Pizza Hut

5444 N Fry Rd Suite A, Katy
(281) 859-6588

Recent Reviews

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Brittany Verrett

I attempted to cancel an order from 5444 N. Fry location a week ago go. No one answered the phone and Manger Evette (1930 Fry Rd, Pizza Hut) stated she spoke with a manager at 5444 N. Fry Rd and the confirmed the manager would cancel the order and I would receive a refund. A week later, still no refund. It’s a shame that these fast food restaurants are stealing from customers.

Service: 1

nicholle Richards

Order pizza and it was supposed to be delivered at 9:41 however pizza didn’t make it until 10:01! Very cold, no apology, no nothing. $45.05 wasted! Very disappointed!

Food: 1

Service: 1

rudid escobar

Great food, Friendly staff. Just wish they would clean up a bit. Their clothes and cleanliness was really bad. But the staff is super friendly and nice. The food was delicious. It just made me question how clean it was in there.

Atmosphere: 1

Food: 5

Service: 4

cornelius lanier

Best customer service pizza made correctly the first time never a hit or miss My go to pizza place Cam we very nice

Atmosphere: 5

Food: 5

Service: 5

mahmoud dweikat

Always have hard time to order by the phone and we keep telling them and today i saty in hold more than 30 min and soon he pick up the phone he hung up again and try again for another 10 min in hold no answer

Service: 1

tina Durisseau

Ordered and delivery service did not deliver the drink and dips I ordered. Ask where they are was told they did not give them to me. I called and was told they could not help me and put me in eternal hold. I will never eat there again.

Food: 3

Service: 1

Giovana Soto

I didn’t want a refund i just wanted to let the manager know the issue because it’s happen 3 times already and manager told me “how is that problem? very unprofessional, disrespectful and rude. never again ordering from that location. 11/07/2025 and i called between 1-2 pm. manager refuse to give me his name.

Atmosphere: 1

Food: 3

Service: 1

Darnell Simmons

Keep up the great work.

Atmosphere: 5

Food: 5

Service: 5

Jade Howard

This location has the worst customer service I called to order a pizza I was was placed on hold for 5 minutes. Once he answered I was told that they was backed up there was specials online, I should order there. Upon arrival the phone was ringing and nobody was answering there was only two workers. The guy at the register was stated that the customer was getting on his nerves not pay attention. Making people what when they are standing directly in front of him not taking there orders.

Atmosphere: 1

Service: 1

Washan Kennedy

I’ve been coming here for years. Very nice staff.

Atmosphere: 5

Food: 5

Service: 5

Supreme

They didn’t cut my pizza right. They were horsing around when picking it up. Unprofessional

Atmosphere: 1

Food: 1

Service: 1

ejayzworld

Services was nice & fast!

Atmosphere: 4

Food: 4

Service: 4

Alejandro Alvarez-Soto

Customer service was great, my pizza came out fresh and fast.

Atmosphere: 5

Food: 5

Service: 5

Mohamed Aref

Ordered cheese pizza, when i got home pizza was over cooked and dry. I felt like I'm eating a rubber pizza. Ended up being trashed.

Atmosphere: 1

Food: 1

Service: 1

Happy face !

Delivery fee

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