Starbucks
801 FM 1463, Katy
(281) 636-8917
Recent Reviews
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Great service.
Atmosphere: 5
Food: 5
Service: 5
Asked for a water was denied by Lexie and told it's only for "customers" because of a "new policy" asked for 2 earl grey packets which are sold ala carte denied again. I worked for Starbucks for 4 years the first thing they teach you is you don't call people customers you call them guests so that's the easy way to tell I'm being lied to. You're also told guest experience is put in priority over waste. So denial of service and poor guest experience. It's 80+ degrees outside this is pitiful behavior.
Atmosphere: 1
Food: 1
Service: 1
Always a great place to get your morning fresh cup of joe
Atmosphere: 5
Food: 5
Service: 5
Trust me on this one yall. Drive the extra 5 mins to the Katy mills location. They are so much nicer than the rude people they have working at this location. So over it and won’t be back.
Atmosphere: 5
Food: 5
Service: 1
This is a small Starbucks right off 10 Frwy exit 740 going East. It is very small inside, maybe 6 or 7 tables. Maybe 4 or 5 patio table. I was getting a to go coffee around lunch time. No indoor table options. But outdoor options .
Iced Coffee was served quickly, staff was busy, cashier was polite and I was greeted when I walked in.
But the counter and cream area was dirty and large coffee spill on the pick up counter no one did thing about in the 5-10 minutes I was there.
Restroom seemed ok on cleanliness.
Parking lot is also pretty tight but I found a parking spot pretty quickly. To me this is a grab and go location only. But stil needs to be clean in the dining area.
Parking: Space is busy and kind of tight for parking.
Kid-friendliness: This is not a kid friendly Starbucks location. Way too small.
Wheelchair accessibility: There is a wheel chair into their space.
Atmosphere: 2
Food: 5
Service: 5
Bad customer service and staff not trained well
Customer Service is vulgar, it looks like we are getting free stuff, I think Management does not care
Atmosphere: 1
Food: 1
Service: 1
Stopped in to grab a coffee and break and the store was filthy and workers weren't very pleasant. Service was quick. Glad it was just a pass through stop
Atmosphere: 2
Service: 2
Extremely rude staff at this location.
This is the second time I have ordered drinks at this location and the cup is all foam and no coffee. 3 sips out of it and it is empty.
We stopped for drinks in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Starbucks and there cake pops.
Atmosphere: 4
Food: 5
Service: 5
Why so slow? Every single time the line is 15+ minutes. Only Starbucks I’ve been to that is like this.
Service: 1
Traditionally managed restaurant, clean, friendly staff and exceptional service...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Sausage & Egg Wrap
Great coffee
Atmosphere: 5
Recommended dishes: Coffee Traveler - Pike Place Roast
Mijung was the sweetest!!! Usually get horrible experiences at Starbucks but everyone was just an angel.
Atmosphere: 5
Food: 5
Service: 5
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