Subway
2750 FM 1463 Suite 260, Katy
(713) 264-9408
Recent Reviews
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Nahhh they only got 2 people working here during a crazy lunch rush…. Their GM needs to do better… man that’s messed up
Atmosphere: 1
Food: 1
Service: 1
Stay away. Very bad experience and seems like using expired items.
Here at 9:05 Am on a Saturday morning and the shop is closed
Service: 1
I usually order take out through the app, I have had no issues, it’s been prepared well and on time. Thank you Subway team.
really good cookies and employees are really nice
Atmosphere: 5
Food: 5
Service: 5
I went to this restaurant a couple of days ago and was greatly disappointed. That was my final visit there. I will not be spending my money at this location ever again due to the treatment I received from the so-called manager. He was extremely rude and unprofessional. The fountain drinks were out of order and prior to ordering the $6.99 daily deal with sub of the day, I inquired about the drink upcharge being that the fountain drinks the meal includes was out of order. I was told by an employee it would be an additional $0.19 to get a bottled beverage. $6.99+$0.19=$7.18 right?? I get to the register at checkout and my total is $8.11 from a subtotal of $7.49+tax. I asked what happened to the $0.19 upcharge and the manager argued me down that it was not an additional $0.50 like I don’t know how to add money. The issue was not the difference of $0.31 but the fact I was misinformed as well as THEIR FOUNTAIN DRINKS BEING OUT OF ORDER which was out of my control. For one, there shouldn’t have been an upcharge of anything if you don’t have available what comes with the meal but I should have been told it was $0.50 instead of $0.19 and definitely shouldn’t have been yelled at by the “manager”. I walk to this subway often from work to pickup a quick lunch but from now on I will get in my car and drive to the next nearest location on Spring Green because of his nasty attitude and lack of customer service. He needs to do better. That is not how you run a business!
Atmosphere: 1
Food: 1
Service: 1
Coupon was not scanning, and manager was on phone and was not interested to help or solve the issue. Left Hungry with low blood sugar.
Service: 1
I'm so sick of FAST FOOD restaurants putting phone orders ahead of customers waiting line to order. This is no longer FAST FOOD. I get to the front of the line and then a phone order takes priority over the people in line. No wonder wait times here are so awful. There was over 20 people in line and I was next, but instead they do a phone order and myself and the other 20 people in line have to wait. Stop taking phone orders for fast food.
Atmosphere: 1
Food: 4
Service: 1
They dont speak english and i asked for little salt and pepper so bad i had to throw away.
Food: 2
Service: 3
Ordered two sandwiches online and got no meat. Nothing like the pictures where the food is plentiful. 4 bites in and I get no meat. It’s ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude and nasty. I never see them wash there hands ice machine dirty and nasty.
Atmosphere: 1
Food: 1
Service: 1
The man with glass are so polite and nice
Very nice the service
Atmosphere: 5
Food: 5
Service: 5
Easy and Convenient Location and the Kids Favorite Sandwich Shop nearby.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed in the customer service at this location. Yes this is a convenient location but the service is really bad. Yes it is a very clean location. I would not recommend this location. Most of their drinks are out of stock. Most of the staff does not speak English other than a very basic level. They always seem bothered and annoyed plus long wait time. I will have to drive out a little further to other locations. Food quality is also inconsistent. I have been patient with this location for the last few years but No more.
Atmosphere: 1
Food: 1
Service: 1
The people were fine for me unlike everyone else but the tomatoes I got I'm pretty sure where bad looking st them and I had issues like 30 minutes later after eating here. Not fresh
Atmosphere: 3
Food: 1
Service: 3
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