From the moment we arrived, the service was disrespectful. When we ordered an Immune Builder through the drive-thru, the employee responded over the speaker with a clear “Oh my God,” which was completely inappropriate and unprofessional. Despite that, I continued with the order.
After paying, we waited over 40 minutes without receiving a single smoothie. About 20 minutes into the wait, they asked if I had a pickup order, even though the order was clearly placed at the drive-thru. Then they asked again what I had ordered, showing a serious lack of organization.
Later, they handed me the wrong smoothie and assumed the order was complete, when I had actually ordered two smoothies and still had not received my Immune Builder. When I requested a refund, the staff was once again rude.
To make matters worse, the store itself was a mess. It looked unsanitary, the workspace was disorganized, and the employees’ uniforms were dirty, which is very concerning for a place that prepares food and drinks.
I do not recommend this location at all. Customer service, cleanliness, and overall organization need serious improvement.
Atmosphere: 1
Johnny Gonzales
WARNING!!!!! If you don’t have 15 to 25 minutes to kill….. don’t go here, there are slow and don’t care about you or your time.
Also while I was waiting they got 3 orders wrong.
Emmanuel Rocha
They are fast and very friendly!
Atmosphere: 5
Food: 5
Service: 5
Isabella Reuben
The Lady I met there this december 2025 was very unfriendly. She kept squeezing her face like I was disturbing her meanwhile I was only trying to ensure I don’t have a lot of sugar in my protein bowl. It was early hours and I was the only one there so I couldn’t understand where she was rushing too. Tell your staff to be nicer or we take our money to Nekter (THE BEST IN HOUSTON).
Atmosphere: 1
Food: 2
Service: 1
Keisha Grigsby
I come twice a week to this location and Jazz gets my right everytime!! She remembers my order, always polite, and serves the best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Wendy Riascos
First time here … Lovely people how h get served speaks a lot I’m sure I’ll love it
Atmosphere: 5
Food: 5
Service: 5
Kaylan Lennick
Best SK location! The two women working most mornings are so incredibly cheerful and genuinely happy to be there. The smoothies are always spot on and the service is incredible!
Atmosphere: 5
Food: 5
Service: 5
Steve A
The staff is very helpful. The smoothies are awesome. I highly recommend this place!
Marlayna W.
So amazing and friendly, I love this location I’m always coming back
Atmosphere: 5
Food: 5
Service: 5
Dulce P
Great atmosphere and even nicer employees!! They made my smoothie just right in little to no wait time. Keep up the good work! ☺️
Great experience! Tori was super sweet, first time at smoothie king and I was overwhelmed by the menu. She was very patient and helped me pick out a delicious smoothie!
Very poor experience.
From the moment we arrived, the service was disrespectful. When we ordered an Immune Builder through the drive-thru, the employee responded over the speaker with a clear “Oh my God,” which was completely inappropriate and unprofessional. Despite that, I continued with the order.
After paying, we waited over 40 minutes without receiving a single smoothie. About 20 minutes into the wait, they asked if I had a pickup order, even though the order was clearly placed at the drive-thru. Then they asked again what I had ordered, showing a serious lack of organization.
Later, they handed me the wrong smoothie and assumed the order was complete, when I had actually ordered two smoothies and still had not received my Immune Builder. When I requested a refund, the staff was once again rude.
To make matters worse, the store itself was a mess. It looked unsanitary, the workspace was disorganized, and the employees’ uniforms were dirty, which is very concerning for a place that prepares food and drinks.
I do not recommend this location at all. Customer service, cleanliness, and overall organization need serious improvement.
Atmosphere: 1
WARNING!!!!!
If you don’t have 15 to 25 minutes to kill….. don’t go here, there are slow and don’t care about you or your time.
Also while I was waiting they got 3 orders wrong.
They are fast and very friendly!
Atmosphere: 5
Food: 5
Service: 5
The Lady I met there this december 2025 was very unfriendly. She kept squeezing her face like I was disturbing her meanwhile I was only trying to ensure I don’t have a lot of sugar in my protein bowl. It was early hours and I was the only one there so I couldn’t understand where she was rushing too. Tell your staff to be nicer or we take our money to Nekter (THE BEST IN HOUSTON).
Atmosphere: 1
Food: 2
Service: 1
I come twice a week to this location and Jazz gets my right everytime!! She remembers my order, always polite, and serves the best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
First time here … Lovely people how h get served speaks a lot I’m sure I’ll love it
Atmosphere: 5
Food: 5
Service: 5
Best SK location! The two women working most mornings are so incredibly cheerful and genuinely happy to be there. The smoothies are always spot on and the service is incredible!
Atmosphere: 5
Food: 5
Service: 5
The staff is very helpful. The smoothies are awesome. I highly recommend this place!
So amazing and friendly, I love this location I’m always coming back
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere and even nicer employees!! They made my smoothie just right in little to no wait time. Keep up the good work! ☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recommend you this place
Atmosphere: 5
Food: 5
Service: 5
Customer service was quick and great!
Atmosphere: 5
Food: 5
Service: 5
Everyone is friendly here
Atmosphere: 5
Food: 5
Service: 5
Tory had good service
Atmosphere: 5
Food: 5
Service: 5
Great experience! Tori was super sweet, first time at smoothie king and I was overwhelmed by the menu. She was very patient and helped me pick out a delicious smoothie!
Atmosphere: 5
Food: 5
Service: 5
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