Schlotzsky's

502 S Mason Rd, Katy
(281) 395-1001

Recent Reviews

Sort by
William McConnell

I was really impressed with Noah who took care of me this evening. The pastrami Reuben is amaze-balls. The service was incredible and reasonably fast - meaning the food wasn’t pre-cooked. Five stars for food and service. The atmosphere is clean, but this is not be the best place for a date as it has a fast-food vibe.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pastrami

Agatha

For someone moderately skinny like me, i can only finish it half.

i felt like something was missing in this sandwich more cheese? Or sauce? Idk it's bland.

for the bread (may i know what kind of bread is that?) it tastes like chewy cake?

However i felt like i was eating a healthy sandwich😄

Atmosphere: 4

Food: 3

Service: 5

James Thornton

The tables have been dirty and not cleaned in the last month or so. Please keep up!

Atmosphere: 3

Food: 5

Service: 3

Kori Woods

My mom has an obsession with this place. They always are kind and professional. Always get the order right and they work like a well oiled machine even with a full house and more coming in by the second. With the drive through out to the street. Mom was happy her sandwich was correct as usual and it was the craving she wanted after knee surgery.

Atmosphere: 5

Food: 5

Service: 5

Gerald Gleason

My wife and I ate lunch here with our two Grandsons. My wife and I each had a small original Schlotzky's sandwich. My wife also had a chocolate chip cookie. Our Grandsons each had a Cheese Pizza Kids Meal with mini chocolate chip cookies and a kids drink. Our younger Grandson had a mini Cinnabon cinnamon roll for dessert.

Atmosphere: 3

Food: 5

Service: 3

Jan Schroeder

Made order wrong and refused to remake it. Alex the owner should remake things that HIS staff made wrong. I was told to take pictures and bring in receipt, but. Because Alex could not be reached on the phone nobody could do anything. The guy that was there was very nice and i understand that he couldn’t do anything, but the assistant manager was there. Luckily I still have the pizza in the refrigerator. But will be returning it not refrigerated. Purchased on the 10th horrible customer service.

Todd Stupid

Great!!
Broccoli cheese soup always stays so hot 🔥. Clean environment and ... CINNABON!!

Mike Barrow

Came in 9am. Waited at register 9:10am. Lady came up and said they have no one to run register and manager is not here. Missed out on Schlozsky's today.

Asmau Asmau

I don't know her name. I wish I asked. She was amazing. Very patient, answered all out questions and got us taken care of in a timely manner. Thank you. The bread is good, but the jalapeño cheddar has more jalepeño essence than jalepeño.

Mr Jack

This place has amazing people and food…except for the pizza. 🤮

Parking: It’s just a small lot. Not a good thing or bad thing, just small.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: The Original

pinkheartz

If u want food poisoning go here and order the cinnamon rolls!!!!!!!!!! I usually don’t type up reviews at all, but the cinnamon rolls were undercooked in the middle and I got food poisoning from it. Just writing this to let other people know….

Food: 1

Iris Hsu

Alayna provided amazing customer service! She is friendly, genuine, and goes the extra mile!

Service: 5

Angela Beaubouef

I eat here with my Dad about once a week, we always enjoy the good sandwiches but have come to realize that you really must check your ticket..about half of our visits we find we were charged wrong or what we got was not what we ordered..they seem nice enough but either do not hear well or do not understand English very well..be sure to look at your receipt when you pay.
Also, be aware that when you order the Duo meal, which is half a sandwich and half of a salad or soup, some of the items on the menu have a strike by them..they will charge you $1 extra on each of those choices...and believe me, this place is already pretty pricey...so pay attention or you'll end up spending more here than you would at a steakhouse.

Atmosphere: 5

Food: 4

Service: 2

Gabe

Always good service at this location. The restaurant is always clean when I dine in. So many great sandwiches to choose from. Download the app for specials.

Atmosphere: 5

Food: 5

Service: 5

Yesica Sanchez

I returned It because it wasn't baked well. The employee said that it was checked with a thermometer ? and she told me it was supposed to be like that!?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Rolls

Loading...