Marco's Pizza

23730 Westheimer Pkwy, Katy
(281) 395-2900

Recent Reviews

J DLS

Excellent place and quality of food is recommended.

Atmosphere: 5

Food: 5

Service: 5

Jose De los santos

Excellent place and quality of food is recommended.

Atmosphere: 5

Food: 5

Service: 5

Sharon Vaughn

I will not ever order from this location again, nor will I recommend them to anyone. I ordered two XL pizzas. I live a few minutes away from the location less than 10 mins. When I got home and tried the pizza it tastes old and dry as if it had been sitting for days The other had a thicker crust, but was okay. I called asking to have them remade and was told they could not do a remake, because from what I was told they make their pizza daily from fresh dough. I asked why one pizza dough looked thin and the other thicker. I was told it was due to the type of dough. If the pizza was fresh and not dry bread tasting lime it had been sitting, to be resoled from a canceled order I would not have called. I am very disappointed as I spent $31 on pizza that has to go to the garbage. And not given a valid reason why they could not remake the pizza from a customer complaint. I also told them I would bring both pizzas back. This was so that they would see that my complaint was valid. They still refused to remake the pizzas. I will also be sending third complaint to their corporate office.

Bradley Streeter

This location is cheating their customers. Their posted sign offers an XL cheese pizza for $15.99 and three toppings for $2.50 each. When I tried to purchase a pizza for $23.49, the cashier tried to charge me over $28 before taxes, and he would not adjust the price when I showed him the math error. Tomorrow I will report them to the authorities. Don't support these crooks!

Service: 1

Audi Qu

Place an order and paid for it online , Order was accepted Then I received a message saying that my order is ready for pick up, when I drove over there to pick it up, I was surprised that the store is closed !!

Harlequin 782

Lukewarm pizza delivered 30-45 minutes after ETA that was given when I placed my order. And they STILL got my order wrong. Ive always been a big fan and a huge promoter of Marcos over other chains. But I noticed this location struggles with getting things right. Last time they forgot parmesean and pepper packets, the time before that they didnt include the garlic cup I selected. (I realize these items are complementary, but they shouldnt offer them if theyre not going to include them when you request them). I tried to call to speak to a manager but couldnt keep waiting on the long hold time. Theres almost always something wrong with my delivery from this location and its getting old.

Atmosphere: 3

Food: 1

Service: 1

Amoura Leigh

We order delivery from this location often and Ruth is the literal best!!! Incredibly friendly, patient, and helpful over the phone. THANK YOU RUTH!!!

Food: 5

Service: 5

John Davis

New app for ordering is broken. Impossible to build pizza. Can't order.

Atmosphere: 4

Food: 4

Service: 4

Sandra Roberts

I had an issue with my order. I called the store and they fixed the issue right away. And was very professional. Will definitely recommend this location.

Sausage

Pretty good place, I use to eat here every Monday after school because Marco’s have a amazing pizzas, but my favor is cheesy bread. It’s incredible and cheap

matt b

When the sign says don't knock, don't knock, contact less turned out to be an interior dog fight. Please, higher people that can read!!

Food: 5

Service: 1

Benilde Mendoza

Best pizza in town. Fresh

Cody Borchert

Usually very satisfied with them, however tonight was a bad experience. Ordered our pizzas 2 hours ahead of when they needed to be delivered. When they were 15 minutes late and the app still showed they were being made I called for an update and was told the driver just left with our order. 30 minutes later still no pizza so my wife called back and again was told pizza was out and should be there within 10 minutes. Finally had to call and cancel the order after another 30 minutes went by as we weren't sure it was ever going to show up after being told it was almost there twice. Needless to say my little one had a meltdown he wasn't getting heart pizza. Not a good way to end valentines day.

Atmosphere: 1

Food: 1

Service: 1

Raymond W.

Just picked up my pepperoni "magnifico" from this location. The staff was pleasant enough, but the pie was awful. Overcooked, the thin-crust that I ordered was like eating balsa wood, except balsa wood would have been softer. The 2-stars is for the courteous staff. Food alone is 1-star. Bummer!

Carla B.

I walked in to Marcos Pizza and met Carden at the front desk talk about an honest and honorable young man..... the whole team was beyond polite .... If I was the owner, I would give all these young men a raise... from the time I walked In,t he front door Charles greeted me and then walking to the counter Caden was phenomenal. I hope corporate reads my review and takes note ....This is the type, a young man that is honest and has integrity. I would want working in senior management for your company. I give him 10 stars instead of five.

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