Wendy's
5929 FM 1463 #100, Katy
(281) 665-2574
Recent Reviews
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I had a really good experience with this Wendys store
Atmosphere: 4
Food: 5
Service: 5
The service was terrible and the food was not Wendy's standards.
Atmosphere: 5
Food: 2
Service: 1
I just left that place. It is raining hard, and there is no roof or anything to protect customers from the rain when ordering at the drive-thru. If you close the window, you won't be able to hear anything. The lady on the speakers left me waiting there. When she finally spoke with me, she asked me again for another moment, so I left. What kind of customer service is this? Where is the common sense? Called to speak with someone at the store, and nobody answered the phone.
Service: 1
Waited 10 minutes in the drive thru to be told to come in. Literally no one in the store and no one in the drive thru. Not fast.
Service: 1
Burnt my cinnabon bites, whatever they are called! And to a crisp!!! I noticed something was off when I tried to dig my fork into what I previously presumed to be pillowy soft doughy cinnamon goodness, and it was rock hard. I couldn’t even dent it, picked it up and saw it was charcoal black! never going again to this location.
Atmosphere: 1
Food: 1
Service: 1
Waited 15 minutes for mobile order even after placing it well in advance, and even after all that, nearly everything in the order was wrong. I asked for lettuce wrapped burger and look at photo of what I got. Literally just a patty. Complete waste of money.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Evening employees have a terrible attitude. Will not be going back to this location.
New management needed.
Atmosphere: 1
Food: 1
Service: 1
It's a great place for a carnivore diet...lettuce wrapped. It's a 5 star for drive through but it is drive through.
Atmosphere: 3
Food: 3
Service: 3
Great service on a daily basis!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service!! Came here to get the Wednesday meal of misfortune. Asked them to give me a chocolate frosty instead of vanilla frosty (it’s suppose to have the dark cherry swirl in it) but she gave me a plain frosty instead. When i asked her if she can add the dark cherry swirl, she gave me instant attitude saying you asked for chocolate frosty so i gave it to you. I don’t think she understood the options that was available to switch the flavors. And then, looked in the bag she gave no sauces!! What was the whole point of buying the meal if i can’t try the new sauces. Bad location with bad workers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location sucks. This is our second (and last) time ordering through Door Dash where the order was delayed and the order was completely wrong. It doesn’t take much knowledge to pack an order the exact way the receipt shows. Please hire people who are capable of this. Sorry to whoever ordered six 10pc chicken nuggets… we received those instead of you.
I ordered a medium mellow yellow and I thought the color was very off, I’m not even sure what they gave me but its not good at all. The lady at the drive thru needs to pay better attention to what she is serving.
Food: 1
Service: 1
One of the worst places with worst staff, no humanity. The arrogance of the staff is on next level. Sad to see these kind of people who carries garbage with them. Hope the staff gets well trained and respectful soon.
Atmosphere: 1
Food: 1
Service: 1
The food was delicious. The service was so kind. The atmosphere…… speechless 👍👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich
The night staff SUCKS Every time I come here during the day they at least get the order right every time I come at night they get the order wrong and it’s always rushed and cold if I could put 0 stars I would
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