Emily the barista was by herself in the morning. That’s not her fault but she was having a full on conversation on speaker, with her friend on the phone while there are 3 people in front of me in line waiting. There was also black stuff (maybe burnt pieces from another food?) in my plum danish. She does not care and offered unprofessional service.
Atmosphere: 5
Food: 2
Service: 1
Marcela Diaz
Justo 1 employee 😞
Atmosphere: 5
Food: 3
Service: 3
Lina Arzayus
I came for a coffee and there was no one else in line than me. I waited for almost 5 minutes for the barista to at least look at me and help me, but it never happened. She just ignored me (the girl with the red hair). When I turned around to leave, she looked at me really badly and she didn't care that I didn't buy anything. I don't usually leave this type of review but I recommend you to look for staff who have human qualities at least to greet and provide good service.
K L
The woman working the counter was probably the rudest barista I’ve ever met. Kroger, Starbucks you need to do better.
Atmosphere: 2
Food: 4
Service: 1
Dilip Rathod
Globally my favourite coffee: Starbucks & Costa coffee.
Atmosphere: 4
Food: 4
Service: 4
GabHen MF
I’ve been to this startbucks 5 times since it’s the closest to my house. EVERY SINGLE TIME the barista there is super rude and the crappiest thing that it’s never the same one. I placed an online order which they got wrong. When I arrived there I needed to get sleeves but no one was there to help me. I kept saying Hello, Hello…. Until finally the barista comes out with the worst attitude ever.I’m taking by business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Satvik
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Atmosphere: 1
Food: 1
Service: 1
Augusta Nwokafor
Starbucks is always Starbucks.
Gulya A
Do not go this place!!! This girl is so rude and can’t make any of beverages!!! I ordered first pistachio Frappuccino … she did .. I tasted it was horrible… I asked is that really Frappuccino Pistachio… is it ingredients changed because it’s doesn’t taste like … I asked to replace to Frappuccino cookie cramble… which is absolutely different one she gave me… and yes tastes horrible …and doesn’t look that at alllll .. where is management ??????
Atmosphere: 1
Food: 1
Service: 1
Shalaka Godse
The matcha latte doesn't have much match its mostly milk , but most of the other drinks are alright.
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Atmosphere: 1
Food: 1
Service: 1
Michael G M
Nov 2023 - Starbucks inside Kroger on Gaston/Falcon Landing was ? today. I made my annual purchase of their Christmas Blend coffee. It's the BEST coffee they make. It was not busy. It was clean. The shelves were fully stocked. I got my bag, took it yo the self checkout, and ? boom, it was done!Dec 2023 - went to Kroger early today for gift cards. They have a good variety and wide selection to choose from here.
Atmosphere: 4
Food: 5
Service: 3
D B
Stood there waiting well over 5 min , the Starbucks associate Emily looked at us and went back to talking to another Kroger associate ignoring us again until what looked like a supervisor walked by … if your busy acknowledging the customer but no your were just chatting and ignoringUpdate: came back again same girl at the counter Emily, tried giving it a chance .. she was rude yet again.. in talking to my husband to get his order .. she chimed in talking over me with sarcastic commentary that was not needed…At this point I’ll go back to other coffee companies near by… is it so hard to get service with a smile, or a nice overall experience.. telling me you know what he wants .. rolling your eyes is not necessary nor the comment …
Atmosphere: 2
Food: 2
Service: 1
Sathvik
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Emily the barista was by herself in the morning. That’s not her fault but she was having a full on conversation on speaker, with her friend on the phone while there are 3 people in front of me in line waiting. There was also black stuff (maybe burnt pieces from another food?) in my plum danish. She does not care and offered unprofessional service.
Atmosphere: 5
Food: 2
Service: 1
Justo 1 employee 😞
Atmosphere: 5
Food: 3
Service: 3
I came for a coffee and there was no one else in line than me. I waited for almost 5 minutes for the barista to at least look at me and help me, but it never happened. She just ignored me (the girl with the red hair). When I turned around to leave, she looked at me really badly and she didn't care that I didn't buy anything.
I don't usually leave this type of review but I recommend you to look for staff who have human qualities at least to greet and provide good service.
The woman working the counter was probably the rudest barista I’ve ever met. Kroger, Starbucks you need to do better.
Atmosphere: 2
Food: 4
Service: 1
Globally my favourite coffee: Starbucks & Costa coffee.
Atmosphere: 4
Food: 4
Service: 4
I’ve been to this startbucks 5 times since it’s the closest to my house. EVERY SINGLE TIME the barista there is super rude and the crappiest thing that it’s never the same one. I placed an online order which they got wrong. When I arrived there I needed to get sleeves but no one was there to help me. I kept saying Hello, Hello…. Until finally the barista comes out with the worst attitude ever.I’m taking by business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Atmosphere: 1
Food: 1
Service: 1
Starbucks is always Starbucks.
Do not go this place!!! This girl is so rude and can’t make any of beverages!!! I ordered first pistachio Frappuccino … she did .. I tasted it was horrible… I asked is that really Frappuccino Pistachio… is it ingredients changed because it’s doesn’t taste like … I asked to replace to Frappuccino cookie cramble… which is absolutely different one she gave me… and yes tastes horrible …and doesn’t look that at alllll .. where is management ??????
Atmosphere: 1
Food: 1
Service: 1
The matcha latte doesn't have much match its mostly milk , but most of the other drinks are alright.
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Atmosphere: 1
Food: 1
Service: 1
Nov 2023 - Starbucks inside Kroger on Gaston/Falcon Landing was ? today. I made my annual purchase of their Christmas Blend coffee. It's the BEST coffee they make. It was not busy. It was clean. The shelves were fully stocked. I got my bag, took it yo the self checkout, and ? boom, it was done!Dec 2023 - went to Kroger early today for gift cards. They have a good variety and wide selection to choose from here.
Atmosphere: 4
Food: 5
Service: 3
Stood there waiting well over 5 min , the Starbucks associate Emily looked at us and went back to talking to another Kroger associate ignoring us again until what looked like a supervisor walked by … if your busy acknowledging the customer but no your were just chatting and ignoringUpdate: came back again same girl at the counter Emily, tried giving it a chance .. she was rude yet again.. in talking to my husband to get his order .. she chimed in talking over me with sarcastic commentary that was not needed…At this point I’ll go back to other coffee companies near by… is it so hard to get service with a smile, or a nice overall experience.. telling me you know what he wants .. rolling your eyes is not necessary nor the comment …
Atmosphere: 2
Food: 2
Service: 1
There is always no one inside, we just have to wait 20mins and leave, even if we let the Kroger people know, still no use. Better to close this store and not make customers wait and waste their time.
Atmosphere: 1
Food: 1
Service: 1
Lots of ice and unfriendly people.
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