Subway
22001-B Westheimer Pkwy, Katy
(281) 599-3788
Recent Reviews
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Guy at the front is always rude whenever you order no matter what time you go.
Absolutely horrible. I walk in…a black hair guy is standing making sandwiches. Doesn’t even acknowledge me doesn’t say hi no eye contact, nothing. I wait a good 30 seconds then I say “hi” he looks up and says hi, goes back to making sandwiches. I wait another 30 seconds, I ask him if there is anyone else working that can take my order, he looks up and says no it’s just me. I ask “will I have to wait until u finish those two sandwiches and he looks up and says yes. I say “ I ask because I’m in a hurry and need to leave if that is the case” he kept making sandwiches. I understand if you’re the only one working and you’re fulfilling an order before mine. I get it. But to have me stand there and never acknowledge me or even look up. A “I’ll be with you soon as I finish this order” would have been nice. Horrible customer service. I rather go to a different Subway than to stop there again.
Atmosphere: 1
Food: 1
Service: 1
Ordered a footlong sandwich and a drink through the app, but when I went to pick them up, the staff informed me that the drink was unavailable and offered no alternative solution. To make matters worse, when I went to eat, I discovered that I had only received a 6-inch sandwich! Fortunately, I didn’t leave the store, as I would have faced significant consequences.
Atmosphere: 3
Food: 4
Service: 3
This place isn't the best, but this is where I met the woman that is now my wife for the first time.
Atmosphere: 4
Food: 5
Service: 4
Good food nice staff
Atmosphere: 4
Food: 5
Service: 5
Easy light dinner for family
Atmosphere: 5
Food: 5
Service: 5
I ordered a grilled chicken salad but was given a protein bowl. Did not want cheddar cheese but it was in the bowl and no lettuce. I called the location 7 times but no one answered.
Food: 1
Service: 1
I don’t understand how the business is running on when No one pick up the call.However The tuna sandwich I picked up today absolutely worst ever .
Very rude associate watch out for him he is awful! Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Really Friendly Staff! As soon as my family and I walked in, we felt good energy! Fast and easy ordering process!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Subway has turned one of the top 5 lunch places to stop for lunches i love the Italians section.
Atmosphere: 4
Food: 4
Service: 4
This staff at this location are very unprofessional. I ordered a meatball sub online for pickup and had my husband to go pick it up for me. He gets there about 45 min later, and they tell him they are out of meatballs. That’s not their fault, but what is their fault is failure to call me . They tell him I can pick another sandwich, so I decided to get buffalo chicken. Well the buffalo chicken barely had any buffalo sauce (see picture below). I will not be going back to this location.
Picked up food. The food order was ready and on time. Generous with the requests. Clean location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Meatball Marinara, Veggie Patty, Buffalo Chicken, Veggie Delite
This was embarrassing a flat bread Philly with no meat or cheeee. Like 3 pieces Worst I have ever seen from a Subway Taco Bell looked like a 5 star restaurant compared to this placeAvoid !
Food: 1
$8+ for a Skimpy footlong, "toasted," with "extra" sauce...
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