Taco Bell

601 S Mason Rd, Katy
(281) 578-1342

Recent Reviews

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R Marie Lovely

PLEASE SEAL COMPLETELY CLOSED THE DRINKS WHEN SENDING DELIVERY ORDERS WITH UBER EATS AND GRUBHUB DRIVERS, SOME OF THE DRIVERS ACTUALLY DRINK FROM CUSTOMERS DRINKS WHICH HAPPENED TO ME TODAY. I HAD TO REQUEST A REFUND ON MY DRINKS. ALL RESTAURANTS SHOULD ALWAYS SEAL TIGHTLY CUSTOMERS DRINKS EXACTLY HOW YALL SEAL THE BAGS CLOSED WITH STICKERS!! THAT’S ALL I’M ASKING. ITS NOT SAFE BY ALLOWING DELIVERY DRIVES TO FILL PERSONALLY CUSTOMERS DRINKS THEMSELVES.

Atmosphere: 5

Food: 4

Service: 3

Sage Heard

Juju and Ashley were absolutely immaculate they were the best service I've ever had in a Taco Bell. Not only did they assist me because I am partially blind but he gave me stellar customer service get them both a raise because they went above and beyond and I will continue to come to this Taco Bell.

Atmosphere: 5

Food: 5

Service: 5

Jaren Isbell

Taking away the self serve drink fountain was a crazy choice.

adelynne p

I went here today around 3pm today and was very satisfied with the drive thru Adrian made sure my order was right and had a good attitude props to him and the worker making the food fast and neatly whoever is managing this store is doing a good job wish I could give the manager credit if I knew their name.

Atmosphere: 5

Food: 5

Service: 5

Michael

I went to taco bell the other day the A.I system was giving me trouble but Adrian managed to hop in and take my order props to him and Josh because he helped him make my drinks faster.

Atmosphere: 5

Food: 5

Service: 5

Ahmad Zeidan

Adrian was amazing best costumer service I’ve ever seen defiantly recommended.

Atmosphere: 5

Food: 5

Service: 5

Megan C

Door is broken opens with the wind. Service is not great they forgot some of my order and my sisters. It tased fine but one person came in and the employee and him yelled at each other in greeting very loudly. Not the best place to be

Atmosphere: 2

Food: 3

Service: 2

Sebastian Paulsen

Food was ok, but I was missing parts of my order, from sauce packages to tomatoes and sour cream on my supreme tacos. Also got some unwanted lint/hair with my tenders… not happy at all.

Food: 2

Service: 3

Jimmie Crow

Do not plan on eating here again due to ordering through computer.

Atmosphere: 3

Food: 4

Service: 1

Kevin C

Super nice staff.

Katherine Murphy

Food is never hot! Tacos are soggy like they are premade. Order accuracy is good and that’s about it.

Laura Reed

While prices have gone up, I love this Taco Bell and have crowned myself the queen of the value menu!! I fed 4 people for $25 ordering only the value menu items, and everyone was quite pleased. The staff was accommodating and friendly. I loved their vibe in the back...they had their own music going and really seemed to having fun at their job. I always notice when restaurant staff appear to enjoy what their doing vs hating their life at work...says a lot about the restaurant. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Dennis T

Do not order from here! my order was missing multiple items and tacos barely had any meat

Service: 1

Don Parsons

This location is okay.. it's a general Taco Bell review.

Their AI ordering system used to be awful. So I stopped going. That was months ago.

On my way home from work today, stopped by to order a few chalupas.

The AI sounds WAY better. But I clearly said I wanted two beef chalupas. It asked if the order was correct. Two BB chalupas, sure.

Get home, excited to dig in.

Take a bite.

Bro. 😡

Didn't realize they sell a black bean chalupa....

It wasn't terrible, thankfully, so I ate them. But stop trying to be trendy and ahead of the curve.. your prices are already astronomical compared to the good ole days. You can't afford to pay for the crap AI that is ruining your franchise.

Yolanda Garcia

My rating is for a fast-food restaurant. Typically, I don't rate this high, but this location has some great, hot, fresh and visually appealing food! I wish this place was in my local area. This location should set the standard for other Taco Bells. Clean place, friendly staff! I wish I took photos but was really impressed. This store has been around in the area a while but whatever is working here should be taken notice by others in the area.

Atmosphere: 5

Food: 5

Service: 5

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