Food is good the place is always hot. When you ask if their A/C works they dodge the question.
Atmosphere: 1
Food: 4
Service: 3
Evie Otunji
The food is really delicious and the portion is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
Sundra Deleon
I ordered NO TERIYAKI and guess what they gave me? Yup! The service was outstanding. Just wish I could have eaten what ordered. Personally I did not like their egg rolls but I'm very picky about my egg rolls. Guess I gotta try something different.
Atmosphere: 4
Food: 3
Service: 4
liannee krys
The cashier ( black lady)was very unwelcoming and wasn’t pleasant to see customers. Said our order and she would talk but in a low and fast voice. She does not look like she is happy for this job and came of rude. I have been to another location and the atmosphere is better! I recommend the one by i10 and Westgreen.
Atmosphere: 1
Food: 3
Service: 1
shanta Johnson
Update on my last review: I came back and the same girl at the counter was there. I came to pick up my order and she was on the side counter. Asked my name and told me to come get it. As I was checking my order someone of a different race came and she walked further then I was and gave them there order. Very racist. Another black woman was there and the order was wrong and she was rude. I have not had racist treatment in years. It's 2023 they need to get rid of her. I can't believe this! And my chicken was pink but I won't be coming back and will be post on other social media about this place. I think her name is Katie...Do better
Atmosphere: 1
Food: 1
Service: 1
Sterling Ehler
This location is horrible. Takes forever for 1 teriyaki bowl. Gets your order wrong. Then tried to charge me more after i already paid and was sitting doen waiting for my food. My receipt had exactly what i ordered and paid for on it. Wont be coming back to this location
Oluchi Chukwurah
Food is ok, Service is -10. Mess up on orders constantly and occasionally rude.
CARLOS CHAGOYA
Great location! In the heart of Katy, great atmosphere when you walk in, the employees are very friendly and welcoming! Delicious food, amazing service! Keep up the great work Teriyaki Madness
Atmosphere: 4
Food: 3
Service: 5
Leatrice Marks
What a terrible experience!! September 14th I ordered mad chicken teriyaki bowl with fried rice and veggies. To begin with my fried rice was soaked in mad sauce, and I had about three pieces of broccoli and two cabbage for veggies. I took the food back to return it because I did not like it. The young lady at the register began texting the manager Adelina Jon & Shadia the owner. After about 5 minutes of texting I asked that the young lady give the manager or store owner a call. She then called the owner or manager, and I spoke with her. She explained to me she was driving although she was just texting her crew member and that she could not handle my request over the phone. She did not want to give me a full refund because I ate the chicken so a partial refund was supposed to be issued back to my card. Here it is September 23 and I have still not seen the partial credit refunded back to my credit card. I would not recommend this location to anyone very poor customer service. Very poor concern for the customers very poor management team, and when I stopped in today to see why I have not received my partial refund I was told “she doesn’t know how, reach out and o corporate!” So in deed I will.
Atmosphere: 1
Food: 1
Service: 1
Christopher Ray
I got a Large Orange Chicken bowl with Veggies tonight. ????
Always great, need one on the east side, too.Had the chicken teriyaki bowl, would not recommend the breast as they tend to be dry.
Vegetarian options: Any bowl can be made vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Bowl
J Schneider
Have been here about 5 times and all visits are the same. Food is good and fast. Counter help acts like they want to leave and I'm disturbing them. Place is always empty. Location closes at 9pm but they start putting the chairs on the tables at least an hour early.
Atmosphere: 3
Food: 5
Service: 2
Karita Gosafy
I like their teriyaki beef with white rice. It is tasted so delicious and fresh. Price is cheap, i bought one dish for lunch and have left over for dinner too. Just need to train employees more professional in service.
Food is good the place is always hot. When you ask if their A/C works they dodge the question.
Atmosphere: 1
Food: 4
Service: 3
The food is really delicious and the portion is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
I ordered NO TERIYAKI and guess what they gave me? Yup! The service was outstanding. Just wish I could have eaten what ordered. Personally I did not like their egg rolls but I'm very picky about my egg rolls. Guess I gotta try something different.
Atmosphere: 4
Food: 3
Service: 4
The cashier ( black lady)was very unwelcoming and wasn’t pleasant to see customers. Said our order and she would talk but in a low and fast voice. She does not look like she is happy for this job and came of rude. I have been to another location and the atmosphere is better! I recommend the one by i10 and Westgreen.
Atmosphere: 1
Food: 3
Service: 1
Update on my last review: I came back and the same girl at the counter was there. I came to pick up my order and she was on the side counter. Asked my name and told me to come get it. As I was checking my order someone of a different race came and she walked further then I was and gave them there order. Very racist. Another black woman was there and the order was wrong and she was rude. I have not had racist treatment in years. It's 2023 they need to get rid of her. I can't believe this! And my chicken was pink but I won't be coming back and will be post on other social media about this place. I think her name is Katie...Do better
Atmosphere: 1
Food: 1
Service: 1
This location is horrible. Takes forever for 1 teriyaki bowl. Gets your order wrong. Then tried to charge me more after i already paid and was sitting doen waiting for my food. My receipt had exactly what i ordered and paid for on it. Wont be coming back to this location
Food is ok, Service is -10. Mess up on orders constantly and occasionally rude.
Great location! In the heart of Katy, great atmosphere when you walk in, the employees are very friendly and welcoming! Delicious food, amazing service! Keep up the great work Teriyaki Madness
Atmosphere: 4
Food: 3
Service: 5
What a terrible experience!! September 14th I ordered mad chicken teriyaki bowl with fried rice and veggies. To begin with my fried rice was soaked in mad sauce, and I had about three pieces of broccoli and two cabbage for veggies. I took the food back to return it because I did not like it. The young lady at the register began texting the manager Adelina Jon & Shadia the owner. After about 5 minutes of texting I asked that the young lady give the manager or store owner a call. She then called the owner or manager, and I spoke with her. She explained to me she was driving although she was just texting her crew member and that she could not handle my request over the phone. She did not want to give me a full refund because I ate the chicken so a partial refund was supposed to be issued back to my card. Here it is September 23 and I have still not seen the partial credit refunded back to my credit card. I would not recommend this location to anyone very poor customer service. Very poor concern for the customers very poor management team, and when I stopped in today to see why I have not received my partial refund I was told “she doesn’t know how, reach out and o corporate!” So in deed I will.
Atmosphere: 1
Food: 1
Service: 1
I got a Large Orange Chicken bowl with Veggies tonight. ????
Restaurantji Recommends
Great service. Yummy, healthy, fast food. In and out for 30 minute lunch.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Eggroll
The atmosphere is very exciting. A very clean and relaxing place to eat and enjoy good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mad Spicy Chicken, Spicy Chicken, Mad Spicy Steak, Crab Rangoons, Spicy Chicken Bowl, Orange Chicken, Spicy Chicken Teriyaki Bowl, Side of Teriyaki Chicken
Always great, need one on the east side, too.Had the chicken teriyaki bowl, would not recommend the breast as they tend to be dry.
Vegetarian options: Any bowl can be made vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Bowl
Have been here about 5 times and all visits are the same. Food is good and fast. Counter help acts like they want to leave and I'm disturbing them. Place is always empty. Location closes at 9pm but they start putting the chairs on the tables at least an hour early.
Atmosphere: 3
Food: 5
Service: 2
I like their teriyaki beef with white rice. It is tasted so delicious and fresh. Price is cheap, i bought one dish for lunch and have left over for dinner too. Just need to train employees more professional in service.
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