Do not order ahead. Multiple times, after waiting in the store for 15 minutes, they have to look up my mobile order and then start making it. The drive-through is usually faster but it’s also possible to get stuck without moving for an extended amount of time.
Atmosphere: 3
Food: 2
Service: 2
Sage
Catrina truly goes above and beyond, and her heart definitely showed today. Tipping people like her is easy. This is my second time at this location, and the team is always kind and focused. Now I can drive happily ☺️☕️
Atmosphere: 5
Food: 5
Service: 5
Suzan Tamimi
Alex is the best guy is always smiling and very helpful
Atmosphere: 5
Food: 5
Service: 5
Gem Hu
Love this shop. Food and services are amazing. Alex is one of the workers here and has such amazing service. He truly made my day. Always smiling no matter how late of the day.
Atmosphere: 5
Food: 5
Service: 5
Muhammad Ali Khan
This is the closest Starbucks from my house. Love the staff here. They are courteous and make very good coffee. I was served by Alex today who was very patient with my kids and helped them with their order.
Atmosphere: 5
Food: 5
Service: 5
Shawn Pierson
They get orders wrong about 50% of the time. Specially as a tea drinker I order a London Fog, which is always made with Earl Grey tea. For some reason, they often use the wrong tea which ends up tasting disgusting. When this happens I always have to get out of my car, walk into the store, and have a person with a bad attitude remake it. This kind of defeats the purpose of a drive through.
I've started going to the Fry Road location even though it's a further drive because they don't mess up orders.
Atmosphere: 3
Food: 1
Service: 2
alex ramen
The baristas Dan, Catrina, and Audrina had amazing hospitality.
Atmosphere: 5
Food: 5
Service: 5
Dong Li
Service was extremely disappointing. I went through the drive-thru and ordered a crème-based Mocha Cookie Crumble Frappuccino for my daughter. The barista made a Caramel Frappuccino instead and then blamed me for ordering the wrong drink. When I asked for it to be corrected, he said he could remake it but warned me that there was a long line behind me and I would “have to wait,” as if it were my fault. Completely unprofessional experience.
Atmosphere: 1
Food: 3
Service: 1
Venus Le
I just moved to the neighborhood last year and always loved my drinks at this location! Special shoutout to the employee who made my day today!!! Told her my name was Venus. Small gesture but turned my day around!
Drinks are very nice! Would recommend
Atmosphere: 5
Food: 4
Service: 4
Do not order ahead. Multiple times, after waiting in the store for 15 minutes, they have to look up my mobile order and then start making it. The drive-through is usually faster but it’s also possible to get stuck without moving for an extended amount of time.
Atmosphere: 3
Food: 2
Service: 2
Catrina truly goes above and beyond, and her heart definitely showed today. Tipping people like her is easy. This is my second time at this location, and the team is always kind and focused. Now I can drive happily ☺️☕️
Atmosphere: 5
Food: 5
Service: 5
Alex is the best guy is always smiling and very helpful
Atmosphere: 5
Food: 5
Service: 5
Love this shop. Food and services are amazing. Alex is one of the workers here and has such amazing service. He truly made my day. Always smiling no matter how late of the day.
Atmosphere: 5
Food: 5
Service: 5
This is the closest Starbucks from my house. Love the staff here. They are courteous and make very good coffee. I was served by Alex today who was very patient with my kids and helped them with their order.
Atmosphere: 5
Food: 5
Service: 5
They get orders wrong about 50% of the time. Specially as a tea drinker I order a London Fog, which is always made with Earl Grey tea. For some reason, they often use the wrong tea which ends up tasting disgusting. When this happens I always have to get out of my car, walk into the store, and have a person with a bad attitude remake it. This kind of defeats the purpose of a drive through.
I've started going to the Fry Road location even though it's a further drive because they don't mess up orders.
Atmosphere: 3
Food: 1
Service: 2
The baristas Dan, Catrina, and Audrina had amazing hospitality.
Atmosphere: 5
Food: 5
Service: 5
Service was extremely disappointing. I went through the drive-thru and ordered a crème-based Mocha Cookie Crumble Frappuccino for my daughter. The barista made a Caramel Frappuccino instead and then blamed me for ordering the wrong drink. When I asked for it to be corrected, he said he could remake it but warned me that there was a long line behind me and I would “have to wait,” as if it were my fault. Completely unprofessional experience.
Atmosphere: 1
Food: 3
Service: 1
I just moved to the neighborhood last year and always loved my drinks at this location! Special shoutout to the employee who made my day today!!! Told her my name was Venus. Small gesture but turned my day around!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place has gone downhill
Atmosphere: 1
Food: 1
Service: 1
Dan made my day! Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Very bad day with Alex customer service
Atmosphere: 1
Food: 1
Service: 1
Rude customer service of Alex made my day worse
We had a very bad experience with the customer service of the guy named Alex,
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