Jack in the Box

22803 Morton Ranch Rd, Katy
(281) 769-9533

Recent Reviews

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Gustavo gar09

Why this whole people take so long for take the orders. It wasn't busy when i came there. Too slow service

Atmosphere: 2

Food: 3

Service: 1

Kevin Fairbairn

Only thing on negligible side would be they need to mop the floors better.

Atmosphere: 5

Food: 5

Service: 5

Gary Reed

I just got a Sourdough Jack through the driveway through and they forgot the bacon.

Atmosphere: 3

Food: 1

Service: 3

Dennis Paris

Came last night after a birthday party Hispanic male with arm cast and tattoos working drive thru was giving us a attitude ordering slamming the window when it was time for us to pay giving us crooked looks after paying we watched him literately throw our food violently in the bags while rolling his eyes forget that the windows looked like they haven’t been washed since opening but this guy definitely needs to be fired we wanted our money back but was scared for our safety!!!!!! Will be calling the fda for restaurant checkup and Jack in the box corporate he also forget most of the items in our order!

Atmosphere: 1

Food: 1

Service: 1

Maria Hearn

I frequent this location and usually everything goes well. I did recieve a partially wrong order today but went back to correct it and a manager quickly gave me the correct order.

Atmosphere: 4

Food: 4

Service: 4

Kenny Wright

Thurs august 5, 2025 @ 2:30pm Walked in supervisor wearing headset leaning aside the front counter over to side on her phone texting or posting
No welcome nothing
Thought ok I’ll go wash my hands, I returned to order stood at counter til 2:45pm gave up return to car
1 table already eating inside no one waiting in drive thru once in my car

Sad service here
PASS I will go patron a nearby competitor

Atmosphere: 1

Service: 1

Mohamed Attia

Drive through service very bad I bought a salad and found it very old and not fresh and the chicken raw they were talking badly .

Atmosphere: 1

Food: 1

Service: 1

Michael

Dani was helpful & professional

Atmosphere: 5

Food: 5

Service: 5

Lea Townsend

The only thing that I like about Jack in the box or the egg rolls

Jasmine Palacio

Stopped by at 0130 on 07/01 and was told by the drive through person to leave because they were on break and would not take my order. So much for 24hour service.

Ben Dover

going to grab food after a long day at midnight and as I pull thru the window the employee goes on the speaker and says “I WILL NOT BE TAKING YOUR ORDER I AM ON MY BREAK SO YOU CAN LEAVE” it wasn’t because it was night time I would go inside and report it to manager bc this is not it👎

Claudia Herrera

Visited this location today around 11pm and I had a great experience . Most fast food restaurants in the area were closed

Erik Rosas

When I'm hungry late at night I get the munchies box its great

IKG CLAVER

I was charged 4 times for something that never went through the system

ISA REYES

I went to buy 20 tacos today and I was surprised that they gave me the tacos in less then 5 minutos, I was happy but when I got home the tacos weren't fresh like I always got them, they gave me some of them fresh and some of them cold like they cooked them earlier.. is my first time that this happened to me I'm really disappointed.. I put them in the trash, because is late night and I don't have time to go back today.

Food: 1

Service: 1

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