Horrible Soggy Food. Take Out. Needless To Say We Did Not Eat. Not Worth The Money
Eddie Mertes
I've been to this place in the past to bad you can't live in the past. Service was aah and not very wanting to help. Ask me if I'm thirsty at least. Food? I've had better. Maybe it was an off day. I will give it a try later.
Atmosphere: 3
Food: 3
Service: 3
Maria Rubio
Love this location
Atmosphere: 5
Food: 5
Service: 5
Michael Fischer
Got a small sopapillas with my order and they were hard and chewy... I feel grossed out and disappointed... Have had them before and they were great
Food: 1
Dayna Sanders
Best breakfast! The scrambled eggs are so good.
Atmosphere: 5
Food: 5
Service: 5
Stephen Lucas
I eat here frequently. Food and service met expectations. People werre friendly and there was a woman constantly cleaning the dining room. They got rid of senior discounts except on Tuesday. I am not happy about that. Instead of eating breakfast out on the weekends, I will just eat out on either Saturday or Sunday. Not both. It is getting more expensive everywhere, not only here.
Atmosphere: 5
Food: 5
Service: 5
Tom Shott
Friendly service and iffy food, stale chips and broken a/c made for a less than desirable stay, probably better through the drive thru.
Atmosphere: 2
Food: 4
Service: 4
Coconuyut Carranco
Absolutely friendly
Atmosphere: 5
Food: 5
Service: 5
Kelly Zook
Always great
Atmosphere: 5
Food: 5
Service: 5
Jasmine Castillo
I’ve been a regular customer at this Taco Cabana location and used to come every Sunday for breakfast tacos. Unfortunately, I had a very disappointing experience recently that has changed that.
I went through the drive-thru and was accidentally charged $64 — the total for the car in front of me — instead of my actual order, which was around $20. I immediately told the staff member, who acknowledged the mistake and said “Oh, that was for the car in front of you, no worries.” She then took my phone to charge the correct amount, but told me the transaction wouldn’t go through.
At this point I was confused, but since the original charge was still pending on my account, I assumed it would cancel out by the next day. Unfortunately, it didn’t — the $64 charge went through.
I went back to the store to explain the situation, and the manager immediately seemed to know what I was referring to. She told me the employee had already mentioned the issue and even showed me receipts, saying the other customer’s card had been charged instead of mine. But I had clear proof from my bank account that my card had been charged. Despite this, the manager said she couldn't help, but would take my name and number and have corporate call me within the week.
That call never came.
After waiting a week, I called the store again, only to be told that there was no manager on duty and the manager was on vacation for another week. I also tried reaching out to Taco Cabana’s corporate line multiple times, but couldn’t get through due to constant disconnections or long wait times.
At this point, I’ve accepted that I probably won’t get my money back, which is incredibly disappointing. What makes it worse is the lack of follow-up and accountability. It’s especially unfortunate because we really did enjoy coming here regularly — and one particular team member (whose name I sadly don’t know) was always so kind and welcoming. She remembered us every week, and I genuinely wish I could recognize her by name.
I’m not one to leave complaints lightly, but I felt it was important to share this. I hope others don’t go through the same thing.
Horrible Soggy Food. Take Out. Needless To Say We Did Not Eat. Not Worth The Money
I've been to this place in the past to bad you can't live in the past. Service was aah and not very wanting to help. Ask me if I'm thirsty at least. Food? I've had better. Maybe it was an off day. I will give it a try later.
Atmosphere: 3
Food: 3
Service: 3
Love this location
Atmosphere: 5
Food: 5
Service: 5
Got a small sopapillas with my order and they were hard and chewy... I feel grossed out and disappointed... Have had them before and they were great
Food: 1
Best breakfast! The scrambled eggs are so good.
Atmosphere: 5
Food: 5
Service: 5
I eat here frequently. Food and service met expectations. People werre friendly and there was a woman constantly cleaning the dining room. They got rid of senior discounts except on Tuesday. I am not happy about that. Instead of eating breakfast out on the weekends, I will just eat out on either Saturday or Sunday. Not both. It is getting more expensive everywhere, not only here.
Atmosphere: 5
Food: 5
Service: 5
Friendly service and iffy food, stale chips and broken a/c made for a less than desirable stay, probably better through the drive thru.
Atmosphere: 2
Food: 4
Service: 4
Absolutely friendly
Atmosphere: 5
Food: 5
Service: 5
Always great
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular customer at this Taco Cabana location and used to come every Sunday for breakfast tacos. Unfortunately, I had a very disappointing experience recently that has changed that.
I went through the drive-thru and was accidentally charged $64 — the total for the car in front of me — instead of my actual order, which was around $20. I immediately told the staff member, who acknowledged the mistake and said “Oh, that was for the car in front of you, no worries.” She then took my phone to charge the correct amount, but told me the transaction wouldn’t go through.
At this point I was confused, but since the original charge was still pending on my account, I assumed it would cancel out by the next day. Unfortunately, it didn’t — the $64 charge went through.
I went back to the store to explain the situation, and the manager immediately seemed to know what I was referring to. She told me the employee had already mentioned the issue and even showed me receipts, saying the other customer’s card had been charged instead of mine. But I had clear proof from my bank account that my card had been charged. Despite this, the manager said she couldn't help, but would take my name and number and have corporate call me within the week.
That call never came.
After waiting a week, I called the store again, only to be told that there was no manager on duty and the manager was on vacation for another week. I also tried reaching out to Taco Cabana’s corporate line multiple times, but couldn’t get through due to constant disconnections or long wait times.
At this point, I’ve accepted that I probably won’t get my money back, which is incredibly disappointing. What makes it worse is the lack of follow-up and accountability. It’s especially unfortunate because we really did enjoy coming here regularly — and one particular team member (whose name I sadly don’t know) was always so kind and welcoming. She remembered us every week, and I genuinely wish I could recognize her by name.
I’m not one to leave complaints lightly, but I felt it was important to share this. I hope others don’t go through the same thing.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Tasty value
Atmosphere: 3
Service: 3
We order on line a day before for event, we show up for pic up, order is not ready. Say is not at the system
Confusion? I love this place but may need to find another location in
Atmosphere: 1
Food: 3
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Not my favorite, it wasn't me that ordered it was friend he likes it but I don't really .
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Tacos
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