Marco's Pizza
23730 Westheimer Pkwy, Katy
(281) 395-2900
Recent Reviews
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After what I thought was a big enough order, I found myself in a bind and needing 4 more large pizzas ASAP. 15 mins later 4 more large pizzas were ready on a Saturday afternoon, and I was reminded why I love this location so much. Not only do they have best dough, they also have the best customer service.
Atmosphere: 5
Food: 5
Service: 5
I went to pick up my pizzas and waited maybe bout 3-4 minutes. The service was professional and very friendly! I didn’t get his name, but he had great customer service! I ordered the HEART ❤️ shaped pizza and the XXL pepperoni 🍕 great choices!!!! I’ll put up the pictures
Atmosphere: 5
Food: 5
Service: 5
A $40 minimum for delivery is ridiculous
Atmosphere: 5
Food: 5
Service: 5
It was a togo order so I can’t really talk about the atmosphere!
Food: 5
Service: 5
Pizza came cold , took over hour and a half ,
Charles who answer the phone so rude , I am not going to order again .
Atmosphere: 1
Food: 1
Service: 1
Their website was down and they refused to pick up the phone!! Called multiple times ans they hung up on me!
We've been ordering from Marcos for years. Today we ordered for a team meeting and the order tracker told us 45 minutes...or 15 minutes before our lunch meeting start time We called 20 minutes after the expected arrival time and we were told the driver is stuck in traffic. No problem as the traffic on 99 can be tough. We waited another 15 minutes and the pizza finally arrived 30 minutes late and my team was already leaving to get food elsewhere. I would have been ok with the situation but the driver was very rude! Sad as I've always ordered Marcos pizza for home and work. I'll order elsewhere now simply because of the rude driver.
Zeke did a wonderful job taking order
And manager did a wonderful job overseeing order!
food was fresh & up to recipe!
Dining room overall presentation was a little under par
I came right before a dinner rush
That’s such great.
Thanks
Worst service ever
Restaurantji Recommends
Great customer service and delicious pizza. Our favorite delivery man is John. He always delivers with a smile and is super accommodating. A+
Great venue, clean,and employees are very courteous. RJ the 1st guy that took my order and Mr. Diego took care of me on a mix up on my pizza with no questions asked. Pizza was delivered hot n fresh,and of course the pizzas were delicious. I definitely recommend this location and this Marco's location. I went last night 11/24/24 and my guy David took care of me with the same great service as always!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own
These Marcos pizza is the best !! Higher standards on Quality and service !
Atmosphere: 5
Food: 5
Service: 5
I normally order from Franz Rd and never had a complaint. I decided to do doordash and my food from the site was over cook, I am not happy. I would have imagined all Marcos Pizza would cook similar to each other
Food: 1
I love macos they up there with quality and we always ask for a deal if you don't have coupons
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dippers, Build Your Own, Deluxe, Pepperoni Magnifico, Cheezybread, Meat Pizza
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