Wendy's
2201 S Mason Rd, Katy
(281) 492-7070
Recent Reviews
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Corporate needs to come to this location. I’ve been here multiple times and the time I wait in the drive thru when there’s no other customers in line or inside the establishment is ridiculous. Most of the workers are lazy, and they spend most of their time talking to each other about chisme instead of frying premade food.
The food is not that great. Sometimes they would give me a burger and the patty would still be somewhat raw! Or the bun would have a patch of mold. I understand this is just a fast food job, and the pay is little, but you can’t play with people’s health like that.
Atmosphere: 1
Food: 1
Service: 1
Got most of my order wrong then when we tried to get it corrected they gave us a lot of attitude. 0/10 would not recommend this Wendy’s
Atmosphere: 1
Food: 1
Service: 1
We have visited several times and over the last year or so it's gone down hill. Visited yesterday, paid and was told to move forward. Eventually brought our food, no drinks, had to wait again for them. Then, got the food and it was terrible. The fries were cold and stale, the sandwiches were cold. This place is going down hill.
Food: 2
Service: 2
They DO NOT like to work here. At the drive thru they don’t say anything and hope you drive away and look for something else (you should) in hopes that they don’t have to make your food. If they do happen to answer, expect to be waiting.
Atmosphere: 1
Food: 3
Service: 1
Kid-friendliness: Good
Atmosphere: 4
Food: 5
Service: 2
Got my burger and it was all pink inside, wasn't cooked at all. Tasted raw.
Atmosphere: 5
Food: 1
Service: 5
Honestly I don't really understand this location. I place a mobile order like over 30 mins ago, mind you it's also not busy and for whatever reason instead of just getting my order from the drive thru window and going on my way I have to pull up and wait over 10 mins for a basic order. Every other wendys I've been too you just grab the food from the window and go but this location does it entirely different.
Atmosphere: 1
Food: 3
Service: 1
When you think of fast food, you think FAST. This place is always slow in the drive thru. 3 cars waiting for food. And they walk out to give you the food as if there's all the time in the world!!
Atmosphere: 2
Food: 5
Service: 1
They close before midnight every night when the poster says open till midnight. False advertisement and bad employees.
Atmosphere: 1
Food: 5
Service: 1
Register and drive thru lady didn’t know English and they were very rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always hit or miss… not friendly. Waiting multiple times for over 10 minutes in parking lot for French
Atmosphere: 1
Food: 3
Service: 1
Our first time eating at Wendy’s and it was a great! Them burgers were juicy and freshly made! I had a Triple, but next time I’ll ask for a QUAD??
The custom service was great and displayed professionalism. Great burgers! They’re better than the competition across the street!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fries, Baconator, Big Bacon Classic Combo
It's Wendy's!
Atmosphere: 5
Food: 4
Service: 5
Never disappoint
Atmosphere: 5
Food: 5
Service: 5
Ordered food thru the drive thru only to get home and find that my chicken sandwich has mold on the bun. I tried to call the store but nobody was answering the phone.
Food: 1
Service: 1
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