Pizza Hut
5444 N Fry Rd Suite A, Katy
(281) 859-6588
Recent Reviews
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Bad experience, barley any cheese on my pizza. Tried calling after delivery but waited 45 minutes and couldn't get anyone on the phone. Not happy and disappointed.
Food: 2
Service: 2
The past few times I’ve ordered delivery I’m stuck with paying for things I never received or food is poor quality and quantity with missing ingredients. Never contacted back. I’m done with this location for awhile. I just spent almost $80 for 8 wings, pizza missing 2 ingredients and 14-20 fries. Burnt cinnasticks chicken Alfredo without out the chicken and can’t reach the store is beyond unprofessional. I still have said food.
Atmosphere: 2
Food: 1
Service: 1
This location is horrible from all staff to the food
Do not I REPEAT DO NOT GO HERE
I am putting a star just to move on smh
Food: 1
Service: 1
Made an online order got a notification saying it was ready. Got up there they already had a long line & people waiting on their order. Dude at register was nice but he seems overwhelmed. I don’t blame him they need more employees that can keep up with the orders or more employees to work there. Also dude at register didn’t check my order gave me part of my order had to let him know I ordered more. Place needs a scrub down as well especially if the kitchen is going to be open for guests to see.
Atmosphere: 1
Food: 3
Service: 1
10 out of 10 doesn't make them justice, the pepperoni pizza was delicious, you can tell the difference from fresh made compared to one that has been seating for hours, sad that I just got one, definitely will visit them again, Great Work, really appreciate.
Atmosphere: 5
Food: 5
Service: 5
LISTEN TO THE REVIEWS, Place is nasty, had me waiting 2 hours for a cold pizza in the store for an online order. Rude staff will ignore u pretending to move the same boxes he has been staring at for hours, I saw mutiple burnt pizzas being thrown away and customers banging on the door leaving from frustration. You are better off making the pizza urself, finding another hut or different local place completely. NEVER AGAIN
Do you self a favor and go to a different Pizza Hut at least.
Got there 25 mins after ordering no food ready
Waited an extra 30 mins inside to get food…
They had the staff (7 ppl) but no one pulling pizza out of the oven and everything was back out that some pizza came out burnt.
This place sucks….
Atmosphere: 1
Food: 1
Service: 1
I will never be ordering from this place. They had one job and they couldn’t even do that. The people there are horrible and lazy. I placed an order and never received it. I called and they had me waiting for about 30 minutes aside from waiting 1 hour.
Atmosphere: 1
Food: 1
Service: 1
Trey was the person who made my pizza in a jiffy with nobody’s help ! He delivered hospitality and VIP customer service with my order, what a great way to spend my Saturday night; using one of Pizza Huts Holiday deals ! We love you Pizza Hut and thank you Trey! ??????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
After placing my order the store called in a professional manner offering me a substitute topping which they were out of. When I arrived to pickup the manger gave me a free Pepsi. The pizza did come in hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Restaurantji Recommends
Ordered over the phone and was ready with my order in 12 minutes
Atmosphere: 5
Food: 5
Service: 5
This Pizza Hut is nasty the cashier was touching his nose and he was touching the pizza it was my last time coming here
Service: 1
Recommended dishes: Cheese Pizza
I placed an order online around 1:30pm and the estimated delivery time was 1:50pm. It 2:30pm and I have NOT received my order. It’s been an hour already. This is absolutely terrible customer service.
They gave me a wrong order and wouldn’t make good on it. I spent $30.01 and they offered me a $20.00 credit saying it was the max.
Just ordered food from this location last night and I strongly regret it. The food was over cooked and cold by the time I received it. I feel for the amount of money I spent it could of been better. I will definitely not be ordering from there ever again.
Atmosphere: 1
Food: 1
Service: 1
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