Sonic Drive-In
1849 Fry Rd, Katy
(281) 647-9255
Recent Reviews
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Normally my favorite Sonic but not today. The hotdog tasted like it went through the microwave and the tater tots were not drained well. My tots tasted like oil! It was gross. And I paid for extra toppings on my blast but they didnt give any. Had to go through the drive-thru to get extra.... and it still wasn't extra. If I pay for a blast with extra toppings, I better have a topping in every bite. Normally this Sonic is way better than this!!! Guess I caught them on a bad day.... 👎
Food: 1
Service: 3
The workers seek lazy and never make the slush with enough effort. The third time I’ve been disappointed so I had to make a review. I let them know they made it stove they made it again with a dime size flavoring. Kinda disgraceful
Atmosphere: 2
Food: 2
Service: 1
ALONDRA is by far the worst employee I’ve encountered at Sonic. She claims to be a manager, but her behavior is completely unprofessional. I purchased a large bag of ice (I’m currently pregnant) and simply asked if she could place it in a bag to help prevent dripping and make it easier for me to carry. Instead of assisting, she became visibly upset, slammed the door, and told me there were no bags available. Moments later, a bag suddenly appeared.
She then began arguing with me, saying she’s worked there for eight years, and claimed she told the owner, who then took down my license plate information — as if that was supposed to intimidate me. She continued to threaten me as if I didn’t know my rights.
I recorded the entire interaction for my protection. According to her, the owner banned me from Sonic without ever hearing my side of the story. I will be filing a formal complaint with the Better Business Bureau. This was a completely unacceptable and unprofessional experience.
Atmosphere: 1
Food: 2
Service: 1
Took advantage of the half-priced shakes.
Atmosphere: 5
Food: 5
Service: 5
Roberto from night shift made me an iced caramel coffee with 2lbs of ice inside this cup. Why does every drink from here need to be 3/4 ice. And I had ordered two caramel iced coffees but he made one caramel and one mocha. They were horseplaying while taking my order. Very rude and unprofessional.
Terrible service after midnight for pick-ups. They force you to waste at least 30 mins of your time and go after so many cars ordering at the drive-through. That's just terrible service and management.
Service: 1
Friendly and quick
Atmosphere: 5
Food: 5
Service: 5
I was very happy with my food service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I had the footlong chili dog. It was soggy and very little cheese. My wife had a hot dog as well. She said hers was good, that's why they get 3 stars.
Atmosphere: 4
Food: 3
Service: 4
Strawberry cheesecake shake wasn't mixed and had zero cheesecake. None. Might have been a good strawberry shake if it had been mixed. Instead it was a cup of vanilla soft serve with strawberry jam at the bottom.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Fast and friendly service with a smile. Food was hot and fresh. Arrived in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Onion Rings, Mozzarella Sticks, Tots, Fries, Extreme Tots, Cheese Tots, Burger, Supersonic Bacon Cheeseburger Combo with Tater Tots, Super Sonic Double Bacon Cheeseburger
The prices at this location are definitely higher than other locations I am use to going to.
The food was good just the staff said my order was on its way out way before it actually got to me.
Atmosphere: 4
Food: 4
Service: 3
Ask for ketchup but didn't receive it, no grilled onions as requested, no strawberry lemonade just regular lemonade which was not ordered. Onion rings are not good.
Atmosphere: 1
Food: 2
Service: 1
Never had a problem but sometimes recharger drinks are water downed...
Atmosphere: 4
Food: 4
Service: 5
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