This location persistently has bad customer service staffed with teenagers who are rude and have no sense of customer service. #Shameful
Atmosphere: 1
Food: 3
Service: 1
Kendra Ballard
Service was fast, food was hot and the outside of the facility was clean (drive-thru). The prices were not listed for the Sweets/Treats on the drive-thru screen but the team member was Happy to verify the prices and let me know without an attitude. Great Customer Service always makes spending money with a business seem worthwhile! Thank you for providing Service with a Smile:) Blessings!
Atmosphere: 5
Food: 5
Service: 5
ThisGuyRightHere
Around 12am the Hispanic thriving through lady needs to put the input the order correctly.. plus they forgot to put the fries in one of the $5 meal deals do better next time
Ryan Lawless
I stopped counting how many times they mess my coffee up, it's like they don't care. I only go there at night after 11 and if Carlos ain't working I don't even bother... Everytime he's working my coffee is on point..Far as food, fries are cold most times, the good manager they had during daytime is not working here anymore but she was on point
Robert Santos
Ask for my food to cook to order and got my food not cook to order and staff was coming off rude and disrespectful and in the back was taking shit because I asked them to remake it
Atmosphere: 1
Food: 1
Service: 1
David Guerrero
Very friendly courteous and professional great service
Luis Lopez
They are sauce guards, they will not give you any extra without charging you extra for one sauce! They act like it comes out of their paychecks greedy location smh
T BENNETT
Drive thru- only 2 cars - I ordered Quarter pounder deluxe, no onions, no ketchup. And plain tea w/ light ice. When I opened it at home, neither thing I ordered is right. The tea was so disgustingly sweet you could stand a spoon up in it. And, of course, there were onions and a blob of ketchup. So what is the point of " ordering"? They have people working there who can't take down an order correctly, can't follow directions to fill an order correctly, and can't even say a simple "thank you". Oh, yes, the person at the pick up window did say something that remotely sounded like " hamma dice de". Clearly a memorized set of sounds that they have no comprehension of. And yes, I did call to speak to the manager. A young- sounding girl answered but couldn't hear me due to the amazingly loud people around her. She hung up. I called back. After 3 times of not answering the phone, another "manager" (Ellie..??") finally answered. This one didn't bother to hear the complaint-- as soon as she realized I was telling her the order was wrong she interrupted to say if I bring back my receipt they will redo it. And hung up on me again. Yes, I know, it's McDonalds-- what do I expect? Well, I expect my order to be correct. You took my money. Now do your job. I expect some kind of appreciation for my business and my money I gave you. I expect you to only hire people who are not breaking our laws and who can function in our language. It's not enough that you teach someone to fry meat or fill cups. They should be able to comprehend what your customer is requesting. And they should be polite. This location is one of the worst I've seen in a long time. I do not recommend. Take your money to a locally owned business. That's what I'll be doing from now on.
Atmosphere: 1
Food: 1
Service: 1
Christian Velazco
Slow workers
Atmosphere: 1
Food: 1
Service: 1
Victor Sanchez
Thank you for the excellent work of the person who served me, her name is Lellanis, she was very helpful and very kind and professional when taking my order and she is super polite, we need people like that, thanks to her who put a stop to this excellent McDonald's restaurant, the pride of our country, the United States. Thank you
Thank you for the excellent work of the person who served me, her name is Lellanis, she was of great help and very friendly and professional, when it came to taking my order and she is super polite, we need people like that, thanks to her who put the name of this excellent McDonald's restaurant, pride of our country, the United States. thank you
We went through the drive through at this location slow tonight because of rain other that it’s just McDonald’s
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Miriam Lopez
The crew is friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
solomon mitchell
It was late at night and the crew was probably very understaffed My fries were cold and stale and they messed up on my order. Had to come back to get my fries because they never gave them to me and they messed up on my digital coupon Again, they did their best as they were understaffed and management/owners should supply more staff at that time of night
Atmosphere: 2
Food: 2
Service: 1
D
Food was nice and fresh, pretty good location!
Food: 5
Hjenri Rami
Feb 27 placed a mobile order for it to all wrong it's not hard working at mc Donalds yall Want get paid 20 n hr or more and can't even get a cheeseburger order right ridiculous mc Donalds stop hiring kids that don't give a dammmmn seems like when the older ppl work the place moves more smoothly n orders get done right.
This location persistently has bad customer service staffed with teenagers who are rude and have no sense of customer service. #Shameful
Atmosphere: 1
Food: 3
Service: 1
Service was fast, food was hot and the outside of the facility was clean (drive-thru). The prices were not listed for the Sweets/Treats on the drive-thru screen but the team member was Happy to verify the prices and let me know without an attitude. Great Customer Service always makes spending money with a business seem worthwhile! Thank you for providing Service with a Smile:) Blessings!
Atmosphere: 5
Food: 5
Service: 5
Around 12am the Hispanic thriving through lady needs to put the input the order correctly.. plus they forgot to put the fries in one of the $5 meal deals do better next time
I stopped counting how many times they mess my coffee up, it's like they don't care. I only go there at night after 11 and if Carlos ain't working I don't even bother... Everytime he's working my coffee is on point..Far as food, fries are cold most times, the good manager they had during daytime is not working here anymore but she was on point
Ask for my food to cook to order and got my food not cook to order and staff was coming off rude and disrespectful and in the back was taking shit because I asked them to remake it
Atmosphere: 1
Food: 1
Service: 1
Very friendly courteous and professional great service
They are sauce guards, they will not give you any extra without charging you extra for one sauce! They act like it comes out of their paychecks greedy location smh
Drive thru- only 2 cars - I ordered Quarter pounder deluxe, no onions, no ketchup. And plain tea w/ light ice. When I opened it at home, neither thing I ordered is right. The tea was so disgustingly sweet you could stand a spoon up in it. And, of course, there were onions and a blob of ketchup. So what is the point of " ordering"? They have people working there who can't take down an order correctly, can't follow directions to fill an order correctly, and can't even say a simple "thank you". Oh, yes, the person at the pick up window did say something that remotely sounded like " hamma dice de". Clearly a memorized set of sounds that they have no comprehension of. And yes, I did call to speak to the manager. A young- sounding girl answered but couldn't hear me due to the amazingly loud people around her. She hung up. I called back. After 3 times of not answering the phone, another "manager" (Ellie..??") finally answered. This one didn't bother to hear the complaint-- as soon as she realized I was telling her the order was wrong she interrupted to say if I bring back my receipt they will redo it. And hung up on me again. Yes, I know, it's McDonalds-- what do I expect? Well, I expect my order to be correct. You took my money. Now do your job. I expect some kind of appreciation for my business and my money I gave you. I expect you to only hire people who are not breaking our laws and who can function in our language. It's not enough that you teach someone to fry meat or fill cups. They should be able to comprehend what your customer is requesting. And they should be polite. This location is one of the worst I've seen in a long time. I do not recommend. Take your money to a locally owned business. That's what I'll be doing from now on.
Atmosphere: 1
Food: 1
Service: 1
Slow workers
Atmosphere: 1
Food: 1
Service: 1
Thank you for the excellent work of the person who served me, her name is Lellanis, she was very helpful and very kind and professional when taking my order and she is super polite, we need people like that, thanks to her who put a stop to this excellent McDonald's restaurant, the pride of our country, the United States. Thank you
Thank you for the excellent work of the person who served me, her name is Lellanis, she was of great help and very friendly and professional, when it came to taking my order and she is super polite, we need people like that, thanks to her who put the name of this excellent McDonald's restaurant, pride of our country, the United States. thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went through the drive through at this location slow tonight because of rain other that it’s just McDonald’s
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheeseburger
The crew is friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
It was late at night and the crew was probably very understaffed
My fries were cold and stale and they messed up on my order. Had to come back to get my fries because they never gave them to me and they messed up on my digital coupon
Again, they did their best as they were understaffed and management/owners should supply more staff at that time of night
Atmosphere: 2
Food: 2
Service: 1
Food was nice and fresh, pretty good location!
Food: 5
Feb 27 placed a mobile order for it to all wrong it's not hard working at mc Donalds yall Want get paid 20 n hr or more and can't even get a cheeseburger order right ridiculous mc Donalds stop hiring kids that don't give a dammmmn seems like when the older ppl work the place moves more smoothly n orders get done right.
Atmosphere: 1
Food: 1
Service: 1
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