Amazing service, fast pace on the go, very clean, and food is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Rafael Corral
Ordered a “Gargantuan” sandwich and was told I could NOT get it toasted. No reasonable explanation.
Requested to have sub cut in half and was not… no big deal I’ll ask them to cut it right?
NOPE! “health code violation sir, here is a plastic knife”
Pretty annoying and inconvenient experience for lunch today at this location.
Atmosphere: 3
Food: 3
Service: 1
Tami Mangel
First time there. Delicious sandwich, love the bread. Easy location with a charming and clean place.
Atmosphere: 5
Food: 5
Service: 5
Cassandra Jones
Only thing that I think is weird is that you have to pay extra to get your sandwich toasted…otherwise, I love it!! The sandwiches are tasty, and the service is good!
Atmosphere: 5
Food: 4
Service: 5
Lorie Cato
It's 6pm on a Thursday and they're out of bread. como chingan?
Atmosphere: 1
Food: 1
Service: 1
Nova Cuave
Great sandwiches
Atmosphere: 4
Food: 5
Service: 3
Bryan Hendon
No gift cards.
Atmosphere: 4
Food: 4
Service: 2
Lauren
Twice I’ve gone now. Will drive to the one that’s further away. Fabrisio is so unnecessarily rude every time.
Atmosphere: 1
Food: 5
Service: 1
Taylor Wing
OMG!!! I’ve never liked Wraps until I tasted yours. Deliciousness OVERFLOW!!! The Chicken Jalapeño Wrap is UNMATCHED…So are your Sandwiches. You guys are so cool. Not the friendliest or most welcoming but I’ll take it. ? Just know that people are hurting and are broken to being kind can change a person’s inner-thoughts.
Atmosphere: 2
Food: 5
Service: 5
Amy
Super annoyed and offended. Been eating the same hJimmie John's sandwhich the same way for years. But not today! Here's a transcript...literally verbatim.
Note: When I walked in the Mgr was eating Whataburger. He was bothered to leave his food and was rude. I ordered drinks and another sandwhich before the following.
Me: I'll have a tuna slim. JJ: Mgr.: Okay. Girl making sandwhiches: (huffs) Me: Could you put extra mayo on the bread. JJ: It's tuna. It already has mayonnaise in it. (Said in snarky tone) GMS: (Eye roll. Switches to other foot) Me: I know that. But I'd like extra mayonnaise. GMS: (More eye rolling huffing and puffing.) Me: And could I get a side of hot peppers. JJ: No. We can't do that. If you want vegetables you have to order another sandwhich. Me: I want this sandwhich I don't want vegetables l want hot peppers on the side. Charge me for them. JJ: We don't have the little on the side cups. We can't give you peppers with a slim. Me: Okay. Well could you please just roll a few up in a piece of paper? That's how yall usually give them to me anyway. JJ: No. We can't do that. GMS: We don't put anything on a slim. You'll have to order bigger sandwhich if you want veggies. Me: So you won't give me any peppers? JJ: No. If you want them you'll have to buy a jar, its $21.00. ME: I don't want a jar. I want 3 or 4 little pieces. You can't just give me a few in a sheet of paper? JJ: No. JJ and GMS: make faces to each other and look at me like I'm some sort of a*shole. Me: Well then I don't want any of it. Me: (walks out)
To Jimmy John: Really? You'll lose a customer over 1/10th of a penny worth of peppers? Or, your not willing to spend a penny to keep a customer happy? No rules should be set in stone there should be some wiggle room. For example in this case there should have been wiggle room. A manager needs to be more than an higher-paid cashier. Should possess professionalism, good judgement, common sense and more importantly understand and know how to deliver customer service.
To the Manager: you should know better than to treat a customer like that or maybe you don't seeing as you had no customers in your store.
To the girl making the sandwiches: You should get a grip on your face making. I'm sure you're a big part of the reason there were no customers. You're crappy attitude is going to be a huge part of your downfall, you're never going to get anywhere being nasty like that. I didn't need your attitude I needed you to put mayonnaise on my sandwich.
Cashier was short with me. He interrupted my order, used a monotone, and was texting on his phone halfway through my order.The main dining area has a stale unpleasant smell as well.
Atmosphere: 2
Food: 4
Service: 1
Brandon Belch
I put in an order on the app around 12pm and around 1:30pm I’m starting to wonder where my food is. I ordered this because I was taking them to work and my shift started at 2pm. I called up and was told I ordered at the wrong store but my app says otherwise. Then I was told my order was lost. Then I was told the power went out and they lost all the orders. I don’t care really what happened I just wanted my food but they never really gave me that option. Lack of customer service. I finally ask for a refund and apparently they have no control over that either supposedly the system with do it at the end of the night. But still if I paid for food and you didn’t deliver it shouldn’t you be trying to get me my food???
Atmosphere: 1
Food: 1
Service: 1
Juan Trejo
Vegetarian options: Plenty of vegy options ..
Parking: No problems parking.
Wheelchair accessibility: Two ladies that help me out very nice.One in spanish and one on English very courteous, sandwiches very delicious and fresh . Highly recommend.
Amazing service, fast pace on the go, very clean, and food is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Ordered a “Gargantuan” sandwich and was told I could NOT get it toasted. No reasonable explanation.
Requested to have sub cut in half and was not… no big deal I’ll ask them to cut it right?
NOPE! “health code violation sir, here is a plastic knife”
Pretty annoying and inconvenient experience for lunch today at this location.
Atmosphere: 3
Food: 3
Service: 1
First time there. Delicious sandwich, love the bread. Easy location with a charming and clean place.
Atmosphere: 5
Food: 5
Service: 5
Only thing that I think is weird is that you have to pay extra to get your sandwich toasted…otherwise, I love it!! The sandwiches are tasty, and the service is good!
Atmosphere: 5
Food: 4
Service: 5
It's 6pm on a Thursday and they're out of bread. como chingan?
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches
Atmosphere: 4
Food: 5
Service: 3
No gift cards.
Atmosphere: 4
Food: 4
Service: 2
Twice I’ve gone now. Will drive to the one that’s further away. Fabrisio is so unnecessarily rude every time.
Atmosphere: 1
Food: 5
Service: 1
OMG!!! I’ve never liked Wraps until I tasted yours. Deliciousness OVERFLOW!!! The Chicken Jalapeño Wrap is UNMATCHED…So are your Sandwiches. You guys are so cool. Not the friendliest or most welcoming but I’ll take it. ? Just know that people are hurting and are broken to being kind can change a person’s inner-thoughts.
Atmosphere: 2
Food: 5
Service: 5
Super annoyed and offended. Been eating the same hJimmie John's sandwhich the same way for years. But not today! Here's a transcript...literally verbatim.
Note: When I walked in the Mgr was eating Whataburger. He was bothered to leave his food and was rude. I ordered drinks and another sandwhich before the following.
Me: I'll have a tuna slim.
JJ: Mgr.: Okay.
Girl making sandwhiches: (huffs)
Me: Could you put extra mayo on the bread.
JJ: It's tuna. It already has mayonnaise in it. (Said in snarky tone)
GMS: (Eye roll. Switches to other foot)
Me: I know that. But I'd like extra mayonnaise.
GMS: (More eye rolling huffing and puffing.)
Me: And could I get a side of hot peppers.
JJ: No. We can't do that. If you want vegetables you have to order another sandwhich.
Me: I want this sandwhich I don't want vegetables l want hot peppers on the side. Charge me for them.
JJ: We don't have the little on the side cups. We can't give you peppers with a slim.
Me: Okay. Well could you please just roll a few up in a piece of paper? That's how yall usually give them to me anyway.
JJ: No. We can't do that.
GMS: We don't put anything on a slim. You'll have to order bigger sandwhich if you want veggies.
Me: So you won't give me any peppers?
JJ: No. If you want them you'll have to buy a jar, its $21.00.
ME: I don't want a jar. I want 3 or 4 little pieces. You can't just give me a few in a sheet of paper?
JJ: No.
JJ and GMS: make faces to each other and look at me like I'm some sort of a*shole.
Me: Well then I don't want any of it.
Me: (walks out)
To Jimmy John: Really? You'll lose a customer over 1/10th of a penny worth of peppers? Or, your not willing to spend a penny to keep a customer happy? No rules should be set in stone there should be some wiggle room. For example in this case there should have been wiggle room. A manager needs to be more than an higher-paid cashier. Should possess professionalism, good judgement, common sense and more importantly understand and know how to deliver customer service.
To the Manager: you should know better than to treat a customer like that or maybe you don't seeing as you had no customers in your store.
To the girl making the sandwiches: You should get a grip on your face making. I'm sure you're a big part of the reason there were no customers. You're crappy attitude is going to be a huge part of your downfall, you're never going to get anywhere being nasty like that. I didn't need your attitude I needed you to put mayonnaise on my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pretty good!!!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Jalapero Chips
Cashier was short with me. He interrupted my order, used a monotone, and was texting on his phone halfway through my order.The main dining area has a stale unpleasant smell as well.
Atmosphere: 2
Food: 4
Service: 1
I put in an order on the app around 12pm and around 1:30pm I’m starting to wonder where my food is. I ordered this because I was taking them to work and my shift started at 2pm. I called up and was told I ordered at the wrong store but my app says otherwise. Then I was told my order was lost. Then I was told the power went out and they lost all the orders. I don’t care really what happened I just wanted my food but they never really gave me that option. Lack of customer service. I finally ask for a refund and apparently they have no control over that either supposedly the system with do it at the end of the night. But still if I paid for food and you didn’t deliver it shouldn’t you be trying to get me my food???
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Plenty of vegy options ..
Parking: No problems parking.
Wheelchair accessibility: Two ladies that help me out very nice.One in spanish and one on English very courteous, sandwiches very delicious and fresh . Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Batmeal Raisin Cookie, Tuna Salad, Roast Beef, Big Billie Sandwich
My 1st time there & i really enjoyed my sandwich.
Atmosphere: 5
Food: 5
Service: 5
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