Popeyes Louisiana Kitchen
2020 S Mason Rd, Katy
(281) 665-7598
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Very friendly service, clean
Atmosphere: 4
Food: 4
Service: 5
I love this location! In fact I pass the location closer to my home to come here. Great service, food cooked perfectly and the customer service is awesome.
Atmosphere: 5
Food: 5
Service: 5
I picked up. Take little water she charged 3$ .
Service: 1
Employees are very friendly and de food was excellent
Atmosphere: 5
Food: 5
Service: 5
Lobby very clean
Atmosphere: 5
Food: 5
Service: 5
I’ve been a big fan of Popeyes my entire life. I am pretty healthy so coming here is like my “cheat day” food that I get so excited to have. I was looking forward to the typical spicy chicken sandwich combo meal today & came to this location. I was shocked to open the sand icy bag and see that it was toss d in there in a way I basically had to rebuild my sandwich myself in the car but not only they, they couldn’t even be bothered to put the pickles on it that are suppose to come on it which is my favorite part. I don’t really understand why they were so in a rush they can’t make a simple sandwich with 3 ingredients correctly because I was literally the 1 of 2 people in line… anyways, I threw it away and probably won’t be back. Given that it took 15 minutes to wait for someone to greet me I wasn’t going to go back and have them try to attempt to fix it. I wasted my time and money here and I’m extremely annoyed by that. Is it that hard to make a 3 ingredient sandwich? Does adding pickles put you out that much? Kinda silly… also, I could be wrong about this part but didn’t the combo meal use to come with bread or coleslaw or something other than just sandwich and fries? That part I’m unsure about but the meal from this location looked like a kids meal for a toddler with less than a handful of fries, small drink, and half made sandwich.
Atmosphere: 2
Food: 1
Service: 1
Why was my pickle bit though? Opened the sandwich to take the pickle out and this is how it looked.
Atmosphere: 1
Food: 1
Service: 1
They take forever to get my food, I sat in the drive thru waiting for my food for 10 minutes. I was the only person in the drive thru as well.
Servers are friendly and kind. Service with a smile 😃
Atmosphere: 5
Food: 5
Service: 5
2:00pm 3/22/26
Amazing customer service from the gentleman at the window! Thank you!😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place was clean and the chicken came out hot. Service was quick.
Recommended dishes: Signature Chicken Combo, Fried Chicken, Coleslaw, Mashed Potatoes with Cajun Gravy
Come on you know the food was great. The service not so good. Team talking to one another while i was standing there. After looking at me 2 times one finally came over an took my order which was delivered wrong. When i did get the right order it waz great. Love that chicken from Popeyes
Atmosphere: 4
Food: 5
Service: 3
Food was great and fast
Atmosphere: 5
Food: 5
Service: 5
After 10 PM, when they close, the employees hide and don't serve customers through the drive-thru. They should improve that, because everything else is very good.
Food: 5
Service: 1
Drive-thru service was excellent. He was a very nice young man. Very fast service.
Atmosphere: 5
Food: 5
Service: 5
Loading...