I will tell you we drive out of our way EVERY day to go to this Starbucks in particular. Why? Because of Vivi! Not only are our drinks made to perfection every time but the customer service is above and beyond! She always greats us with a huge welcome smile, knows our names and knows our orders. It’s like we are showing up to a tiny little town coffee shop. She is such an asset to your team and as long as she is there we will keep coming!! Thank you Vivi for all that you do!
Atmosphere: 5
Food: 5
Service: 5
Helem Rivera
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Fivee Cin0
Took freaking 15 minutes to make my drink. As big woman make my drink and left on the blender and walk off and let me waiting. Extremely bad service.The place is not even pack around 4pm.
Atmosphere: 3
Food: 2
Service: 1
J Han Global, Inc.
Starbucks is always great. Except that they recently started charging for extra matcha powder in the green tea frappe. Since Starbucks opened they never charged for extra matcha in my green tea frappe but since last week they started charging $1.00 for each extra matcha scoop. Can you please change it back to no charge for that? I’m sure I’m not the only customer that’s annoyed by this new policy.
Atmosphere: 5
Food: 5
Service: 5
Rony Joy
Poor customer service 😥
Phung Tram
One of my favorite Starbucks locations! The staff is always so friendly and welcoming — they really make my day every time I stop by.
Atmosphere: 5
Food: 5
Service: 5
Timothy Johnson
Go check out this location, you will not be disappointed
Atmosphere: 5
Food: 5
Service: 5
Gustavo Graham
Slowest Starbucks in Houston
fitz-h palmer
Coffee and other beverages
Atmosphere: 5
Service: 5
Christina Avena
Koda is one of the nicest and most genuine people I've met. Truest form of customer service. Please take care of and pay them well!!
Taina has excellent customer service skills! My nonfat caramel macchiato was delicious and the best I ever had ! I recommend the Katy mills location to everyone who wants a great drink !
Atmosphere: 5
Food: 5
Service: 5
Patricia Raynor
Fast and friendly service! Our drinks tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
Natalie Whittington
I love the mugs !
Atmosphere: 5
Food: 5
Service: 5
Christina Nelson
Poor customer service. Not greeted when I was clearly standing there waiting for my mobile order. Decided to take a seat because I saw the drive through line and I’m a very patient person. Sat for almost 10 minutes when I approached the counter and asked if my drink was ready? My mobile order was in store and not for the drive through…which is where it was sitting. First impression was not good.
Atmosphere: 3
Food: 4
Service: 2
Michelle T
Slowest drive through I’ve ever been through for any coffee shop
I will tell you we drive out of our way EVERY day to go to this Starbucks in particular. Why? Because of Vivi! Not only are our drinks made to perfection every time but the customer service is above and beyond! She always greats us with a huge welcome smile, knows our names and knows our orders. It’s like we are showing up to a tiny little town coffee shop. She is such an asset to your team and as long as she is there we will keep coming!! Thank you Vivi for all that you do!
Atmosphere: 5
Food: 5
Service: 5
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Took freaking 15 minutes to make my drink. As big woman make my drink and left on the blender and walk off and let me waiting. Extremely bad service.The place is not even pack around 4pm.
Atmosphere: 3
Food: 2
Service: 1
Starbucks is always great. Except that they recently started charging for extra matcha powder in the green tea frappe. Since Starbucks opened they never charged for extra matcha in my green tea frappe but since last week they started charging $1.00 for each extra matcha scoop.
Can you please change it back to no charge for that? I’m sure I’m not the only customer that’s annoyed by this new policy.
Atmosphere: 5
Food: 5
Service: 5
Poor customer service 😥
One of my favorite Starbucks locations! The staff is always so friendly and welcoming — they really make my day every time I stop by.
Atmosphere: 5
Food: 5
Service: 5
Go check out this location, you will not be disappointed
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks in Houston
Coffee and other beverages
Atmosphere: 5
Service: 5
Koda is one of the nicest and most genuine people I've met. Truest form of customer service. Please take care of and pay them well!!
Service: 5
Restaurantji Recommends
Taina has excellent customer service skills! My nonfat caramel macchiato was delicious and the best I ever had ! I recommend the Katy mills location to everyone who wants a great drink !
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service! Our drinks tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
I love the mugs !
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. Not greeted when I was clearly standing there waiting for my mobile order. Decided to take a seat because I saw the drive through line and I’m a very patient person. Sat for almost 10 minutes when I approached the counter and asked if my drink was ready? My mobile order was in store and not for the drive through…which is where it was sitting. First impression was not good.
Atmosphere: 3
Food: 4
Service: 2
Slowest drive through I’ve ever been through for any coffee shop
Atmosphere: 1
Food: 1
Service: 1
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