Papa Johns Pizza

9727 Spring Green Blvd Ste 800, Katy
(281) 347-7272

Recent Reviews

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Kevin Tsui

I have been a customer of this Papa John location for the past three years until this half eaten pepper showed up inside my pizza box (half Cheese and half Pepperoni). My kids had stomach ache after eating the pizza.

Update: Store manager reached out said it was an employee put a bad pepper in my box due to high volume of pizzas coming out from the oven. He offered 25% off for the next purchase.

Atmosphere: 3

Food: 2

Service: 2

Dharmendra Shishulkar

STAT AWAY FROM THIS PLACE. Thoroughly disappointed by the poor and slow service. An unreasonably long time, I waited over 40 minutes for my pizza to be ready, with no updates or apologies for the delay.

The staff seemed overwhelmed and uninterested, and there was no attempt to make up for the slow service. To make matters worse, the place was disorganized, with several customers expressing frustration about the wait times.

Atmosphere: 1

Service: 1

Carlos Yelamo

A little expensive for the size of the pizza and ingredients, I barely got any mushrooms in my pizza, but the texture and taste of the pizza was great

Atmosphere: 3

Food: 4

Service: 5

Mary Rodriguez

This place is consistent. A little pricy but there's always coupons online. Staff is friendly every time I pick up. Not too many issues from this location.

Last issue I had was waiting an extra 20 minutes after the quoted time. But it is what it is. Don't whine when a mistake happens because we are all human.

Atmosphere: 4

Food: 4

Service: 4

Skywalker K

This place is total mass. Very dirty, as you see in pics.
I ordered my pizza and asked not to cut for pick up. Of course they forgot and made me wait for another 15 min.

Atmosphere: 1

Food: 1

Service: 1

yusufalikeles77

This place is total mass. Very dirty, as you see in pics.
I ordered my pizza and asked not to cut for pick up. Of course they forgot and made me wait for another 15 min.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheesesticks

Jessica Lindley

40min the food has been “on” its way. I’m less than a minutes drive away.

Atmosphere: 1

Food: 4

Service: 1

something animation

Love the pizza.Service was fast.

Atmosphere: 5

Food: 5

Service: 5

Jim Wight

Weirdly rude staff.

Atmosphere: 1

Food: 1

Service: 1

Renet Gerges

I see why it's not even 3.5 stars.
The guy there was very rude!
Papa John's, you need to train your staff customer service and they have to have an answer for every question!
What does it mean he doesn't know anything about the app or online!! It's a pizza place, not math, to learn. The staff have to know everything about the menu, deals and what the pizza contains! He didn't even know how many toppings in that specific offer!! Doesn't he cook it!!! Or just being rude to me! Very unprofessional! It was my first and definitely the last time in this location. I even walked out and didn't order. Owners... u need to do something about it. I'm sure u r losing many customers.

Atmosphere: 1

Service: 1

Jagmeet Chhabra

The staff is very nice and calm. I was having issue with my order and they made a new one for me.

We ordered XL custom pizza and garlic knots. Both were good and really liked them. Will visit them again.

Atmosphere: 4

Food: 4

Service: 5

Alba Rosanna Riano

They should be more careful when hiring staff, the cashier today, Monday, April 29 at 3:44 pm, is the rudest person who has ever served me, in fact he didn't even serve me. I came to pay with a gift card and he didn't receive it and he was also a jerk

Atmosphere: 1

Service: 1

Dee

Had menu hanging up on big lighted marquee, but none of the prices were correct. He had to keep looking them up in cash register, and they were 2 to 3.00 higher.. didn't like that.....

Mikayla Martinez

Yum yummy yummy. Pizza looked well made. Would definitely order again staff is amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Pepperoni Pizza Mess

melissa davé

Pizza is always delicious and the service is amazing and fast!

Atmosphere: 5

Food: 5

Service: 5

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