Mambo Seafood

20210 Katy Fwy, Katy
(832) 391-6644

Recent Reviews

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OSWALDO MORENO

Food is always good and prices are very affordable. Service this time was very good. It was worth to give it a try again. Definitively a place to keep going.

Atmosphere: 5

Food: 5

Service: 5

germane henson

My to go order was fried to hard and the fish barely had meat on it if wasn’t fried hard. Been there a couple times first time i didn’t check it and they closed. My fish looked like it was missing body parts never again

Erik Espinoza

I don’t usually take the time to write long reviews, but the level of service I received from Yadira genuinely deserves to be highlighted. From the moment I walked in, she displayed the kind of professionalism, patience, and genuine customer care that you simply don’t see very often anymore.

What impressed me first was how attentive she was. Instead of giving me a generic greeting just to check a box, she actually listened — really listened — to what I needed. She asked the right questions, made sure she understood exactly what I was looking for, and took her time explaining every option with clarity and confidence. At no point did I feel rushed or pressured. It was clear that her priority was making sure I left satisfied, not just making a quick sale.

Throughout the entire interaction, Yadira stayed calm, friendly, and incredibly knowledgeable. She offered solutions I wouldn’t have even thought of and explained everything in a way that made me feel informed, not overwhelmed. If something didn’t make sense, she didn’t hesitate to go over it again with patience and a positive attitude. That alone speaks volumes — great customer service isn’t just about saying the right things, it’s about truly caring about the person in front of you, and she demonstrated that from start to finish.

What stood out the most was her attitude. Her professionalism is strong, but what makes her exceptional is her personality. She has the kind of warm, welcoming presence that instantly makes you feel comfortable. You can tell she takes pride in what she does. It’s rare to meet someone who balances friendliness and expertise so naturally.

Even after helping me with what I originally came in for, she went above and beyond by double-checking everything, making sure I didn’t leave with any confusion or unanswered questions. She took extra steps to ensure I was fully taken care of — not because she had to, but because she genuinely wanted to. That’s the kind of service that sticks with people.

When someone provides this level of care, you can’t help but feel like you’ve just dealt with the gold standard of customer service. Yadira is the kind of employee who elevates a business. She sets the tone, creates trust, and makes the entire experience smoother and more enjoyable. Honestly, if more people had her work ethic and attitude, customer service everywhere would be on a completely different level.

To whoever oversees or manages her: Yadira is an absolute asset. She represents your business with excellence, professionalism, and genuine care. People like her make customers want to return, and I can confidently say I’ll be coming back specifically because of the way she handled everything.

Thank you, Yadira, for the outstanding service. Keep doing what you do — people notice, and it truly makes a difference.

Atmosphere: 5

Food: 5

Service: 5

Daniel Benitez

Yandira is the best. The best server!

Atmosphere: 5

Food: 5

Service: 5

Austin Toc

Came here last night with my family and Linda was our waitress. From the get go she was very observant that I had 3 kids. She took upon her self to provided everything for them to be disposable. This is a first and was very impressed with here being mindful of my kids. She catered to them so much not only with small details like that but having small talk with them. Which is very rare now in days. Brought out everything we ordered on a timely manner as well. Keep up the great customer service Linda you are awesome and will come here just for your services.

Atmosphere: 5

Food: 5

Service: 5

Melissa Polanco Alvarado

UPDATE: I EMAILED THEM THE SAME AND NO RESPONSE ... THEY DON'T CARE ABOUT IT !!!!
I ordered a tray of special rice. The rice was STALE and was definitely not freshly made.

Atmosphere: 4

Food: 1

Service: 4

Marilu Rachal

Excelente service. The best atention and Yandira kindless.

Atmosphere: 5

Food: 5

Service: 5

Abe

Food is good, service is great. Served by Yandira.

Atmosphere: 5

Food: 5

Service: 5

Gee Vga

Yandria is the best.

Atmosphere: 5

Food: 5

Service: 5

Steven Arteaga Rodriguiez

They changed the menu, food is extremely salty now
Seems like they’re trying a Cajun thing but mambos is Mexican and they should stick to that

Atmosphere: 4

Food: 1

Service: 5

Alvin Duran

Soup was cold.

Atmosphere: 5

Food: 3

Service: 5

Abigail

I have always ordered rice from Mambo and has always been fresh and delicious. But today idk what happened the rice felt really weird. When we reach the bottom of the rice the rice felt kinda fresh. I think they mix my rice with and old one and a new one. Mambo isn’t the same now.

Atmosphere: 2

Food: 2

Service: 3

Emily Stone

Our excellent server Yandira was so helpful and knowledgeable of our choices of entree.
Food was awesome but her help and kindness was unmeasureable. Experience was GREAT !!!

Atmosphere: 5

Food: 5

Service: 5

Alfred Stone

yandira was an excellent waitress. She was very attentive to our needs. Her wonderful character maid our dinning experience even more delightful

Atmosphere: 5

Food: 5

Service: 5

Michael from Texas

I went here to try the ceviche. It was fine. I wasn't that impressed with the menu in general, much less the ceviche specifically. The flavors were on par with everything else avaialble in the area. The ingredients were fresh (which is important with fish). The staff was friendly enough. I think ... because I don't speak Spanish ... I was a bit of an oddity to the staff. Not sure I'll go back, but not sure I would suggest anyone avoid this place. It's perfectly fine for the cost/quality/portion size.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fish

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