Subway
9550 Spring Green Blvd Suite 430, Katy
(281) 574-8888
Recent Reviews
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well, second time ordering online for 4 people from this location. Second time around order was missing tomatoes on 1 sandwich, cheese on two sandwiches… had to substitute one sandwich, stated exactly what I wanted and still got the third sandwich wrong.. i give up…
Atmosphere: 4
Food: 3
Service: 4
Customer service is non existent in that place they are rude and nasty, reading the reviews I'm surprised the owner hasn't done something about it. Your store sucks, it's the worst subway in the area.
Atmosphere: 1
Food: 1
Service: 1
So I was with my dauther and it was our turn the girl was realy rude with us because I didn't speak English my dauther tried to help me but the girl just ignore then my dauther ask if the bread could be soft the girl did not pay atencion then we were going To eat and we did not have napkins so we were going to get some and the girl said she had gave us some but she did not the food was not that good I realy didn't like this subway one star😡
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
Where do I even begin?. I wish I could give zero stars. Veggies are not fresh, and the finished sandwich just messy, like what a two year old put together. I'm never coming back here.
Atmosphere: 1
Food: 1
Service: 1
I stood at the counter for 40 minutes before being helped. There was only 1 person working, and online orders took priority over in person guests. I stood there while online customer after online customer walked in and got served before me. Even those who placed their orders 5 minutes before walking in got served before me. Six people were in line behind me they ALL left before ordering. The only reason I stayed was because my 90 year old parents really wanted me to get subway for them. The manager should do better, hire more people or show up herself. Why loose customers and why make in person guests go unserved?
Kid-friendliness: Don't take your kids here unless they are ok with standing in line for an hour to order.
Atmosphere: 1
Food: 4
Service: 1
Went to get a sandwich which yea it tasted good but getting rushed out of there so the older lady behind the counter can get rid of customers is ridiculous. Just because of her I will never come back to this location terrible customer service.
Atmosphere: 1
Food: 3
Service: 1
I placed an order online and ordered the chicken teriyaki and got stake!!! Then I called like 20 times they did not answer. Terrible service 2 people there doing nothing and they can't even answer the phone.
They finally answered as I was explaining the issue with my order. They were very rude and hung up on me. He is a tall young man and an old lady with orange hair. After the comments, this place needs to be closed down, I am shocked they are still in business.
Atmosphere: 1
Food: 1
Service: 1
Good service and good atmosphere
Atmosphere: 5
Food: 5
Service: 5
Very rude! I don’t understand why all such easy things the server simply just wanted to make you unhappy!
Atmosphere: 1
Food: 1
Service: 1
I have been coming to this location for 3 years now. It was not until a new manager, who touts her many years of service with subway, started working at this location that I felt motivated to leave a review. She creates an atmosphere that is adversarial if one deviates from what she understands as the norm for construction of a sandwich or salad bowl. She is honestly rude, and she turns what should be a straightforward, simple transaction into an interaction that gives me hesitate the moment before I walk in the door; I ask myself “could I eat elsewhere to avoid contact with this person?”
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
Restaurantji Recommends
No English speaking employees to make the sandwich
Service: 1
No English speaking employees to make the sandwich
Service: 1
I came to eat here earlier this week and let me start by saying that Isella and Isabella are absolute rockstars at their job! ? They are not only quick and efficient, but they also have such a friendly and kind demeanor that makes every visit to Subway a delight. They are fast in preparing your order, ensuring that you get your delicious sandwich in time. And let me tell you, their attention to detail is spot on! You can trust them to make your sandwich exactly the way you like it. Their positive energy brightens up your day. Their quickness, efficiency, and friendly nature make them an absolute joy to interact with at Subway. If you're in the mood for a tasty sandwich and an amazing customer experience, definitely visit this Subway. You won't be disappointed! ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey Melt Footlong Melt, Chip Selection
Pathetic experience service from Teresa on Spring Green Subway . She has no patience and don’t know how to receive customers .. No soft skills at all absolutely zero for her
Service: 1
Staff is friendly and already know my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chicken
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