Subway

21020 Highland Knolls Dr Suite 8, Katy
(281) 579-3200

Recent Reviews

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Taijae McDowell

Terrible service,food disgusting and Order was completly wrong from what I ordered. Was not greeted for at least 5 minutes when I walked in to start my order while workers were on their phone ignoring me.

Atmosphere: 1

Food: 1

Service: 1

tristan roth-bianchini

Very nice and fast service

Atmosphere: 5

Food: 5

Service: 5

Gaby A

- Negative for service
The employee there is terrible is always grumbling under her breath. It makes the whole experience terrible. Will definitely not recommend nor return. There’s plenty of other sandwich places.

Atmosphere: 1

Food: 1

Shafaddin Bayramzadeh

Absolutely unacceptable experience, and sadly, not the first time. I placed an order for a footlong cookie and 4 white macadamia cookies, which the store accepted. Then came the delays multiple driver changes, followed by a text from the driver saying items were missing. No one picks up the phone at the store, and customer support is just as unreachable.I specifically asked to replace the footlong with white macadamia. What did they send instead? RAISIN COOKIES which I’m allergic to. Not only that, they had the nerve to charge for it, despite getting the order completely wrong.
This isn't just poor service it’s careless, reckless, and dangerously irresponsible, especially with allergies involved. I have no doubt the staff deliberately ignore requests and substitute items without care — it’s happened before.

If you’re out of something, mark it as unavailable on Uber Eats. It’s not hard. It just takes a tiny bit of professionalism, which this store clearly lacks.

Until the staff are trained to respect customers and take allergies seriously, this store has no business fulfilling online orders. Shameful service. Zero accountability. Never again.

Atmosphere: 1

Service: 1

Pollie Pop (Southside Pollie)

Always fresh even when they are about to close

Atmosphere: 4

Food: 4

Service: 4

martin anderson

Excellent service by Bryan

Atmosphere: 5

Food: 5

Service: 5

Korbin Mosley

Bryan was AMAZING! Such a kind soul, really turned my day around. Grateful to him! ❤️

Atmosphere: 5

Food: 5

Service: 5

Yasir Alfa

Customer service is top tier and I loved my sandwich

Atmosphere: 5

Food: 5

Service: 5

Lizeth Gonzalez

Amazing customer service

Atmosphere: 5

Food: 5

Service: 5

Layth M M

good tuna sandwich

Atmosphere: 5

Food: 5

Service: 5

ZAHRAA ALHADDAD

amazing food

Atmosphere: 5

Food: 5

Service: 5

Ali Almashhadani

nice atmosphere

Atmosphere: 5

Food: 5

Service: 5

Oh Nah

It was very fast and clean I didn’t have to wait long

Atmosphere: 5

Food: 5

Service: 5

Alexander Martin

Amazing subway great service and food handling and amazing online service Brian handled my sandwich with care would come here again.

Atmosphere: 5

Food: 5

Service: 5

Scarlett Aguilar

Great location!

Atmosphere: 5

Food: 5

Service: 5

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