You don’t clean the espresso machine before closing! Was told it was already cleaned 35 min before closing. Starbucks makes this right.
Atmosphere: 1
Food: 1
Service: 1
Maria Porras Ochoa
Horrible service This Indian lady scream at me for taking my time choosing a cup for a gift She told me not to touch them, she was very rude on Friday February 21 2025 at 5:00 if they read the review look at the shifts to know exactly who she was and teach her some customer service Never going back there
Helena Qin
Bad experience. No customer service when I asked to remake my drink as it’s sour, apparently lack of pumps of syrups when the girl made it. She refused and asked me to get a refund lol. They may lack of labor due to Mother’s Day, but I’m not driving to get a bad drink and just get a refund. Who’d refund for the time I’m wasting here?
Atmosphere: 2
Food: 1
Service: 1
Jairo Maldonado
Worst coffe ever and horrible customer service, wait 10min and I was the only customer and then the coffe taste like disposal water
Service: 1
Tajudeen Yusuff (Teejay)
Love this location
Jayme
Came at 8:41 on June 22 and the barista was on the phone and told me it was closed even thought it closes at 9
Service: 1
Laura Collins Rice
The best baristas are here! Super friendly, helpful, and always smiling!
Atmosphere: 5
Food: 5
Service: 5
Russell Munoz
Poor service. Was asked to wait while an order of three drinks were made, 10 minutes later my order had not been taken. I left without ordering.
Renet Gerges
Terrible customer service. I was asked 3 times if I wanted the whipped cream. I reuse my cup and should get a cup discount plus 25 ?. Because she forgot to put it in the system, she insisted that she doesn't have it in that system. It took her forever just to log in. No wonder it was empty.This location is not recommended at all!
I had ordered two white caramel mocha , the order came with worst service ever coffee was not been made in right way as always i buy it i ask the employee it is not good as always she told me to go to kroger and get refund she didn’t even over replacement and she was rude with bad attitude
Mr. Free
Thanks for all your great menu!!!
Hamid HYDERI
Lovely
Nathan Nguyen
Ordered 3 drinks only got 2 drinks. Ordered a cheese danish i got a cold one. I asked her to heat it for me and she ignored me. Only 5 minutes later tell me to go do it myself. On top of being SLOW.
Tim
Terrible customer service. The barista was on her cell phone the entire time, used the pike place grounds when I requested blonde, made my pour over through the brewing machine, and used entirely too many grounds! Unbelievable! If I didn't happen to like strong coffee this would not be tolerable, and it's definitely not the starbucks pour over I know and love. I fear if I complained she would just make it worse
You don’t clean the espresso machine before closing! Was told it was already cleaned 35 min before closing. Starbucks makes this right.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
This Indian lady scream at me for taking my time choosing a cup for a gift
She told me not to touch them, she was very rude on Friday February 21 2025 at 5:00 if they read the review look at the shifts to know exactly who she was and teach her some customer service
Never going back there
Bad experience. No customer service when I asked to remake my drink as it’s sour, apparently lack of pumps of syrups when the girl made it. She refused and asked me to get a refund lol. They may lack of labor due to Mother’s Day, but I’m not driving to get a bad drink and just get a refund. Who’d refund for the time I’m wasting here?
Atmosphere: 2
Food: 1
Service: 1
Worst coffe ever and horrible customer service, wait 10min and I was the only customer and then the coffe taste like disposal water
Service: 1
Love this location
Came at 8:41 on June 22 and the barista was on the phone and told me it was closed even thought it closes at 9
Service: 1
The best baristas are here! Super friendly, helpful, and always smiling!
Atmosphere: 5
Food: 5
Service: 5
Poor service. Was asked to wait while an order of three drinks were made, 10 minutes later my order had not been taken. I left without ordering.
Terrible customer service. I was asked 3 times if I wanted the whipped cream. I reuse my cup and should get a cup discount plus 25 ?. Because she forgot to put it in the system, she insisted that she doesn't have it in that system. It took her forever just to log in. No wonder it was empty.This location is not recommended at all!
Atmosphere: 1
Service: 1
Love this location
Restaurantji Recommends
I had ordered two white caramel mocha , the order came with worst service ever coffee was not been made in right way as always i buy it i ask the employee it is not good as always she told me to go to kroger and get refund she didn’t even over replacement and she was rude with bad attitude
Thanks for all your great menu!!!
Lovely
Ordered 3 drinks only got 2 drinks. Ordered a cheese danish i got a cold one. I asked her to heat it for me and she ignored me. Only 5 minutes later tell me to go do it myself. On top of being SLOW.
Terrible customer service. The barista was on her cell phone the entire time, used the pike place grounds when I requested blonde, made my pour over through the brewing machine, and used entirely too many grounds! Unbelievable! If I didn't happen to like strong coffee this would not be tolerable, and it's definitely not the starbucks pour over I know and love. I fear if I complained she would just make it worse
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