Their website was down and they refused to pick up the phone!! Called multiple times ans they hung up on me!
Manny Molinar
We've been ordering from Marcos for years. Today we ordered for a team meeting and the order tracker told us 45 minutes...or 15 minutes before our lunch meeting start time We called 20 minutes after the expected arrival time and we were told the driver is stuck in traffic. No problem as the traffic on 99 can be tough. We waited another 15 minutes and the pizza finally arrived 30 minutes late and my team was already leaving to get food elsewhere. I would have been ok with the situation but the driver was very rude! Sad as I've always ordered Marcos pizza for home and work. I'll order elsewhere now simply because of the rude driver.
Heavy D
Zeke did a wonderful job taking order And manager did a wonderful job overseeing order! food was fresh & up to recipe! Dining room overall presentation was a little under par I came right before a dinner rush
mohammad
That’s such great. Thanks
Ana Finocchi
Worst service ever
M Dalmonte
Great customer service and delicious pizza. Our favorite delivery man is John. He always delivers with a smile and is super accommodating. A+
Aten Ra
Great venue, clean,and employees are very courteous. RJ the 1st guy that took my order and Mr. Diego took care of me on a mix up on my pizza with no questions asked. Pizza was delivered hot n fresh,and of course the pizzas were delicious. I definitely recommend this location and this Marco's location. I went last night 11/24/24 and my guy David took care of me with the same great service as always!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own
Joao Monteiro
These Marcos pizza is the best !! Higher standards on Quality and service !
Atmosphere: 5
Food: 5
Service: 5
Margalie Isidore
I normally order from Franz Rd and never had a complaint. I decided to do doordash and my food from the site was over cook, I am not happy. I would have imagined all Marcos Pizza would cook similar to each other
Food: 1
Dannon
I love macos they up there with quality and we always ask for a deal if you don't have coupons
My grandkids n I satisfied thank you David n delivery guy ❣️
Food: 5
Service: 5
COURTNEY BABYDOLL
This location takes your money and will make you dispute it with your bank if anything needs to be cancelled / refunded. If they ask you to DM or fill out forms, they still don’t process anything… I love the franchise as a whole, but this one has too many issues.
Atmosphere: 1
Service: 1
Court H
Food is decent, but if you’re mischarged they will lie and say you’ve been refunded all while never reversing the charges. Ive tried to be patient, but it’s been over a week and I still haven’t received an apology or a fix, though I’ve called twice... Used to be one of my favorite locations.
Edit: I filled out that form 3/4 days after the day I ordered, then the same day you responded telling me to reach out I did it again, and I still haven’t heard back from anyone or been refunded. I always recommend Marcos for pizza and have bought from this location many times, but I’m definitely disappointed with how this location has failed to handle my situation.
Food: 4
Service: 1
Craig Jr
Our order for deliver ran really late. I ended up going to the store explaining to them why it took so long for my order. Edwin explained and remade my order with quickness and precision for me and my wife. He explained they didn’t have anyone at all but two people and a delivery driver. But he took care of it! Great man
Atmosphere: 4
Food: 5
Service: 5
e-Binnacle JA DLS
Excellent place and quality of food is recommended.
Their website was down and they refused to pick up the phone!! Called multiple times ans they hung up on me!
We've been ordering from Marcos for years. Today we ordered for a team meeting and the order tracker told us 45 minutes...or 15 minutes before our lunch meeting start time We called 20 minutes after the expected arrival time and we were told the driver is stuck in traffic. No problem as the traffic on 99 can be tough. We waited another 15 minutes and the pizza finally arrived 30 minutes late and my team was already leaving to get food elsewhere. I would have been ok with the situation but the driver was very rude! Sad as I've always ordered Marcos pizza for home and work. I'll order elsewhere now simply because of the rude driver.
Zeke did a wonderful job taking order
And manager did a wonderful job overseeing order!
food was fresh & up to recipe!
Dining room overall presentation was a little under par
I came right before a dinner rush
That’s such great.
Thanks
Worst service ever
Great customer service and delicious pizza. Our favorite delivery man is John. He always delivers with a smile and is super accommodating. A+
Great venue, clean,and employees are very courteous. RJ the 1st guy that took my order and Mr. Diego took care of me on a mix up on my pizza with no questions asked. Pizza was delivered hot n fresh,and of course the pizzas were delicious. I definitely recommend this location and this Marco's location. I went last night 11/24/24 and my guy David took care of me with the same great service as always!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own
These Marcos pizza is the best !! Higher standards on Quality and service !
Atmosphere: 5
Food: 5
Service: 5
I normally order from Franz Rd and never had a complaint. I decided to do doordash and my food from the site was over cook, I am not happy. I would have imagined all Marcos Pizza would cook similar to each other
Food: 1
I love macos they up there with quality and we always ask for a deal if you don't have coupons
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Dippers, Build Your Own, Deluxe, Pepperoni Magnifico, Cheezybread, Meat Pizza
Restaurantji Recommends
My grandkids n I satisfied thank you David n delivery guy ❣️
Food: 5
Service: 5
This location takes your money and will make you dispute it with your bank if anything needs to be cancelled / refunded. If they ask you to DM or fill out forms, they still don’t process anything… I love the franchise as a whole, but this one has too many issues.
Atmosphere: 1
Service: 1
Food is decent, but if you’re mischarged they will lie and say you’ve been refunded all while never reversing the charges. Ive tried to be patient, but it’s been over a week and I still haven’t received an apology or a fix, though I’ve called twice... Used to be one of my favorite locations.
Edit: I filled out that form 3/4 days after the day I ordered, then the same day you responded telling me to reach out I did it again, and I still haven’t heard back from anyone or been refunded. I always recommend Marcos for pizza and have bought from this location many times, but I’m definitely disappointed with how this location has failed to handle my situation.
Food: 4
Service: 1
Our order for deliver ran really late. I ended up going to the store explaining to them why it took so long for my order. Edwin explained and remade my order with quickness and precision for me and my wife. He explained they didn’t have anyone at all but two people and a delivery driver. But he took care of it! Great man
Atmosphere: 4
Food: 5
Service: 5
Excellent place and quality of food is recommended.
Atmosphere: 5
Food: 5
Service: 5
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