Starbucks
25015 Westheimer Pkwy, Katy
(346) 306-7203
Recent Reviews
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Out of feta wrap again
Out of jalapeño wrap
Just no attention to keeping food in stock
Atmosphere: 3
Food: 5
Service: 1
This is a terrible place to go. The staff racially profiled me. I waited for minutes for someone to attend to me and no one did, until a white lady came in and was attended to instantly. Shame
Atmosphere: 1
No problems great people really nice
Service: 5
Always enjoy my time here
Watch out for the ghost tho, will steal your scones
Atmosphere: 5
Food: 5
Service: 5
I came here for my birthday drink on August 26. I got my usual drink (a modified caramel ribbon crunch) so I know exactly how it should taste. The drink I got was highly disappointing. It tasted like water. There was no crunch toppings and my cup was not lined with caramel. It tasted like they put a third of my requested drink and fill the rest with water, then topped it off with whipped cream and caramel then gave it to me. I understand that the birthday drink is complimentary, but this was extremely unsatisfying.
Food: 1
Mocha cookie crumble frap! 1 of my favs 😘
Atmosphere: 5
Food: 5
Service: 5
1st time there for a treat and everything was on point love the Emergy from Abby. (Believe thats her name) made my Day much better than it was.
Atmosphere: 5
Food: 5
Service: 5
I will stop here because Starbucks is reliable across locations, and this one isn’t far from work for me. However, I would advise not going in the mornings. The lunch crew is friendly, always gets your order right, and is always fast. The morning crew is not. They’re never busy like most Starbucks usually are, yet they take a while complete orders, and this last Friday when they gave me a hot drink instead of iced (not a big deal at all, it happens) they seemed to have an attitude about the correction, and the girl at the drive thru (with the large headband) didn’t say anything when she handed it back to me, just shook the drink by the window, which was incredibly rude, and she’s never professional anyways. The afternoon crew is good but I’ll drive farther if I go out for coffee given this last time.
Atmosphere: 2
Food: 3
Service: 2
As much as I love Starbucks coffee as I will never go back to this location again unless I speak to mgmt. What happenes is that we were sitting outside and they closed 8:30. At 8:32 my 4 year old needed to go to the bathroom urgent (number 2) there were 4 people in there. All of them watching us standing out there (almost begging) for my son to use rhe bathroom quick but they rudely and carelessly said no and ignored us. We left all our belongings and i literally ran with my son to the boxing place next door that was also closed but opened the door for us and let my son in. Very rude and unprofessional and obviously none of them has kids or understands how to deal with an emergency situatioj like that. Not a very nice for their community who pays for the coffee that pays foe their salaries. They need to have more sense of community. I can only imagine how they will act if we get another hurricane like last year 😞
Atmosphere: 1
Food: 5
Service: 1
The atmosphere is excellent, looks brand new.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not sure if they’re short staffed or what but they take entirely too long, this isn’t fresh food so i’m not sure why it takes 20 minutes for a drink and 1 food item when the store isn’t busy.
I WAS THE ONLY ONE THERE and IT TOOK 10 MINUTES FOR ONE GODDAM DRINK IM NEVER COMIN BACK
Love my morning latte
I like this location for bring my two girls (Lab and Cane Corso) for pup cups every weekend.. every now and then I get art work on my coffee cup and I’m here for it 💜Thank you to the weekend baristas for the love. Riley and Luna appreciate your prompt pup cup treats 🐾
Atmosphere: 4
Food: 4
Service: 5
I was waiting 35 minutes for a drink!!
Atmosphere: 1
Food: 1
Service: 1
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