This review is long overdue. The manager Mrs. Wendy, and Aakash are amazing. They greet you with a smile, and they are always so helpful. My food is always fresh and prepared exactly how I order it. Mrs. Wendy and Aakash always provide excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
xnvaznx
I dined in at this Jack In the Box after ordering in the app. This is, in my opinion, one of the cleanlier locations I have been to in the area. The staff was friendly and service was good. The food came out hot and as ordered, however one of the ceiling fans in the dining area was wobbling substantially and was extremely loud.
Atmosphere: 3
Food: 3
Service: 4
bryan
Both two burgers I ordered were extremely salty tonight,I asked no pickles in the burger and they give me pickles in the burger
Atmosphere: 4
Food: 1
Service: 4
Jaren Isbell
If you're dining in, you will be waiting a long time. Here's the trick. Go get back in your car and sit in the drive thru until they bring you your order. Never agree to pull into a parking spot to wait. They only care about drive thru time metrics. As soon as you sit your car on their timer, they'll start moving.
Atmosphere: 1
Food: 3
Service: 1
Marissa Glatfelter
They are ok. Hit or miss
Atmosphere: 2
Food: 3
Service: 3
Kevin Quan
The guy at the counter was confused when we pulled up to the pick up window and just stared at us. After I said I already ordered then he realized where he was and gave me my order. If that wasn't bad enough my sauces loaded bacon cheese wedges literally has no sauce cheese or bacon as my picture showed.
Atmosphere: 1
Food: 1
Service: 1
Sean Pina
Was coming home late and as usual. Quick service great results! Thanks guys Jack smashburger 2 tacos X 2!!
Atmosphere: 5
Food: 5
Service: 5
John Hill
This location sux - horrible slow service with an I don’t care attitude!
Atmosphere: 1
Food: 1
Service: 1
Paola Ingram
Brodie gave amazing service, and made sure the food came out fast and efficiently!!
Atmosphere: 5
Food: 3
Service: 4
Lauren Premeaux
Brodie was an amazing worker. I really appreciate the kindness
Brodie Sutton was a great order taker very polite.
Atmosphere: 5
Food: 3
Service: 5
adeline butler
I made an order in the drive thru for myself and 3 other people at around 11 am and I was very disappointed with this location’s service and food quality. The cashier at the window asked me to pull into one of the curbside spots out front, where I waited for 23 minutes for all of my order the come out. I was missing one drink, and half of the items were wrong or prepared incorrectly. I was also charged extra for a meal, where the cashier rung a burger, fries, and a drink individually. This place should not be considered fast food.
Atmosphere: 1
Food: 2
Service: 1
mikel josue
Very bad experience 😕 bad customer service i was sleepy and this guy michel was more sleepy than me very bad experience 😴
Atmosphere: 1
Food: 2
Service: 1
chayla Moore
Whoever was working today at 6:00PM. Mexican women with glasses is extremely rude and unprofessional. I attempted to use the app to order food. I kept getting and error message. I drove to this location told the person in the drive thru I was trying to order and use points that are in the app. I asked if I could use them in store since the app wasn’t working. I was told to pull forward before they took my order. When the guy finally opens the window he takes my order and ask me to pull forward. I asked him if he’s going to make my food before all these other cars since my order was not taken ahead of time. I had to wait another 20 mins and when I went to tell the lady she showed no empathy or respect for anyone’s time. Then my food is ready and I tell her it’s on the window and she takes her time walking slow to fill the food. Just being pretty. Then instead of apologizing or handing me the bag herself. She goes to look for someone else to hand them the bag and he’s looking trying to figure out who it’s for because she says nothing !!! I’m just watching im disbelief. Maybe you can’t rush an order but apologize for the mistake and act like we’re paying customers!!! Just rude for no reason
latisha scott
Service was AWESOME!!! Food wasn't hot....cheese wasn't even melting
This review is long overdue. The manager Mrs. Wendy, and Aakash are amazing. They greet you with a smile, and they are always so helpful. My food is always fresh and prepared exactly how I order it. Mrs. Wendy and Aakash always provide excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
I dined in at this Jack In the Box after ordering in the app. This is, in my opinion, one of the cleanlier locations I have been to in the area. The staff was friendly and service was good. The food came out hot and as ordered, however one of the ceiling fans in the dining area was wobbling substantially and was extremely loud.
Atmosphere: 3
Food: 3
Service: 4
Both two burgers I ordered were extremely salty tonight,I asked no pickles in the burger and they give me pickles in the burger
Atmosphere: 4
Food: 1
Service: 4
If you're dining in, you will be waiting a long time. Here's the trick. Go get back in your car and sit in the drive thru until they bring you your order. Never agree to pull into a parking spot to wait. They only care about drive thru time metrics. As soon as you sit your car on their timer, they'll start moving.
Atmosphere: 1
Food: 3
Service: 1
They are ok. Hit or miss
Atmosphere: 2
Food: 3
Service: 3
The guy at the counter was confused when we pulled up to the pick up window and just stared at us. After I said I already ordered then he realized where he was and gave me my order. If that wasn't bad enough my sauces loaded bacon cheese wedges literally has no sauce cheese or bacon as my picture showed.
Atmosphere: 1
Food: 1
Service: 1
Was coming home late and as usual. Quick service great results! Thanks guys
Jack smashburger 2 tacos X 2!!
Atmosphere: 5
Food: 5
Service: 5
This location sux - horrible slow service with an I don’t care attitude!
Atmosphere: 1
Food: 1
Service: 1
Brodie gave amazing service, and made sure the food came out fast and efficiently!!
Atmosphere: 5
Food: 3
Service: 4
Brodie was an amazing worker. I really appreciate the kindness
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Brodie Sutton was a great order taker very polite.
Atmosphere: 5
Food: 3
Service: 5
I made an order in the drive thru for myself and 3 other people at around 11 am and I was very disappointed with this location’s service and food quality. The cashier at the window asked me to pull into one of the curbside spots out front, where I waited for 23 minutes for all of my order the come out. I was missing one drink, and half of the items were wrong or prepared incorrectly. I was also charged extra for a meal, where the cashier rung a burger, fries, and a drink individually. This place should not be considered fast food.
Atmosphere: 1
Food: 2
Service: 1
Very bad experience 😕 bad customer service i was sleepy and this guy michel was more sleepy than me very bad experience 😴
Atmosphere: 1
Food: 2
Service: 1
Whoever was working today at 6:00PM. Mexican women with glasses is extremely rude and unprofessional. I attempted to use the app to order food. I kept getting and error message. I drove to this location told the person in the drive thru I was trying to order and use points that are in the app. I asked if I could use them in store since the app wasn’t working. I was told to pull forward before they took my order. When the guy finally opens the window he takes my order and ask me to pull forward. I asked him if he’s going to make my food before all these other cars since my order was not taken ahead of time. I had to wait another 20 mins and when I went to tell the lady she showed no empathy or respect for anyone’s time. Then my food is ready and I tell her it’s on the window and she takes her time walking slow to fill the food. Just being pretty. Then instead of apologizing or handing me the bag herself. She goes to look for someone else to hand them the bag and he’s looking trying to figure out who it’s for because she says nothing !!! I’m just watching im disbelief. Maybe you can’t rush an order but apologize for the mistake and act like we’re paying customers!!! Just rude for no reason
Service was AWESOME!!! Food wasn't hot....cheese wasn't even melting
Atmosphere: 5
Food: 3
Service: 5
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