Piccolo Snowman - Italian Ice, Ice Cream & Boba Tea

We haven’t been here in awhile but we are happy with the changes. There is more tables and seats. And it looks so much more kid friendly.
And of course the ice cream and Italian ice are still delicious :)
Service was very friendly too!

freaking awesome

Absolutely delicious Italian Ice, Vanilla Ice Cream, and the Cookie Butter Milk shake was extremely delicious. I'm sure whatever you order, you will love it!! Enjoy, and go get great cutomer service and the atmosphere is family friendly.

My kids love everything on the menu. The service and quality is always excellent. But today was even more special than usual. My son and I attended the Labubu Pop Up Craft and Tea and he won the Labubu raffle! We look forward to many more trips to Piccolo Snowman.

Awful experience today. My cousin always goes with her team to have ice cream here. Today I went with her and my sister and we had to wait 20 minutes just to leave very upset and disgusted. The two young girls serving had the worst customer service. We asked for the Dubai Affogato and a Classic Boba tea. 5-10 minutes later, other customers walked in and ordered. 10 minutes after we had ordered, she said they did not have the Dubai Affogato, then we ordered an Espresso Affogato. All the other customers got their orders while we were still waiting on ours. They would just put the drinks on the table without even making eye contact or call out the drinks. She puts one Espresso Affogato on the table and my cousin takes it thinking its her. After she starts eating it, the lady comes with another one on her hand telling her that this one was hers. My cousin returns the ice cream telling her that She is sorry but she had already started eating it, and the worker just says oh. The other customer who had ordered the espresso affogato gets up and the worker gives him THE SAME ONE my cousin had eaten. They kept working still not bringing the classic boba tea. I had to ask again and that’s when they say “oh, what did you order?”.
It is not just disrespectful, but it is unbelievably unsanitary how they gave the already tested ice cream to another customer, had us wait 20 minutes and did not even bother to say sorry for what they had done.
How do I trust what they are giving my cousin or the team who are young little girls when they did that in front of my face.

This place is amazing good service great environment overall just had an amazing experience

Our family loved the Italian ice. Being gluten free & dairy free, due to food sensitivities, this was a perfect spot for us! We really enjoyed the tasty treats & wide range of flavor choices!!

Ordered mango jelly topping on all 3 items I got and only 1 of them had the mango jelly and I got charged for all 3. The boba was just milk and no mango flavor ice cream was melted idkk I want a refund this is honestly one of the worst boba spots I've ever been to

Very amazing

Very nice place, the drinks and ice cream is great, comfy seats, and very kind service.

Refreshing and flavorful. You should check them out!

This place is great! The staff is super friendly and drinks are delicious. Isabel is awesome and made our drinks to perfection.

The staff was patient for my family of six to browse & order. We tried a boba tea, boba lemonade, cotton candy italian ice/ice cream blends, & shakes. We were all happy. The only complaint was that shakes needed more blending because no one wanted a mouthful of just strawberry puree or just cocoa. Cute decor, a fun family friendly space & great advertising on the screens. We'll visit again.

I got the blueberry lychee lemonade in the bear container and it was so so cute and tasted equally as good! The inside atmosphere is so cute and the service was so quick and kind

It tastes yummy ig