Our service was terrible we had to contact the manager to get service bc it seemed we didn't have a server Then we finally get a server and had to be her first day i assume she messed up our order and It just took forever One of my worst visits to saltgrass and im a member and frequent saltgrass customer just not this location cant say I'll be back
Atmosphere: 4
Food: 5
Service: 2
Kayy R
I came to the Katy location for lunch everything was satisfying from the food, atmosphere even down to the service. My server Delaney was amazing. He was very attentive, friendly and even gave me a good recommendation when I wasn’t sure what to eat. If you want good food and service then come here
Atmosphere: 5
Food: 5
Service: 5
Ashley Robinson
Worst service from front desk. Waited 40 minutes and they passed several other people before us. Very racial folks too… will NEVER return to this location.
Atmosphere: 1
Service: 1
ljanice92
Our waitress Netta so sweet and accommodating. She answered all questions about the menu and even recommended a dish that was PHENOMENAL! The food was hot and fresh. For that type of service I wish I could give 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Adnan Kavazovic
Very good food. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Dianelys Perez
Spectacular place, delicious food, wonderful service, the girl who served us was super attentive, I recommend it 100%.
Atmosphere: 5
Food: 5
Service: 5
J. East
Javier was very prompt with food and service also friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Monica Reddin
Good food tonight
Atmosphere: 4
Food: 4
Service: 5
Bianca Cannon
Food came out raw and was barely checked on drinks were empty no one came and asked to refill just very upsetting as well as waiting over a hour to get food is just ridiculous
Atmosphere: 2
Food: 1
Service: 1
Joshua Martinez
Came to have dinner with my wife an son an when where seated we where asked if we where apart of Landry rewards which we are so we provided our number like we usually do at all locations we eat at the manger’s Rachael proceeds to walk over an ask for id an to see card when this has never been part of their protocol at any location we’ve been to all you do is give you number look up account end of story but no we where interrogated like we weren’t who we said we are in professional an will never come to this trash location again
Food was excellent, wait was actually pretty decent for a Friday night, service could have been a lot better, but its a Friday night, it is what it is.
Atmosphere: 4
Food: 4
Service: 3
Wade Magruder
Excellent all around!
Atmosphere: 5
Food: 5
Service: 5
Kayleigh Jackson
Had the best grilled chicken sandwich I’ve ever had here and our waiter, Richard, was very nice. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
David D
We normally go to the bar here for a more personalized service and opt for what I call bar bites (smaller portions to sample during HappyHour). The steak tenderloins, fried mushrooms and seafood fondue are the favorites so far. We can always order off the menu too. Of course, there's a wide selection of beverages to choose from.
The service is great. All of the staff is friendly and knowledgeable/helpful. We happen to be there through the week and are mostly served by Justin Lopez and or Rachel. Justin seems to have memorized our favorite beverages and foods. His service is consistent even with a full bar. The atmosphere is very good, the lighting is not blinding, there is a couple of tvs to watch, a couple of gas lanterns with hypnotic flames and lots of bottles of libations to choose from. There's usually a variety of background music playing and it not too loud.
We also opted for the rewards card, which works at all Landry's locations throughout the country.
Atmosphere: 5
Food: 5
Service: 5
Molly Watson
My husband and I came to this location tonight for dinner as we had a day off work together. Everything started out great, the server Stormy was amazing! The manager came and checked on us before any food hit the table. My sirloin, ordered medium, came out rare/raw. The fat inside was still white and I couldn’t cut into it. Stormy was great and took it back to the kitchen. The manager came by and practically threw the dish on the table and walked off - didn’t bother to make sure it was okay. The sirloin ended up being wildly overcooked and burnt but it was better than before so I ate what I could of it (about 4 of the 8 ounces were left and edible) a random waiter dropped our check at the table so we paid and left. Very surprised considering this is supposed to be a nicer dinner establishment. Extremely disappointing considering we spent $100 on a dinner I couldn’t eat
Our service was terrible we had to contact the manager to get service bc it seemed we didn't have a server
Then we finally get a server and had to be her first day i assume she messed up our order and It just took forever
One of my worst visits to saltgrass and im a member and frequent saltgrass customer just not this location cant say I'll be back
Atmosphere: 4
Food: 5
Service: 2
I came to the Katy location for lunch everything was satisfying from the food, atmosphere even down to the service. My server Delaney was amazing. He was very attentive, friendly and even gave me a good recommendation when I wasn’t sure what to eat. If you want good food and service then come here
Atmosphere: 5
Food: 5
Service: 5
Worst service from front desk. Waited 40 minutes and they passed several other people before us. Very racial folks too… will NEVER return to this location.
Atmosphere: 1
Service: 1
Our waitress Netta so sweet and accommodating. She answered all questions about the menu and even recommended a dish that was PHENOMENAL! The food was hot and fresh. For that type of service I wish I could give 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Very good food. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Spectacular place, delicious food, wonderful service, the girl who served us was super attentive, I recommend it 100%.
Atmosphere: 5
Food: 5
Service: 5
Javier was very prompt with food and service also friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Good food tonight
Atmosphere: 4
Food: 4
Service: 5
Food came out raw and was barely checked on drinks were empty no one came and asked to refill just very upsetting as well as waiting over a hour to get food is just ridiculous
Atmosphere: 2
Food: 1
Service: 1
Came to have dinner with my wife an son an when where seated we where asked if we where apart of Landry rewards which we are so we provided our number like we usually do at all locations we eat at the manger’s Rachael proceeds to walk over an ask for id an to see card when this has never been part of their protocol at any location we’ve been to all you do is give you number look up account end of story but no we where interrogated like we weren’t who we said we are in professional an will never come to this trash location again
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food was excellent, wait was actually pretty decent for a Friday night, service could have been a lot better, but its a Friday night, it is what it is.
Atmosphere: 4
Food: 4
Service: 3
Excellent all around!
Atmosphere: 5
Food: 5
Service: 5
Had the best grilled chicken sandwich I’ve ever had here and our waiter, Richard, was very nice. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
We normally go to the bar here for a more personalized service and opt for what I call bar bites (smaller portions to sample during HappyHour). The steak tenderloins, fried mushrooms and seafood fondue are the favorites so far. We can always order off the menu too. Of course, there's a wide selection of beverages to choose from.
The service is great. All of the staff is friendly and knowledgeable/helpful. We happen to be there through the week and are mostly served by Justin Lopez and or Rachel. Justin seems to have memorized our favorite beverages and foods. His service is consistent even with a full bar.
The atmosphere is very good, the lighting is not blinding, there is a couple of tvs to watch, a couple of gas lanterns with hypnotic flames and lots of bottles of libations to choose from. There's usually a variety of background music playing and it not too loud.
We also opted for the rewards card, which works at all Landry's locations throughout the country.
Atmosphere: 5
Food: 5
Service: 5
My husband and I came to this location tonight for dinner as we had a day off work together. Everything started out great, the server Stormy was amazing! The manager came and checked on us before any food hit the table. My sirloin, ordered medium, came out rare/raw. The fat inside was still white and I couldn’t cut into it. Stormy was great and took it back to the kitchen. The manager came by and practically threw the dish on the table and walked off - didn’t bother to make sure it was okay. The sirloin ended up being wildly overcooked and burnt but it was better than before so I ate what I could of it (about 4 of the 8 ounces were left and edible) a random waiter dropped our check at the table so we paid and left. Very surprised considering this is supposed to be a nicer dinner establishment. Extremely disappointing considering we spent $100 on a dinner I couldn’t eat
Atmosphere: 3
Food: 1
Service: 3
Loading...