Pizza Hut
2922 Mason Rd Suite 110, Katy
(281) 398-1866
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I was trying to order some pizza with an online discount code that was not working. After attempting to speak with a manager at a different location, they not only were not helpful but very rude.
I called this location and the manager Matt went above and beyond. He was very helpful and while he couldn’t honor the full coupon because it was an online code, he definitely went out of his way to do everything he could for us. This location will have my business from now on.
Great customer service and great pizza! Thank you Matt!
Atmosphere: 5
Food: 5
Service: 5
Had a great personable experience here! Bob is such a great guy!! He was attentive and kind during placing the order for carry out and also upon pickup. The pizza also looked and was delicious. Just a really great Pizza Hut experience and the fellas there were really kind and professional!
Atmosphere: 5
Food: 5
Service: 5
We live a mile from this place. Received a text the order was picked up and on the way and it took over 30 minutes to receive the order. I was amazed. Paid 6 dollar delivery fee and a 10 dollar tip for this crappy delivery service. Never again.
Food: 3
Service: 1
This store greatly exceeds the quality of the Pizza Hut app. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Great service meh pizza 🍕 used to be much better.
Atmosphere: 5
Food: 3
Service: 5
Had to have order remade but was done without issue and was compensated for the inconvenience.
Food: 4
Service: 5
Not at all professional, bad service, they don't take the order and make you wait too long 😡
Atmosphere: 1
Food: 3
Service: 1
This is my place to go. I grew up on pizza hut. The sauce has changed; it taste like a cheap watered down lasagne tomato paste.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza, Cheese Pizza
The food is good just like any other pizza hut. My main issue is on how they try to push for a tip on pick up orders. Iam sorry but you dont deserve a tip for something I went to pick up myself. Tipping delivery is understendable and I allways tip handsomly. But if all you are doing is handing me my food at the counter, no you dont get a tip for doing your job the most basic way.
Atmosphere: 3
Food: 5
Service: 1
Great pizza. Made quickly and well. No complaints. The front of the shop could use a clean, but who has time to clean at these busy chains? Kitchen was fine though so nothing to worry about.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Clean, fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Order was incorrect! And when I spoke to the manager about it he was nonchalant. Claimed that he fixed the order and when I got home realized my cinnamon sticks didn't even have icing
Food: 1
Service: 1
I had taken a bit out of the slice of pizza and found a long hair in my pizza. Never again
The worse pizza Hut I ever eaten, its dry , cold , and late delivery.
Pizza was delivered COLD an hour after “out for delivery “ text was recd. Drivers excuse was traffic. We live 1/2 mile from PH Mason/Morton.
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Loading...