Your top quality staff!!! The unique service. Mr. Alexander very attentive. congratulations đđ
Atmosphere: 5
Food: 5
Service: 5
Tiffany Scarlett
Cesar does a great job !!!
Atmosphere: 5
Food: 5
Service: 5
Kenesha A
This is my third time trying to write this review out and the screen keeps refreshing, which is irritating me even more. I went to this location today around 7:30 PM to pick up a curbside order that I placed on their mobile app when I got to the store. I received the notification that said my sandwich was ready and that a worker would be out momentarily to bring me my food. I sat outside 10 minutes before deciding to get out because there were no workers inside of the window and my sandwich was not ready when I went into the store. I sat there for about five minutes. I yelled out hello a few times, even went on the side of the building and knocked on the employee door to try and gain assistance and to no avail that I get an answer from anyone There were additional customers that came in the store trying to place an order. They didnât receive any assistance either so they ended up leaving. I decided to call 911 because I wanted to make sure that everything was OK at this location. The door was open. The open sign was on. I was able to walk into their facility with no issues yet, there are no workers Come to find out after being there for about 30 minutes. I my daughter ended up spotting a worker outside sitting in her car the worker did not speak any English so she came up, trying to talk to me, but didnât speak any English. I did not have a sandwich. I did not have my money and there were no workers in the store to be able to help me at 8:13. Another car pulls up and itâs a manager from a different subway location. The manager comes in and apologizes to me and I asked her for my money back. I asked her what was going on. Iâve never experienced anything like this to any SUBWAYÂź ever in my life. She proceeded to say that the worker that was sitting outside watching me in the store the entire time she said that the lady was threatened by a previous customer and feared for her life so she decided to sit outside And just sit in her car now I would Iâm having trouble understanding and if if youâre scared there should be some sort of protocol to at least put a sign on the door. Turn the lights off turn a sign off lock the front door possibly go out the back and wait in your car youâre afraid for your safety but no the door was left open. The open sign was on, and I sat in a store 30 minutes without my food without my money back or any kind of assistance from anyone I tried calling the store location for the phone to continue to just disconnect. It did not ring not one time once the manager got there she told me that I would receive a refund, but it would take a few days in order for me to get that back. I really feel like the protocols or procedures at this location. Should be changed if youâre going to have associates working at this location we should at least have someone there that is bilingual or speaks more than one language thatâs most likely What caused an issue with previous customers. Thereâs no one there that speaks any kind of English now I apologize and I feel bad for this person being threatened, but this was a very terrible experience for me tonight. I also utilize points for an order that I never received. I didnât even want them to make my food anymore at that point. I just wanted my money back. I wanted to write this review to share this with anyone else who may have experienced anything similar but Subway this is not acceptable. You all need to review your policies and make a change. This was not a great experience for myself.
Atmosphere: 1
Food: 1
Service: 1
Tammy
It was awesome food I enjoyed it and the employee ceasar was an awesome employee and was very kind and very generous to me as a customer. I would come back here again to eat more food.
Atmosphere: 5
Food: 5
Service: 5
Brian Pawlowski
Set 30 minutes to get and they find a way to charge you $14 each for 2 subways
Atmosphere: 1
Food: 2
Service: 2
Nicholas Cannella
Subway continues to blow me away with how little they care about their customer experience. They had a technical difficulty with their KPS system tendering my order (no worries not their fault, Iâve worked in quick service it happens) but the girl sat there waiting for her boss to pick up the phone and then FaceTimes for 20+ minutes and complaining Spanish while Iâm standing there waiting.
I feel like this is my average experience at any given Subway lol.
Atmosphere: 1
Food: 3
Service: 1
Jessica Olivarez
Cesar was so very helpful and nice!!! He definitely brightened up my day !
Atmosphere: 5
Service: 5
Alexander
Excellent food and friendly and good service, I congratulate you, I would continue going, I congratulate you.
Atmosphere: 5
Food: 5
Service: 5
Dawn Kamalvand
I stopped by this Subway to get something light for my mom who was admitted to the hospital nearby last night. The staff were very nice and friendly. There was a lady whose name I donât know, she carefully wrapped the order and I asked her to write the initials of the sandwiches. When I got to the hospital and opened them, I noticed sheâd written âget well soonâ underneath the initials! It brought tears to my eyes. Her gesture of kindness just made my long day. THANK YOU from the bottom of my heart!
Atmosphere: 5
Food: 5
Service: 5
LaTasha Harper
Watched every young lady working make sandwiches, touch register and NEVER change their gloves. When I ask if the pregnant cashier could change her gloves before making my sandwich she called me crazy in Spanish rolled her eyes then assist the next customer in line. When ask for manager all of a sudden no one spoke English. I walked out! After noticing everyone doing it realizing at this point all of the food is contaminated with germs since no one is changing their gloves.
The lady working was very kind to me when I came in to charge my phone and get a drink. By far the nicest people I ran in to throughout the day.
Food: 5
Service: 5
Mirna Cevallos
The service was very bad. They close at 9 and they denied preparing my order, actually they didnt even take it because they had to clean. Never going back because that makes no sense what so ever.
Amanda Crawford
Someone up there can't take simple instructions. I ordered a meatball sandwich through the app. I only asked for parmesan. Why did I end up getting lettuce and mayo on it. It's disgusting! It's a meatball sandwich. This is not the first time they have made an error. There's nothing worse than when you're starving, paid for your food, and it's ruined. Very unsatisfied with subway altogether. They also will not answer the phone.
King Lee
Food was made with love!! Freshly made and super fast this spot is always clean love this location!!
Wheelchair accessibility: It has the concrete ramp handy cap parking right next to the front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Subway Club
sholeh shabangiz
It seemed someone bought this location and changed everything, making food and the service both horrible now.. I used to love this subway location .. it was so near and with great food. But now, the food is no longer great and people who work there donât speak English, they have hard time understanding what we say . And whatâs the deal with this metal cover hovering over all the selections? .. we are not supposed to see the food selections anymore? âŠ??????????I will never return back there.
Your top quality staff!!! The unique service. Mr. Alexander very attentive. congratulations đđ
Atmosphere: 5
Food: 5
Service: 5
Cesar does a great job !!!
Atmosphere: 5
Food: 5
Service: 5
This is my third time trying to write this review out and the screen keeps refreshing, which is irritating me even more. I went to this location today around 7:30 PM to pick up a curbside order that I placed on their mobile app when I got to the store. I received the notification that said my sandwich was ready and that a worker would be out momentarily to bring me my food. I sat outside 10 minutes before deciding to get out because there were no workers inside of the window and my sandwich was not ready when I went into the store. I sat there for about five minutes. I yelled out hello a few times, even went on the side of the building and knocked on the employee door to try and gain assistance and to no avail that I get an answer from anyone There were additional customers that came in the store trying to place an order. They didnât receive any assistance either so they ended up leaving. I decided to call 911 because I wanted to make sure that everything was OK at this location. The door was open. The open sign was on. I was able to walk into their facility with no issues yet, there are no workers Come to find out after being there for about 30 minutes. I my daughter ended up spotting a worker outside sitting in her car the worker did not speak any English so she came up, trying to talk to me, but didnât speak any English. I did not have a sandwich. I did not have my money and there were no workers in the store to be able to help me at 8:13. Another car pulls up and itâs a manager from a different subway location. The manager comes in and apologizes to me and I asked her for my money back. I asked her what was going on. Iâve never experienced anything like this to any SUBWAYÂź ever in my life. She proceeded to say that the worker that was sitting outside watching me in the store the entire time she said that the lady was threatened by a previous customer and feared for her life so she decided to sit outside And just sit in her car now I would Iâm having trouble understanding and if if youâre scared there should be some sort of protocol to at least put a sign on the door. Turn the lights off turn a sign off lock the front door possibly go out the back and wait in your car youâre afraid for your safety but no the door was left open. The open sign was on, and I sat in a store 30 minutes without my food without my money back or any kind of assistance from anyone I tried calling the store location for the phone to continue to just disconnect. It did not ring not one time once the manager got there she told me that I would receive a refund, but it would take a few days in order for me to get that back. I really feel like the protocols or procedures at this location. Should be changed if youâre going to have associates working at this location we should at least have someone there that is bilingual or speaks more than one language thatâs most likely What caused an issue with previous customers. Thereâs no one there that speaks any kind of English now I apologize and I feel bad for this person being threatened, but this was a very terrible experience for me tonight. I also utilize points for an order that I never received. I didnât even want them to make my food anymore at that point. I just wanted my money back. I wanted to write this review to share this with anyone else who may have experienced anything similar but Subway this is not acceptable. You all need to review your policies and make a change. This was not a great experience for myself.
Atmosphere: 1
Food: 1
Service: 1
It was awesome food I enjoyed it and the employee ceasar was an awesome employee and was very kind and very generous to me as a customer. I would come back here again to eat more food.
Atmosphere: 5
Food: 5
Service: 5
Set 30 minutes to get and they find a way to charge you $14 each for 2 subways
Atmosphere: 1
Food: 2
Service: 2
Subway continues to blow me away with how little they care about their customer experience. They had a technical difficulty with their KPS system tendering my order (no worries not their fault, Iâve worked in quick service it happens) but the girl sat there waiting for her boss to pick up the phone and then FaceTimes for 20+ minutes and complaining Spanish while Iâm standing there waiting.
I feel like this is my average experience at any given Subway lol.
Atmosphere: 1
Food: 3
Service: 1
Cesar was so very helpful and nice!!! He definitely brightened up my day !
Atmosphere: 5
Service: 5
Excellent food and friendly and good service, I congratulate you, I would continue going, I congratulate you.
Atmosphere: 5
Food: 5
Service: 5
I stopped by this Subway to get something light for my mom who was admitted to the hospital nearby last night. The staff were very nice and friendly. There was a lady whose name I donât know, she carefully wrapped the order and I asked her to write the initials of the sandwiches. When I got to the hospital and opened them, I noticed sheâd written âget well soonâ underneath the initials! It brought tears to my eyes. Her gesture of kindness just made my long day. THANK YOU from the bottom of my heart!
Atmosphere: 5
Food: 5
Service: 5
Watched every young lady working make sandwiches, touch register and NEVER change their gloves. When I ask if the pregnant cashier could change her gloves before making my sandwich she called me crazy in Spanish rolled her eyes then assist the next customer in line. When ask for manager all of a sudden no one spoke English. I walked out! After noticing everyone doing it realizing at this point all of the food is contaminated with germs since no one is changing their gloves.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The lady working was very kind to me when I came in to charge my phone and get a drink. By far the nicest people I ran in to throughout the day.
Food: 5
Service: 5
The service was very bad. They close at 9 and they denied preparing my order, actually they didnt even take it because they had to clean. Never going back because that makes no sense what so ever.
Someone up there can't take simple instructions. I ordered a meatball sandwich through the app. I only asked for parmesan. Why did I end up getting lettuce and mayo on it. It's disgusting! It's a meatball sandwich. This is not the first time they have made an error. There's nothing worse than when you're starving, paid for your food, and it's ruined. Very unsatisfied with subway altogether. They also will not answer the phone.
Food was made with love!! Freshly made and super fast this spot is always clean love this location!!
Wheelchair accessibility: It has the concrete ramp handy cap parking right next to the front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Subway Club
It seemed someone bought this location and changed everything, making food and the service both horrible now.. I used to love this subway location .. it was so near and with great food. But now, the food is no longer great and people who work there donât speak English, they have hard time understanding what we say . And whatâs the deal with this metal cover hovering over all the selections? .. we are not supposed to see the food selections anymore? âŠ??????????I will never return back there.
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