$30 for a meal that was wrong with cold fries and cold burgers. Wow Whataburger is going downhill fast. We were literally the only customers in the drive and there was no one inside either and the food still took a wait and came out wrong.
Atmosphere: 1
Food: 1
Service: 1
Syed Shah
This Whataburger location is a masterclass in how to lose customers.
January 6, 2026 at 12:05am.
The drive-thru worker is consistently rude, cold, and visibly annoyed every single time I come here. This was not a bad night or a misunderstanding. This is a pattern. Tonight she took it to a new level with zero greeting, pure attitude, and the kind of body language that screams “I hate customers and I’m daring you to complain.”
When the food finally showed up after an unreasonably long wait, it was cold, soggy, and clearly sitting around. Nothing fresh. Nothing worth the wait. Just a sad bag of disappointment.
The manager’s excuse? “We’re only two people here tonight.” That’s not leadership, that’s deflection. Staffing problems are a management issue, not a customer problem. Being short-handed does not excuse rudeness, neglect, or serving food that should’ve been thrown away. If two people can’t run the drive-thru properly, shut it down instead of punishing customers for your internal failures.
No apology. No accountability. No attempt to fix anything. Just excuses and indifference.
This place doesn’t have a service problem, it has a standards problem. The fact that this behavior is allowed tells me exactly how little management cares.
E C
Long wait time , seems to be short staffed all the time!
Atmosphere: 1
Food: 3
Service: 1
Sammy Escamilla
I clearly said large fries and drink and they gave me a medium. Surely it isn't that difficult is it?
Michael Peurifoy
Very nice staff that always make a great burger!
Atmosphere: 5
Food: 5
Service: 5
jose rodriguez
Customer service is terrible. The team is just laughing and joking around no sense of urgency at all. No manager on sight to direct the employees, terrible service!!
Atmosphere: 1
Food: 1
Service: 1
Walter P
Very good meal. Not to thrilled with staff, but not too bad.
Atmosphere: 5
Food: 5
Service: 4
Sadie Rensel
They gonna mess up your order. This is the second time it’s happened and based on the other reviews…it clearly doesn’t get fixed. Had to drive back for them to get it right and iiiii was expected to check to make sure it was what I ordered…like isn’t that YOUR job?? Don’t go here unless you wanna do someone else’s job for free‼️
Team is very nice and great food
Atmosphere: 5
Food: 5
Service: 5
$30 for a meal that was wrong with cold fries and cold burgers. Wow Whataburger is going downhill fast. We were literally the only customers in the drive and there was no one inside either and the food still took a wait and came out wrong.
Atmosphere: 1
Food: 1
Service: 1
This Whataburger location is a masterclass in how to lose customers.
January 6, 2026 at 12:05am.
The drive-thru worker is consistently rude, cold, and visibly annoyed every single time I come here. This was not a bad night or a misunderstanding. This is a pattern. Tonight she took it to a new level with zero greeting, pure attitude, and the kind of body language that screams “I hate customers and I’m daring you to complain.”
When the food finally showed up after an unreasonably long wait, it was cold, soggy, and clearly sitting around. Nothing fresh. Nothing worth the wait. Just a sad bag of disappointment.
The manager’s excuse? “We’re only two people here tonight.” That’s not leadership, that’s deflection. Staffing problems are a management issue, not a customer problem. Being short-handed does not excuse rudeness, neglect, or serving food that should’ve been thrown away. If two people can’t run the drive-thru properly, shut it down instead of punishing customers for your internal failures.
No apology. No accountability. No attempt to fix anything. Just excuses and indifference.
This place doesn’t have a service problem, it has a standards problem. The fact that this behavior is allowed tells me exactly how little management cares.
Long wait time , seems to be short staffed all the time!
Atmosphere: 1
Food: 3
Service: 1
I clearly said large fries and drink and they gave me a medium. Surely it isn't that difficult is it?
Very nice staff that always make a great burger!
Atmosphere: 5
Food: 5
Service: 5
Customer service is terrible. The team is just laughing and joking around no sense of urgency at all. No manager on sight to direct the employees, terrible service!!
Atmosphere: 1
Food: 1
Service: 1
Very good meal. Not to thrilled with staff, but not too bad.
Atmosphere: 5
Food: 5
Service: 4
They gonna mess up your order. This is the second time it’s happened and based on the other reviews…it clearly doesn’t get fixed. Had to drive back for them to get it right and iiiii was expected to check to make sure it was what I ordered…like isn’t that YOUR job?? Don’t go here unless you wanna do someone else’s job for free‼️
Atmosphere: 1
Food: 1
Service: 1
Service yourself restaurant. Not well staffed.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Haj was nice and took my food In a nice friendly manner. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
My fries were ice cold and old. A friend ordered before me in his vehicle and he stated the same thing about hos fries.
Atmosphere: 4
Food: 1
Service: 4
Rewriting the definition of “fast” in “fast food”
Atmosphere: 3
Food: 5
Service: 3
Great food and people
Atmosphere: 5
Food: 5
Service: 5
This has to be the best one I've ever visit!! They actually look like they love being there and it shows that it is running well by management
Atmosphere: 5
Food: 5
Service: 5
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