Jimmy John's
1230 Mason Rd Ste. 500, Katy
(281) 829-9256
Recent Reviews
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I ordered the #12 beach club which is what I always order. I asked for extra cheese this time and got lesser meat. I called it in and the guy arguing with me that made my sandwich that he put meat on it yesterday one slice of meat.
Food: 1
Service: 1
I always pickup a sandwich from here first my elderly dad (91)… he loves it, it’s truly a treat he enjoys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
You can order cheeseless Avo sandwich. The bread is really good or order as an unwich. Updated from previous review on 2026-01-01
Went to mason road jimmy John’s at noon today ordered a giant turkey with lettuce, tomato and cheese. When we got home to eat it, it had only 4 small slices of turkey and they forgot to put cheese on the grinder. We have been coming to this location for over 4 years. This experience was very disappointing and we will not be returning.
Atmosphere: 2
Food: 2
Service: 3
Long time Jimmy John's customer. The 1230 Mason Rd, Don't believe in Xtra topping on sandwich. Very disappointing sandwich.
Atmosphere: 4
Food: 2
Service: 1
Staff here is so fast, blink and you might miss them making your sandwich. Ingredients taste more fresh than the place with the $5 footlong... I always get one of the Italian sandwiches, could not recommend this place enough if you want a quick meal on the go.
Atmosphere: 5
Food: 5
Service: 5
Flavorful and Fresh! Always a great experience!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service, fast pace on the go, very clean, and food is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Amazing service, fast pace on the go, very clean, and food is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Ordered a “Gargantuan” sandwich and was told I could NOT get it toasted. No reasonable explanation.
Requested to have sub cut in half and was not… no big deal I’ll ask them to cut it right?
NOPE! “health code violation sir, here is a plastic knife”
Pretty annoying and inconvenient experience for lunch today at this location.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
First time there. Delicious sandwich, love the bread. Easy location with a charming and clean place.
Atmosphere: 5
Food: 5
Service: 5
Only thing that I think is weird is that you have to pay extra to get your sandwich toasted…otherwise, I love it!! The sandwiches are tasty, and the service is good!
Atmosphere: 5
Food: 4
Service: 5
It's 6pm on a Thursday and they're out of bread. como chingan?
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches
Atmosphere: 4
Food: 5
Service: 3
No gift cards.
Atmosphere: 4
Food: 4
Service: 2
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