine is working." She said, "Ughhh yeah but we can't do that. It's online orders only." Since it wasn't working, we waited quite some time and asked if the system was still updating and she said, "Yeah..." and I kid you not, "ONLINE ORDERS ONLY!!!" When we tried to speak to her, she laughed and made some very rude comments. We will get all the information we need about this store and this particular employee and have a nice, long chat with corporate.
There was a rusty razor blade in my chicken wrap
Atmosphere: 1
Food: 1
Service: 1
The staff is real friendly and they expedite the orders fairly good
Wheelchair accessibility: It's available with ramps
Recommended dishes: Sandwich
Good morning, at this moment I went to pick up an order and the lady who served me was very rude and unpleasant, honestly it's not even a pleasure to eat like that, please, nicer staff is needed 04/01/2025
I’m not typically the type of person to go out of my way to give a bad review for a place, but when I found mold on one of the sandwiches that I ordered I felt like I needed to. I’ve been coming here all my life and it actually was a place that have been frequenting as of late. Unfortunately, I can’t say that will be the case for much longer if moldy buns continue to be served. This is the first time that this has happened to me at least, but I hope this gets corrected in the future.
Food: 1
i called to asked if i can get a refund called 3 times and then they disconnected the line im coming up there for my refund
Atmosphere: 1
Food: 1
Service: 1
just went here for some breakfast and they got my order wrong and didn't even get the receipt
Restaurantji Recommends
Worst customer service experience ever on 11/26. Bad enough that I won't spend any money here ever again. I'm still waiting for my $33.64 refund.
Atmosphere: 1
Food: 3
Service: 1
This is hands down the best Jack in the Box I’ve ever been to. It’s like they don’t start making the food until you order it. It’s always so fresh!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, Tiny Tacos, Onion Rings
We want through drive thru. Tacos was good but to greasy .
Food: 4
Service: 4
Ordered a 3 piece egg roll and a 3 piece stuffed jalapeño. The recipient says different and so does the total. I didn't receive my jalapeños and got the incorrect change. This place and their overnight staff has gone wayyyy down hill in the last 2 months.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Egg Rolls, Stuffed Jalapenos
This is 2 times now they have stolen my money and told me to call corporate when no corporate number is available. Otherwise I have to somehow hope I go to the store during the extremely small window a manager is available
Atmosphere: 1
Service: 1
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