I wish I could give this store negative remake. I am so upset with this store. Lady at front door was rude . Store hours are till 8. We reached at 7:40. Lady threw all donuts in front of us and said store is closed. We asked her to update the store timing and she said no we clean up at 7:30. This is the second time happened with me this store. Why do you keep the store hours till 8 if you start cleaning up at 7:30??? This is really unacceptable. Horrible place . Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Jaaye Dixon
Some of the worse customer service I’ve experienced in the Katy area. Decided to take my purchase elsewhere.
Service: 1
Sara S.
Chocolate glazed donut started out good. Ended quickley with long black hair. No hair nets worn? I've been a fan since 1968. Won't return to this location. However still a fan. Customer service was okay.
kaitlyn bane
The recipe change of the kolaches is absolutely not it, hard dough, weird cheese, and a different kind of sausage. Would’ve rather spent the extra dollar or two to keep the old ingredients. Lifelong customer but unlikely to return due to changes :(
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Doughnut
jake1989tx
The kolaches are hard enough to throw at a small animal and kill it. I couldn’t eat it. Also when you pull up to the window even with a worker standing there who looks at you, expect to sit and wait a while before she climbs off her high horse and does her job. Not impressed Update: contacted corporate twice no response cowardice and lack of service
Atmosphere: 3
Food: 1
Service: 1
Daniel ODay
Love Shirley's. Can't say enough how amazing they are!
Atmosphere: 5
Food: 5
Service: 5
Angela Angell Author / REALTOR
Shipley's has the best kolaches and donuts period!! It is a must if you're in town.
Atmosphere: 5
Food: 5
Service: 5
Debby Ferguson
Did they change their dough recipe? Kolache dough was tuff and dried out. Ordered a frosted old fashioned roll and received one sprinkled with sugar.
Atmosphere: 3
Service: 2
Sergio Urbina
Excellent, good service and the product was fresh
Andres Castro
The food here was great! The drive-thru was very fast, and the workers were very nice. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Cinnamon Roll, Create Your Own Mixed Dozen Do-Nuts Box
Day old donuts for anything that had fillings. Only fresh ones were original glazed. No smile on anyone's face. Wouldn't have gone back if it weren't for convenience of location. But not anymore.
Atmosphere: 3
Food: 2
Service: 1
Sharon Coursey
Kolache‘s were hard weenies were sticking out the back of the kolache Sarris kolache’s I’ve had in a
I wish I could give this store negative remake. I am so upset with this store. Lady at front door was rude . Store hours are till 8. We reached at 7:40. Lady threw all donuts in front of us and said store is closed. We asked her to update the store timing and she said no we clean up at 7:30. This is the second time happened with me this store. Why do you keep the store hours till 8 if you start cleaning up at 7:30??? This is really unacceptable. Horrible place . Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Some of the worse customer service I’ve experienced in the Katy area. Decided to take my purchase elsewhere.
Service: 1
Chocolate glazed donut started out good. Ended quickley with long black hair. No hair nets worn? I've been a fan since 1968. Won't return to this location. However still a fan. Customer service was okay.
The recipe change of the kolaches is absolutely not it, hard dough, weird cheese, and a different kind of sausage. Would’ve rather spent the extra dollar or two to keep the old ingredients. Lifelong customer but unlikely to return due to changes :(
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Doughnut
The kolaches are hard enough to throw at a small animal and kill it. I couldn’t eat it. Also when you pull up to the window even with a worker standing there who looks at you, expect to sit and wait a while before she climbs off her high horse and does her job. Not impressed
Update: contacted corporate twice no response cowardice and lack of service
Atmosphere: 3
Food: 1
Service: 1
Love Shirley's. Can't say enough how amazing they are!
Atmosphere: 5
Food: 5
Service: 5
Shipley's has the best kolaches and donuts period!! It is a must if you're in town.
Atmosphere: 5
Food: 5
Service: 5
Did they change their dough recipe? Kolache dough was tuff and dried out. Ordered a frosted old fashioned roll and received one sprinkled with sugar.
Atmosphere: 3
Service: 2
Excellent, good service and the product was fresh
The food here was great! The drive-thru was very fast, and the workers were very nice. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Cinnamon Roll, Create Your Own Mixed Dozen Do-Nuts Box
Restaurantji Recommends
Not much English spoken here
Atmosphere: 2
Service: 2
Day old donuts for anything that had fillings. Only fresh ones were original glazed. No smile on anyone's face. Wouldn't have gone back if it weren't for convenience of location. But not anymore.
Atmosphere: 3
Food: 2
Service: 1
Kolache‘s were hard weenies were sticking out the back of the kolache Sarris kolache’s I’ve had in a
Food: 1
Service: 3
Cleaning and organize.
Fresh donuts and koloches yummmm
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