I ordered a pizza for my mother. She is in the hospital with a stroke and Juan helped me over the phone and make sure she got her pizza. They are the best thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Diamond berry
LETS JUST START WITH THE FACT THAT THERE IS NO MANAGER SHOULD BE STUDIED!!! Or atleast have someone that speaks English. Thennn they have a deliver driver eating pizza on the clock whoever Alejandro is shouldn’t be at the register everything went wrong. It shouldn’t take over an hour for Cinnabons and wings. Many people came in and made complaints. This should be handed by corporate immediately!
Atmosphere: 1
Food: 1
Service: 1
Lauren Mitchell
I placed an order tonight at 6:31pm order was out for delivery and scheduled to be here at 7:01pm it’s now 7:59pm and order is still not here. Tried contacting the store and nothing. Contacted customer service and they don’t help at all.
Food: 1
Service: 1
Alejo2906
best pizzas in katy, the serve delicious pizzas on time and help every customer on the store… See you soon
Atmosphere: 5
Food: 5
Service: 5
Janeth
Terrible service. Placed my delivery order at 7:04pm. Received a text message saying my pizza was on the way at 7:18pm. It’s currently 8:32pm as I’m typing this and still haven’t received my pizza. Expected delivery time was 7:34pm. Don’t bother ordering from here.
Richard Couch
Changed my order and blamed it on the website.
Mike McCully
My order was ready to pick up right when they said it would be, and the food was great. Thanks!
Thank you Mr. Juan for your great service and making sure our orders are always fresh and hot. I had a bad experience with a different Pizza Hut location a few months ago, but Mr. Juan assured me that he would make me a Pizza Hut Lover once again and he was right. The pizza was as delicious as I once before remembered it was. Thank you Mr. Juan for riling me back in. This is my go to Location. 👍
Atmosphere: 5
Food: 5
Service: 5
Troy Simmons
Never got my order. Store was 1 mile from my location. After 50 min I canceled.
Order weekly and it’s always on point. I think management changed because it’s definitely much better than it used to be! They know my name and order by now and again always nice and greet me as I come in. Weekends are crazy but that’s expected. They stay professional and try to get orders out as quickly as they can.
Atmosphere: 5
Food: 5
Service: 5
Nader
In the past, I was only able to give four stars because I used to have problems once in awhile at this location.
The new staff here are doing a great job. My pizzas have been great, and the service is always good. Very polite, respectful, and professional.
I tend to come to this location on average maybe once every week or two, and finally feel comfortable enough to give them 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Spectro_Bad_123 G N NN123
Hands down the best pizza spot in town! The pizza is always hot, fresh, and made with love. The staff is super friendly and the atmosphere is cozy and inviting. Can't recommend enough, we'll be back again.
I ordered a pizza for my mother. She is in the hospital with a stroke and Juan helped me over the phone and make sure she got her pizza. They are the best thank you so much.
Atmosphere: 5
Food: 5
Service: 5
LETS JUST START WITH THE FACT THAT THERE IS NO MANAGER SHOULD BE STUDIED!!! Or atleast have someone that speaks English. Thennn they have a deliver driver eating pizza on the clock whoever Alejandro is shouldn’t be at the register everything went wrong. It shouldn’t take over an hour for Cinnabons and wings. Many people came in and made complaints. This should be handed by corporate immediately!
Atmosphere: 1
Food: 1
Service: 1
I placed an order tonight at 6:31pm order was out for delivery and scheduled to be here at 7:01pm it’s now 7:59pm and order is still not here. Tried contacting the store and nothing. Contacted customer service and they don’t help at all.
Food: 1
Service: 1
best pizzas in katy, the serve delicious pizzas on time and help every customer on the store… See you soon
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Placed my delivery order at 7:04pm. Received a text message saying my pizza was on the way at 7:18pm. It’s currently 8:32pm as I’m typing this and still haven’t received my pizza. Expected delivery time was 7:34pm. Don’t bother ordering from here.
Changed my order and blamed it on the website.
My order was ready to pick up right when they said it would be, and the food was great. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Lover's Melt, Cheese Sticks
Best pizza ever.. fast and delicious
Atmosphere: 5
Food: 5
Service: 5
Thank you Mr. Juan for your great service and making sure our orders are always fresh and hot. I had a bad experience with a different Pizza Hut location a few months ago, but Mr. Juan assured me that he would make me a Pizza Hut Lover once again and he was right. The pizza was as delicious as I once before remembered it was. Thank you Mr. Juan for riling me back in. This is my go to Location. 👍
Atmosphere: 5
Food: 5
Service: 5
Never got my order. Store was 1 mile from my location. After 50 min I canceled.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order weekly and it’s always on point. I think management changed because it’s definitely much better than it used to be! They know my name and order by now and again always nice and greet me as I come in. Weekends are crazy but that’s expected. They stay professional and try to get orders out as quickly as they can.
Atmosphere: 5
Food: 5
Service: 5
In the past, I was only able to give four stars because I used to have problems once in awhile at this location.
The new staff here are doing a great job. My pizzas have been great, and the service is always good. Very polite, respectful, and professional.
I tend to come to this location on average maybe once every week or two, and finally feel comfortable enough to give them 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Hands down the best pizza spot in town! The pizza is always hot, fresh, and made with love. The staff is super friendly and the atmosphere is cozy and inviting. Can't recommend enough, we'll be back again.
Atmosphere: 4
Food: 5
Service: 5
Fast and delicious food, I can't ask for more
Atmosphere: 5
Food: 5
Service: 5
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
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