Jersey Mike's Subs

The food is healthy and tasty and served freshly made!

Atmosphere: 4

Food: 5

Service: 4

Wow, 3 different managers there. The last one is the WORST. This is the 2nd time in 7 months where there was such a Long line bc the 2 employees & manager was MORE worried a out the online orders instead of the 5 people waiting on line. Also manager was MORE about helping those that were there to pickup their order instead of helping the 5 including me whom was waiting patiently for More than 15 minutes. I saw 2 just left. Then 30 minutes later still 3 of us still waiting while ALL.the online orders are been made and hand out. Please get BETTER managers and Better employees, instead of getting managers & employees not acknowledging the customers whom are waiting patiently in line to order. This location has gone DOWN since the Asian manager took over. I had to drive the other location on Fry whom had online orders but asked what I would like in 5 minutes. Not sure why I wait 30 minutes with 3 others at this location and no one knowledge anyone but the employees were talking to each other & their manager, Not the customers. Avoid this location. Go to FRY off of 99 which is only 15 minutes away.

Atmosphere: 1

Service: 1

I like this chain and this location has t ever let me down. My go to is an Italian and I love the pepper relish they have and the fact they have deli mustard. Worth coming to for lunch if you want a Sammy. They do not sandwiches as well as subs.

Atmosphere: 4

Food: 4

Service: 4

It's really not fair that this Big Kahuna isn't healthy. I'd eat it breakfast, lunch, and dinner 🤤

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak, Chipotle Chicken Cheese Steak, Chipotle Cheese Steak

Alex made me an outstanding sub tonight!

Atmosphere: 5

Food: 5

Service: 5

Sandwich was not cut in half. It was cut with an inch off of the edge. It was thrown together. Slopped seemed like we were asking the guy making asandwich was not cut in half. It was cut with a inch off of the edge. It was thrown together. Slopped seemed like we were asking the guy making a sandwich for multiple favors like we were at burdening him. disappointed

Louan is always so friendly! I love her cheerful greeting every time I walk in the door and her have a good day when I leave. True asset Katy location

Atmosphere: 5

Food: 5

Service: 5

Loaun was great. Thank you!

Atmosphere: 5

Food: 5

Service: 5

There for lunch, great experience, great staff, overall 5 out of 5 recommend. Go see Loan, she's amazing!

Atmosphere: 5

Food: 5

Service: 5

LOUAN IS THE BEST! So friendly, helpful, and made the experience great! Will be returning just to see her!!

Atmosphere: 5

Food: 5

Service: 5

I placed the big order for hot and cold sandwiches the cold sandwiches were okay a bit soggy but the hot cheesesteak was completely burnt and dry the steak tasted like burnt grill oil I catered a party with the sandwiches and the cheesesteaks were uneatable unfortunately I did not call or get back to the restaurant when Idid call just a few days later they told me there's nothing they could do I will not eat here again

Atmosphere: 1

Food: 1

Service: 1

I was very disappointed with my recent visit to this Jersey Mike’s. Even though we were next in line, it took almost five minutes before anyone acknowledged us. The staff seemed disorganized and chaotic, and no one was greeting customers as they arrived.

When placing our order, the woman helping us was very rude, did not ask what type of bread we wanted, and later lied by claiming we had said “no drink” when that was not the case. This interaction made the experience even more frustrating. Overall, the service felt unwelcoming and unprofessional, which is not what I expect from Jersey Mike’s.

Atmosphere: 1

Food: 1

Service: 1

Luan and Carson were incredible, they were thoughtful and kind suggesting how to make my sub better! Would go again

Atmosphere: 5

Food: 5

Service: 5

Luan is always very professional and a beautiful smile exceptional service and food quality

Atmosphere: 5

Food: 5

Service: 5

First time at this location, Luan gave us an outstanding service and experience. The sandwiches were top notch.

Atmosphere: 5

Food: 5

Service: 5