The drink itself was good; however, I requested easy ice, and it was even noted on the cup, yet I still received a drink filled with ice. This has happened more than once. Picture enclosed n some of the ice melted and it still a lot in there.
Diana Gonzalez
My order was perfect and my protein box was also good.
Atmosphere: 5
Food: 5
Service: 5
J D
The line was ridiculously long & the summer refresher drink wasn't good.
Atmosphere: 2
Service: 3
Samantha Hallenus
Great location, I was staying within walking distance. They were never out of ingredients. The staff was great. They were fast. Went twice during my stay.
Atmosphere: 4
Food: 4
Service: 5
Ana
There’s no way yall are real bc why is my cup 75% ice ??
Food: 3
Service: 2
Kim Ross
Great customer service, clean store,& great coffee.
Atmosphere: 5
Food: 5
Service: 5
Adam W.
Amazing service, some really helpful superstars here! 🙌🏻
Atmosphere: 5
Service: 5
Hina Suleman
Always good
Atmosphere: 5
Food: 5
Service: 5
Marinelly Cano Serrate
Thank you so much Ivan for the great service! He makes the best coffees!
Atmosphere: 5
Food: 5
Service: 5
Natalia Castro
We ordered our drinks through drive through and am upset because only 1 of the 2 drinks came out the way we ordered them. I had ordered the new Iced Horchata Oatmilk Shaken Espresso w Horchata cold foam, I always order a grande but ask for it in a venti cup so they have more room to add all the cold foam and I asked for light ice. I received regular ice and my drink in the grande, but the other drink we ordered that was also a grande in a venti came out the way we ordered it. I don't normally get Starbucks or go out of my way to get it so its just annoying that when I decide to indulge I can't even get it the way I wanted it.
Ordered a strawberry açaí refresher with water on the app for delivery. I got all my other drinks (pink drink, dragonfruit refresher, and shaken espresso) correct but I got a pink lemonade instead of the strawberry acai refresher. Nothing else in it, no strawberry açaí refresher mix in it but just pink lemonade which I didn’t even want lemonade in it anyways. Called customer service and was told that DoorDash would help me which I got a refund but it wasn’t DoorDash’s fault, this is the Starbucks location at fault. I did not have time to go and reorder since the person it was for was leaving.
Claudia Reyes
I love coming to this location, Ivan is the best , always friendly and amazing customer service! Thanks Ivan God bless you !
Atmosphere: 5
Food: 5
Service: 5
Faith Nagle
Sat down to work, and got my drink very fast.
Atmosphere: 5
Food: 5
Service: 5
Britany Robles
Disappointed Birthday Experience at My Regular Starbucks
I come to this Starbucks at least once a week, if not more, and usually have a great experience. That’s why I was especially excited when I received an email about my birthday reward—I was looking forward to treating myself on my actual birthday.
When I went through the drive-thru yesterday, I let them know I wanted to use my birthday reward. I assumed everything was taken care of, but later, when comparing receipts with a friend, I realized they never actually applied the reward.
This morning, I went back, showed them the birthday email, and explained the situation. I expected they’d make it right, especially since I did try to use the reward on my birthday. But instead, I was told, “Sorry, you would have had to use it yesterday.” No effort to make it right, no real acknowledgment that I did try to use it yesterday—it just felt dismissive.
It’s disappointing to feel like your loyalty doesn’t count when it matters. I still love this Starbucks, but this experience left a bad taste in my mouth—definitely not what I expected from a place I visit regularly.
The drink itself was good; however, I requested easy ice, and it was even noted on the cup, yet I still received a drink filled with ice. This has happened more than once. Picture enclosed n some of the ice melted and it still a lot in there.
My order was perfect and my protein box was also good.
Atmosphere: 5
Food: 5
Service: 5
The line was ridiculously long & the summer refresher drink wasn't good.
Atmosphere: 2
Service: 3
Great location, I was staying within walking distance. They were never out of ingredients. The staff was great. They were fast. Went twice during my stay.
Atmosphere: 4
Food: 4
Service: 5
There’s no way yall are real bc why is my cup 75% ice ??
Food: 3
Service: 2
Great customer service, clean store,& great coffee.
Atmosphere: 5
Food: 5
Service: 5
Amazing service, some really helpful superstars here! 🙌🏻
Atmosphere: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Thank you so much Ivan for the great service! He makes the best coffees!
Atmosphere: 5
Food: 5
Service: 5
We ordered our drinks through drive through and am upset because only 1 of the 2 drinks came out the way we ordered them. I had ordered the new Iced Horchata Oatmilk Shaken Espresso w Horchata cold foam, I always order a grande but ask for it in a venti cup so they have more room to add all the cold foam and I asked for light ice. I received regular ice and my drink in the grande, but the other drink we ordered that was also a grande in a venti came out the way we ordered it. I don't normally get Starbucks or go out of my way to get it so its just annoying that when I decide to indulge I can't even get it the way I wanted it.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Ordered a strawberry açaí refresher with water on the app for delivery. I got all my other drinks (pink drink, dragonfruit refresher, and shaken espresso) correct but I got a pink lemonade instead of the strawberry acai refresher. Nothing else in it, no strawberry açaí refresher mix in it but just pink lemonade which I didn’t even want lemonade in it anyways. Called customer service and was told that DoorDash would help me which I got a refund but it wasn’t DoorDash’s fault, this is the Starbucks location at fault. I did not have time to go and reorder since the person it was for was leaving.
I love coming to this location, Ivan is the best , always friendly and amazing customer service! Thanks Ivan God bless you !
Atmosphere: 5
Food: 5
Service: 5
Sat down to work, and got my drink very fast.
Atmosphere: 5
Food: 5
Service: 5
Disappointed Birthday Experience at My Regular Starbucks
I come to this Starbucks at least once a week, if not more, and usually have a great experience. That’s why I was especially excited when I received an email about my birthday reward—I was looking forward to treating myself on my actual birthday.
When I went through the drive-thru yesterday, I let them know I wanted to use my birthday reward. I assumed everything was taken care of, but later, when comparing receipts with a friend, I realized they never actually applied the reward.
This morning, I went back, showed them the birthday email, and explained the situation. I expected they’d make it right, especially since I did try to use the reward on my birthday. But instead, I was told, “Sorry, you would have had to use it yesterday.” No effort to make it right, no real acknowledgment that I did try to use it yesterday—it just felt dismissive.
It’s disappointing to feel like your loyalty doesn’t count when it matters. I still love this Starbucks, but this experience left a bad taste in my mouth—definitely not what I expected from a place I visit regularly.
I love Starbucks.
2% latte my fav
Atmosphere: 5
Food: 5
Service: 5
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