Starbucks
2015 N Mason Rd, Katy
(832) 773-4626
Recent Reviews
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I’ve been going to Starbucks for 20+ years and have never experienced worse service. Baristas are rude, assuming and judgmental. I have reported this location and my experience to customer service.
Service: 1
B3low average starbucks. Expected more. Took forever it seemed for my order. Lame atmosphere 😒
Atmosphere: 3
Food: 4
Service: 3
Very nice staff and good atmosphere
Atmosphere: 5
Food: 4
Service: 5
Extremely slow slowest Starbucks I've been to
lt's hard for me to give a coffee shop, especially Starbucks, a five star review. Come on, it's coffee!
Freshly renovated, clean, the staff is friendly. Service seemed fast enough.
Atmosphere: 4
Service: 4
Whenever I try this location each time I get my coffee, the taste is horrible. It’s just water and milk. That’s it. You can’t taste coffee. And the staff seems very nice, but I don’t think they know what they doing.
My last several visits I have found myself stating yes I would like my whip cream. What's a Carmel Frappuccino without whipped cream and a cookie crumble.
Atmosphere: 4
Service: 3
False Advertisement!!!!!! They’re advertising on the app and at the Starbucks stores! Get a free refill on handcrafted coffee, regular coffee and drinks!!! When I requested to get “free refill “ (first time) the guy refused with an ugly face! I said there’s a big sign on the table where it says that clearly!
My Husband & I Ordered 2 Chocolate White Mochas ...(Hot) Thru The Drive-thru On Mother's Day 5-11-25 Sunday.Our Coffee Was Bitter,Tasted Horrible!!!Smh! Really Ruined The Start Of My Mother's Day!
Atmosphere: 1
Food: 3
Service: 3
Bad experience, the barista on the drivetru was so rude , withe guy with blonde long hair. The manager of the place , has to teach this guy how to treat people.
Restaurantji Recommends
I dont recommend this location. I placed a mobile order at 5:37 p.m. and it said it will take 6 to 9 Minutes around 5:42pm. 2 customers came after me and placed their orders and received their orders before me. So I went to the counter and asked the girl with the pins on her hat what happened to my mobile order that I placed and she said sorry for the wait. But almost 30min for a mobile is inconvenience.
Atmosphere: 1
Food: 1
Service: 1
Generally, I only give 3-star ratings to Starbucks locations when they've exhausted their food supply, which happened in this instance, leaving only Egg Bites. However, the Frappe I ordered was enjoyable.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich, Caramel Ribbon Crunch Frappucino
I had an order with $40 and when i gave the waiter DANIA $100 I’ve been told that we don’t have change and she didn’t make the effort to find it
Bad service in this location
Atmosphere: 1
Service: 1
This is the worst starbucks drive thru experience I had. The barista at the drive thru window doesn’t have any basic manners how to deliver it.
Don’t go to this outlet or else you will end up wasting your money.
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks on the planet.
Atmosphere: 1
Food: 1
Service: 1
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