Drive thru- only 2 cars - I ordered Quarter pounder deluxe, no onions, no ketchup. And plain tea w/ light ice. When I opened it at home, neither thing I ordered is right. The tea was so disgustingly sweet you could stand a spoon up in it. And, of course, there were onions and a blob of ketchup. So what is the point of " ordering"? They have people working there who can't take down an order correctly, can't follow directions to fill an order correctly, and can't even say a simple "thank you". Oh, yes, the person at the pick up window did say something that remotely sounded like " hamma dice de". Clearly a memorized set of sounds that they have no comprehension of. And yes, I did call to speak to the manager. A young- sounding girl answered but couldn't hear me due to the amazingly loud people around her. She hung up. I called back. After 3 times of not answering the phone, another "manager" (Ellie..??") finally answered. This one didn't bother to hear the complaint-- as soon as she realized I was telling her the order was wrong she interrupted to say if I bring back my receipt they will redo it. And hung up on me again. Yes, I know, it's McDonalds-- what do I expect? Well, I expect my order to be correct. You took my money. Now do your job. I expect some kind of appreciation for my business and my money I gave you. I expect you to only hire people who are not breaking our laws and who can function in our language. It's not enough that you teach someone to fry meat or fill cups. They should be able to comprehend what your customer is requesting. And they should be polite. This location is one of the worst I've seen in a long time. I do not recommend. Take your money to a locally owned business. That's what I'll be doing from now on.
Atmosphere: 1
Food: 1
Service: 1
Christian Velazco
Slow workers
Atmosphere: 1
Food: 1
Service: 1
Victor Sanchez
Thank you for the excellent work of the person who served me, her name is Lellanis, she was very helpful and very kind and professional when taking my order and she is super polite, we need people like that, thanks to her who put a stop to this excellent McDonald's restaurant, the pride of our country, the United States. Thank you
Thank you for the excellent work of the person who served me, her name is Lellanis, she was of great help and very friendly and professional, when it came to taking my order and she is super polite, we need people like that, thanks to her who put the name of this excellent McDonald's restaurant, pride of our country, the United States. thank you
Atmosphere: 5
Food: 5
Service: 5
Pamela Grimaldo
We went through the drive through at this location slow tonight because of rain other that it’s just McDonald’s
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Miriam Lopez
The crew is friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
solomon mitchell
It was late at night and the crew was probably very understaffed My fries were cold and stale and they messed up on my order. Had to come back to get my fries because they never gave them to me and they messed up on my digital coupon Again, they did their best as they were understaffed and management/owners should supply more staff at that time of night
Atmosphere: 2
Food: 2
Service: 1
D
Food was nice and fresh, pretty good location!
Food: 5
Hjenri Rami
Feb 27 placed a mobile order for it to all wrong it's not hard working at mc Donalds yall Want get paid 20 n hr or more and can't even get a cheeseburger order right ridiculous mc Donalds stop hiring kids that don't give a dammmmn seems like when the older ppl work the place moves more smoothly n orders get done right.
Atmosphere: 1
Food: 1
Service: 1
Asucena
I just went to pick up my order through the drive tru since I ordered from the mobile app and from the drinks to the food that I ordered was disgusting it looked like someone just threw the order in the wrapping. It’s always something regardless of anything as people we pay for what we ask for. McDonald’s if you can’t handle orders why make your menu so big this is insane! I hope the manger replies or owner since they don’t pick up when we call what a waste of money
Food: 1
Joshua Ilac
They refused to open the window for a door dash order and had a backup of vehicles with other orders that they refused... Yet they are sitting in there chitchatting like there on vacation. If they aren't taking orders due to the weather THEY DONT NEED TO BE AT THE STORE CLOCKED IN ...THEY ARE STEALING FROM NOT JUST THE COMPANY BUT THE GENERAL PUBLIC... I REFUSE TO COME BACK HERE.
This MANAGER is RUDE!! . Bough breakfast and i got the coke in fragile carry out… which was damage and my drink felt on the floor.. so when i return to buy lunch i explain the situation to one of the employee but the MANAGER refuse to refill the cup even though i was buying more sándwiches ….. HER NAME IS MICHELLE… PLEASE WATCH OUT WITH HER ATTITUDE .. I WILL NEVER GO THERE AGAIN!!
Atmosphere: 1
Service: 1
Keke
Always friendly staff. Clean play area for kids.
Atmosphere: 5
Food: 5
Service: 5
Iris Jaye
The fries are always good and the Coke is crisp IYKYK.
Dietary restrictions: This is not the place for healthy food. It's not heart healthy and there is nothing nutritional in their offerings but it's McDonald's.
Drive thru- only 2 cars - I ordered Quarter pounder deluxe, no onions, no ketchup. And plain tea w/ light ice. When I opened it at home, neither thing I ordered is right. The tea was so disgustingly sweet you could stand a spoon up in it. And, of course, there were onions and a blob of ketchup. So what is the point of " ordering"? They have people working there who can't take down an order correctly, can't follow directions to fill an order correctly, and can't even say a simple "thank you". Oh, yes, the person at the pick up window did say something that remotely sounded like " hamma dice de". Clearly a memorized set of sounds that they have no comprehension of. And yes, I did call to speak to the manager. A young- sounding girl answered but couldn't hear me due to the amazingly loud people around her. She hung up. I called back. After 3 times of not answering the phone, another "manager" (Ellie..??") finally answered. This one didn't bother to hear the complaint-- as soon as she realized I was telling her the order was wrong she interrupted to say if I bring back my receipt they will redo it. And hung up on me again. Yes, I know, it's McDonalds-- what do I expect? Well, I expect my order to be correct. You took my money. Now do your job. I expect some kind of appreciation for my business and my money I gave you. I expect you to only hire people who are not breaking our laws and who can function in our language. It's not enough that you teach someone to fry meat or fill cups. They should be able to comprehend what your customer is requesting. And they should be polite. This location is one of the worst I've seen in a long time. I do not recommend. Take your money to a locally owned business. That's what I'll be doing from now on.
Atmosphere: 1
Food: 1
Service: 1
Slow workers
Atmosphere: 1
Food: 1
Service: 1
Thank you for the excellent work of the person who served me, her name is Lellanis, she was very helpful and very kind and professional when taking my order and she is super polite, we need people like that, thanks to her who put a stop to this excellent McDonald's restaurant, the pride of our country, the United States. Thank you
Thank you for the excellent work of the person who served me, her name is Lellanis, she was of great help and very friendly and professional, when it came to taking my order and she is super polite, we need people like that, thanks to her who put the name of this excellent McDonald's restaurant, pride of our country, the United States. thank you
Atmosphere: 5
Food: 5
Service: 5
We went through the drive through at this location slow tonight because of rain other that it’s just McDonald’s
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheeseburger
The crew is friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
It was late at night and the crew was probably very understaffed
My fries were cold and stale and they messed up on my order. Had to come back to get my fries because they never gave them to me and they messed up on my digital coupon
Again, they did their best as they were understaffed and management/owners should supply more staff at that time of night
Atmosphere: 2
Food: 2
Service: 1
Food was nice and fresh, pretty good location!
Food: 5
Feb 27 placed a mobile order for it to all wrong it's not hard working at mc Donalds yall Want get paid 20 n hr or more and can't even get a cheeseburger order right ridiculous mc Donalds stop hiring kids that don't give a dammmmn seems like when the older ppl work the place moves more smoothly n orders get done right.
Atmosphere: 1
Food: 1
Service: 1
I just went to pick up my order through the drive tru since I ordered from the mobile app and from the drinks to the food that I ordered was disgusting it looked like someone just threw the order in the wrapping. It’s always something regardless of anything as people we pay for what we ask for. McDonald’s if you can’t handle orders why make your menu so big this is insane! I hope the manger replies or owner since they don’t pick up when we call what a waste of money
Food: 1
They refused to open the window for a door dash order and had a backup of vehicles with other orders that they refused... Yet they are sitting in there chitchatting like there on vacation. If they aren't taking orders due to the weather THEY DONT NEED TO BE AT THE STORE CLOCKED IN ...THEY ARE STEALING FROM NOT JUST THE COMPANY BUT THE GENERAL PUBLIC... I REFUSE TO COME BACK HERE.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I love it and the service here is excellent
Atmosphere: 5
Food: 5
Service: 5
This MANAGER is RUDE!! . Bough breakfast and i got the coke in fragile carry out… which was damage and my drink felt on the floor.. so when i return to buy lunch i explain the situation to one of the employee but the MANAGER refuse to refill the cup even though i was buying more sándwiches ….. HER NAME IS MICHELLE… PLEASE WATCH OUT WITH HER ATTITUDE .. I WILL NEVER GO THERE AGAIN!!
Atmosphere: 1
Service: 1
Always friendly staff. Clean play area for kids.
Atmosphere: 5
Food: 5
Service: 5
The fries are always good and the Coke is crisp IYKYK.
Dietary restrictions: This is not the place for healthy food. It's not heart healthy and there is nothing nutritional in their offerings but it's McDonald's.
Food: 4
Service: 5
Your typical McDonald's.
Atmosphere: 3
Food: 3
Service: 3
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