My sisters and I were there for after dinner mocha, grande Frappuccinos. And we shared a walnut bread. Our bill was somewhere around $23. We asked for extra ice so that the drinks would be thick. All three of us were disappointed with our drinks. Tasted basically like crushed ice with non-existent coffee or mocha flavor. If we hadn’t had the whipped cream with chocolate drizzle, there wouldn’t have been flavor at all. We missed the coffee and mocha flavors that we ordered our drinks for. Next time, we won’t ask for extra ice if that was the issue. If extra ice dilutes the flavors or lessens the volume of ingredients in the drink, that should be mentioned to us. These drinks are expensive and should be made correctly and with quality in mind. Can get ice anywhere, wanted flavors. The walnut bread was good.
Atmosphere: 4
Food: 2
Service: 3
X_Marissa_X
You know, I try to use the personal cup option to help "save the planet" but not at the expense of my wallet. This is the fifth time I haven't gotten the correct order or an incomplete order when using my personal cup. I try to report it on the app and online, but customer service makes it really difficult to do anything of the sort. The people are always very lovely but the end result seems to always be the same.
Atmosphere: 5
Food: 3
Service: 5
Prada L
Came in the drive thru 2/27/25 waited in line more than 10 minutes with only 4 cars ahead of me and still received a poorly made drink with a dirty lid.
Isabel DiGue
Good place only that sometimes they don't have the entire menu they offer available
Atmosphere: 4
Food: 5
Service: 4
Joe Sullivan
One of the worst Starbucks I’ve ever been to… my drinks never come out tasting how they usually taste. It’s always watered down or not made correctly
Eduardo Lopez
Bad service.
Andrea Cedillo
I've been there 3 times and the service is good but the place is very dirty, the drinks are not as good compared to other Starbucks. I would like them to improve with cleaning at least since it is located in a good place.
Atmosphere: 2
Food: 2
Service: 3
MARILYN POSADAS
Was also soo saddened to hear about the loss of Justin. This place won’t be the same. Agreed #wemissjustin
Atmosphere: 1
Ernesto Roman
Never have bagels, and the barista dropped my alternative choice so I had to leave without my food.
I am writing to express my dissatisfaction with the service I received at your store. I recently ordered Glinda’s Pink Potion with dragonfruit inclusions. However, upon picking up my order, I noticed that the dragonfruit was missing from the drink.
When I called to inquire, the manager informed me that there was not enough dragonfruit available, but this was not communicated to me when I received my order. Additionally, there was no apology offered for the oversight. I requested a refund, and I was told I needed to come back to the store to receive it. Upon returning, not only was the refund not provided, but they were able to add the dragonfruit to my drink, which further added to my confusion.
I am extremely disappointed with how this situation was handled, especially the lack of communication and customer service throughout the process. This experience has left me frustrated, and unfortunately, I cannot see myself returning to this location or recommending it to others.
I hope this feedback is taken seriously to improve future customer experiences.
Tieu Muoi
I am writing to express my dissatisfaction with the service I received at your store. I recently ordered Glinda’s Pink Potion with dragonfruit inclusions. However, upon picking up my order, I noticed that the dragonfruit was missing from the drink.
When I called to inquire, the manager informed me that there was not enough dragonfruit available, but this was not communicated to me when I received my order. Additionally, there was no apology offered for the oversight. I requested a refund, and I was told I needed to come back to the store to receive it. Upon returning, not only was the refund not provided, but they were able to add the dragonfruit to my drink, which further added to my confusion.
I am extremely disappointed with how this situation was handled, especially the lack of communication and customer service throughout the process. This experience has left me frustrated, and unfortunately, I cannot see myself returning to this location or recommending it to others.
I hope this feedback is taken seriously to improve future customer experiences.
Samantha Williams
Amazing service but the automatic window kept hitting my barista in the arm. management, do better
Atmosphere: 1
Food: 5
Service: 5
Evgeniia Kurochkina
Super quick service and their shaken espresso is amazing! Employees are always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Latte w Whipped Cream, Turkey Provolone & Pesto on Ciabatta
My sisters and I were there for after dinner mocha, grande Frappuccinos. And we shared a walnut bread. Our bill was somewhere around $23. We asked for extra ice so that the drinks would be thick. All three of us were disappointed with our drinks. Tasted basically like crushed ice with non-existent coffee or mocha flavor. If we hadn’t had the whipped cream with chocolate drizzle, there wouldn’t have been flavor at all. We missed the coffee and mocha flavors that we ordered our drinks for. Next time, we won’t ask for extra ice if that was the issue. If extra ice dilutes the flavors or lessens the volume of ingredients in the drink, that should be mentioned to us. These drinks are expensive and should be made correctly and with quality in mind. Can get ice anywhere, wanted flavors. The walnut bread was good.
Atmosphere: 4
Food: 2
Service: 3
You know, I try to use the personal cup option to help "save the planet" but not at the expense of my wallet. This is the fifth time I haven't gotten the correct order or an incomplete order when using my personal cup. I try to report it on the app and online, but customer service makes it really difficult to do anything of the sort. The people are always very lovely but the end result seems to always be the same.
Atmosphere: 5
Food: 3
Service: 5
Came in the drive thru 2/27/25 waited in line more than 10 minutes with only 4 cars ahead of me and still received a poorly made drink with a dirty lid.
Good place only that sometimes they don't have the entire menu they offer available
Atmosphere: 4
Food: 5
Service: 4
One of the worst Starbucks I’ve ever been to… my drinks never come out tasting how they usually taste. It’s always watered down or not made correctly
Bad service.
I've been there 3 times and the service is good but the place is very dirty, the drinks are not as good compared to other Starbucks. I would like them to improve with cleaning at least since it is located in a good place.
Atmosphere: 2
Food: 2
Service: 3
Was also soo saddened to hear about the loss of Justin. This place won’t be the same. Agreed #wemissjustin
Atmosphere: 1
Never have bagels, and the barista dropped my alternative choice so I had to leave without my food.
Service: 1
She wants Starbucks. I go get it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
employee miguel was extremely rude and unhelpful
I am writing to express my dissatisfaction with the service I received at your store. I recently ordered Glinda’s Pink Potion with dragonfruit inclusions. However, upon picking up my order, I noticed that the dragonfruit was missing from the drink.
When I called to inquire, the manager informed me that there was not enough dragonfruit available, but this was not communicated to me when I received my order. Additionally, there was no apology offered for the oversight. I requested a refund, and I was told I needed to come back to the store to receive it. Upon returning, not only was the refund not provided, but they were able to add the dragonfruit to my drink, which further added to my confusion.
I am extremely disappointed with how this situation was handled, especially the lack of communication and customer service throughout the process. This experience has left me frustrated, and unfortunately, I cannot see myself returning to this location or recommending it to others.
I hope this feedback is taken seriously to improve future customer experiences.
I am writing to express my dissatisfaction with the service I received at your store. I recently ordered Glinda’s Pink Potion with dragonfruit inclusions. However, upon picking up my order, I noticed that the dragonfruit was missing from the drink.
When I called to inquire, the manager informed me that there was not enough dragonfruit available, but this was not communicated to me when I received my order. Additionally, there was no apology offered for the oversight. I requested a refund, and I was told I needed to come back to the store to receive it. Upon returning, not only was the refund not provided, but they were able to add the dragonfruit to my drink, which further added to my confusion.
I am extremely disappointed with how this situation was handled, especially the lack of communication and customer service throughout the process. This experience has left me frustrated, and unfortunately, I cannot see myself returning to this location or recommending it to others.
I hope this feedback is taken seriously to improve future customer experiences.
Amazing service but the automatic window kept hitting my barista in the arm. management, do better
Atmosphere: 1
Food: 5
Service: 5
Super quick service and their shaken espresso is amazing! Employees are always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Latte w Whipped Cream, Turkey Provolone & Pesto on Ciabatta
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